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9.1/10
Great
I recently stayed at the Hampton Inn and Suites by Hilton Cincinnati Midtown Rookwood and had an excellent experience. The hotel was exceptionally clean, and the location was perfect for my business trip. The service was outstanding, and the staff were always friendly and helpful. The amenities provided were top-notch, making my stay comfortable and enjoyable. I highly recommend this hotel to business travelers.
Good location with quiet surroundings despite near major road. Very close to many outlets at Rookwood commons and pavilion. Very comfortable beds. Strong internet connection. Large TV with many channels. Large and clean bathroom. Thoroughly enjoyed staying here. Special mention must be made of one outstanding young staff called Mike. Initially he could not find my reservation despite me having a confirmed reservation number. It was later he decided to allow me to see the list of guests arriving that day. I realised my COLLEAGUES name was in the list of guests and later realised that I made the booking under my colleague's name accidentally without realising it. Thanks to this being resolved we were able to check in without having to make a new booking and incur the loss of the trip.com booking. He also helped me to change the booking name to my name instead. A big kudos to mike for saving our business trip from being a disaster!!
Everything was great. Little Advice…Make sure you bring a USB Charging Cube wall charger. There are no USB ports in the rooms. Manager gave us an explanation why and it made sense. I haven’t traveled with a charging cube in 5 years. Luckily I had a portable charger.
Lorraine with food beverage was amazing! She took care of us both mornings at breakfast. We couldn’t ask for a better experience. The room was clean and comfortable. The pool was a bit cold. It was very convenient to children’s hospital for appointments.
The staff I encountered were lovely. From the valet to the front desk, everyone was super nice and helpful! The room was pretty small for a family of 3. It was very clean though. Bathroom was also clean. It has a sliding door that was kind of hard to open and close. It would be nice to get a list of things to do in the area. Overall, great stay.
张张Very good hotel, big room, breakfast to force, not far from Wal-Mart, the environment is good, customers also like it, check-in and check-out are very convenient, overall 5