Hotels near Four Seasons Mall, Greensboro

The overall environment is satisfactory. The hotel design is excellent. The environment is clean, elegant and quiet. The security is high. The service is very good. The old staff have been guiding the new staff and are very polite. The parking lot is free.

The room had two queen beds and a sofa bed that was the size of a twin bed. Also, it was not the type of sofa bed that required it being pulled out. It was comfortable. It was in the same room but separated to the point that my phone light did not disturb the others with me. The breakfast was also good. There were oranges and bananas on Friday night and oranges and and apples on Saturday for the guests.

The location was decent. The staff who checked me in seemed new to the job. The internet wasn’t working and I was told by the front desk to call customer service. CS told me it would be an hour. An hour and a half later I called CS again and they asked if I had spoken to the front desk. Eventually internet was restored. The carpet in the room was damp, the refrigerator was sticky, one of the drawers had trash in it and there was an awful loud mechanical noise all night. That said, at first glance the room is very big and nice looking

Room was very clean. Staff was pleasant. Bar and breakfast was very good.

The service was great. The breakfast, specifically the omelette station was OUTSTANDING!!!

1 nightstand led to that side of the bed having a clear body-duvet/ sunken area = NOT comfy. The ac unit is LOUD.. fridge kicks on frequently, as well so between the mattress issue and loud noise, sleep wasn't easy or good. Finally I just rotated the mattress to get a somewhat okay night's sleep Oh, I'm case you also aren't told, all dishes, pots pans etc are in the dishwasher! - not the cupboards. Wish I had been told

Being in the middle of a snow storm this place had an excellent location and made sure that their guest were comfortable.