Marbella Club Hotel

"The hotel was beautiful, and the garden plants were lovely. However, we stayed for three nights. On the first night, the bathroom was leaking like crazy. The toilet and bathroom were in the same room, and after showering, the room was completely soaked. If we used the toilet, our pants and slippers would get wet. We contacted the hotel, and the front desk said they would send an engineer to fix it. There was no apology whatsoever. Then we contacted Ctrip, and the platform did its best to communicate and promised to fix it that day. After various communications from the platform, the hotel's customer relations manager finally called, offering a voucher for the hotel's spa public area and breakfast for the next day. However, although the engineer replaced the seal that evening, the connection between the glass door and the bathroom door was still leaking, and after showering, the room was still flooded. Again, the platform helped with communication, and the hotel said they couldn't change the room, but could at most offer one more day's breakfast. We figured we could let it go for the last night. Ctrip's customer service was very helpful in handling the communication, and we didn't want to waste any more time with the arrogant hotel. In the morning, when we checked out, the front desk, as usual, asked how our stay was. We simply described the bathroom problem truthfully, and everything else was fine. As a result, while we were waiting for the driver, the account manager rushed over and questioned us: "You say your experience was bad? When I asked you this morning, didn't you say it was fixed? Didn't I bring you breakfast? Aren't you happy? This is outrageous! This isn't a gift for us! The hotel bathrooms were completely unusable, which was caused by their own failure to maintain the facilities in a timely manner; their engineers even came to check and replaced the spare parts; the breakfast delivery was only achieved after the platform intervened. We stayed three nights, and the bathrooms had problems two nights in total. The hotel never genuinely considered it their fault, and the breakfast delivery was treated like charity. They even dared to question guests about their unhappiness… How could this be a happy stay… The hotel's arrogance and hypocrisy are as consistent as ever… I would strongly discourage Asian guests from staying here.""

La Fonda Heritage Hotel Luxury, Relais & Châteaux

"Relais & Châteaux is a must-choose! Located in the heart of Marbella's old town, the hotel rooftop offers unbeatable views and a chill atmosphere. Both the lobby and guest rooms are beautifully designed and exquisite; after all, French hotel groups pay great attention to detail! If you're a foodie, you absolutely must eat at the hotel restaurant—Relais & Châteaux's selection of hotel cuisine is a definite strength!"

Gran Hotel Guadalpín Banus

"All perfect! We will definitely repeat, the employees are very friendly!"

Nobu Hotel Marbella

"The room is large, the decoration is rough, and it is very lively and noisy."

Rio Real Golf & Hotel

"We played a round of golf at Rio Real. We have been several times before and the course has always been in good condition. This time it was exceptional. Very well manicured and the staff were very friendly. Great buggies which were programmed to go slow where there were steep slopes and alerted you to when you were passing toilets! The course is well laid out and every hole is different. We will be back!! Highly recommend this course."

Gran Marbella Resort & Beach Club

"An absolute stunning hotel which u expact from 5 star hotel what made our holiday beautiful was the staff super friendly always smiling and so helpful. Will definately come back."

Marriott's Marbella Beach Resort

"It's pretty good. The room is big. The private beach is beautiful. It's a good choice if you bring children. There are many swimming pools. The children had a lot of fun. The surrounding environment is also beautiful. You can see the sea when having breakfast."

Marbella Boutique Art

"Do not stay here. This is not a boutique hotel or even an Airbnb. The proprietor, Zhanna, lives onsite and micromanages one’s stay. Those who book here are staying in the bedrooms of her house, not a hotel. The kitchen is her personal home kitchen and the pool is where her associates hang out. When it was time to check in, we called several times and waited at the door for a response. It was advertised and confirmed via private message from Zhanna that it was pet friendly and after one day of staying there, she called us to say that our pets could not be left unattended in the room for any amount of time. We were not made aware of this specific policy until after checking in and it is inconsistent with any other hotel or air bnb we have taken our pets to. Additionally, we were told to turn off the air conditioning to save on energy, during the hottest and most humid time of the year. There was incense burning in the room and hallways, masking a sewage scent. Zhanna insisted on needing access to the room to move a mirror in. When we needed to move to a different hotel to accommodate our pets, Zhanna demanded our credit card, told us we cannot leave the hotel until we pay her for more nights than we stayed, and threatened to call the police on us. This was a massive inconvenience as we were traveling with luggage and pets, had to find a last-minute pet-friendly accommodation during the busiest time of the year, and had to pack and relocate once again. It was a stressful experience and took time off of our trip. Save yourself the headache and book elsewhere!"

Barceló Marbella

"Very good hotel"

Aparthotel Monarque Sultán

"We recently returned from a week's stay at this property, having used it several times over the past 10 years. It is in an excellent position 5 mins walk to waterfront, and less than 10 to many bars and restaurants . The rooms are well equipped and have large balconies, they are a little dated, but are kept very clean. The front desk staff are friendly and helpful. We had a meal at the attached Palmyra restaurant one evening, and the food was excellent, although it was very quiet, and lacking a bit of atmosphere at this time of year. We look forward to our next visit to this aparthotel."

Boho Club

Anfitrión Villas & Suites

"What a wonderful place! The villa is wonderful, everything looks new and well-maintained. Special thanks to the guys at reception!"