Hotels near Yamagata castle, Yamagata City

The room was comfy, excellent service. I checked out in a rush this morning, front desk told me I have left something behind in my room. I responded, being sure I hadn't, until an elderly man I saw earlier from housekeeping came running down the stairs and handed me my travel charger and cables. A big thank you so much and sending me to the bus terminal in time. I love the view of the wintry slope from my room window especially.

Good location in Zao ski village - just opposite the bus terminal. Friendly and helpful staff, though speak very little English. We chose breakfast and dinner, pre-select from the menu. Both breakfast and dinner are delicious! Free transport is provided to ski lifts hourly. We have tatami room for 3 persons, quite spacious and great view from the window! Very warm and comfortable place to spend for few days.

We had an amazing ryokan stay at Takamiya with its rich history and culture. Our room was on the highest floor, which gave us beautiful views of the town. The food prepared was delicious and the staff were welcoming and helpful. The ryokan is located on top of a flight of stairs, and there are only stairs within the complex, so those with mobility issues would face difficulties. The staff will help out with your luggages during check-in and check-out though, and all amenities are provided for!

The room was beautiful, with tatami, yukata, tabi, and a little bag with towels to take with you when you go to their proper outdoor onsen that's right across the street. The onsen has good amenities, has 2 baths one indoor that's around 42 - 45 degrees, and outdoor one that's usually cooler around 38 - 42. The best thing about that onsen is that there usually not many people there, often I was there alone. The breakfast was great too, there were at least around 20 - 30 different dishes/foods to choose from. The hotel also sells discounted ski passes, and has it's own ski/snowboard rental service for lower price than most of the rental services nearby (the snowboard was of great quality, the shoes not so much). When we checked out, the hotel arranged a van to take us to the bus terminal as well. Overall, one of the best hotels I've ever stayed at in Japan. 👌🏻

Really great hotel in Zao onsen. The location is easy to find and free parking for guest. The room is big and clean. I love the window in our room see the snow falling and small pond as well. We didn’t booking the dinner & breakfast so I don’t know the food taste. However, onsen is really great!! I love outdoor onsen that you can see the view of Zao mountain while bathing and snow falling to your head!! but just scare of bear. So nice to stayed here!

What a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow. The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity. My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!! I'm doing all a favor and posting all the pictures of the private onsens.

hotel's Location is very near to JR station, the breakfast is very good

Great resort with delicious breakfast and dinner. Room is big and good. They have shutter bus to send and pick up at the all the ski ropes. Will stay again.

I will come again this hotel . Overall all good

I like SUPER hotel brand and enjoy it many times in my Japan trips till this stay This hotel location was again pretty nice, breakfast was fruitful and delicious, the ladies who served in the restaurant were all aggressive and helpful of keeping tables clean and many sorts of meals sufficiently BUT, the old man maybe at age ～60 who handled the check in process around 17:00 on Oct 6 evening was extremely bad and very arrogant that I never ”suffered” from this kind of service during my dozens of stays in the different cities of Japan that I realize, oh, there are still some Japaneses who may be not so friendly to foreigns. really an unforgettable experience on that day, the owner of that hotel branch should enhance the job training of this kind of employee in order to secure service quality, I even feel not comfortable when sharing my experience via this review