Hotels near Phoenix Lake, Dortmund

Excellent location, clean rooms and service. Highly recommended

It was a very comfortable stay for a family with child and dog. Room was cosy. Breakfast was very nice and nutritious . Downstairs table football for a small family game was also fun.

The hotel is right in front of the train station, pretty easy to find. The breakfast has a wide variety of food, very attentive personnel, and spotless facilities.

everything fine, good team, good food at the bar

Good cleaning condition. Nice location. Just 5 mins from dortmund station.

The room is nice, there is parking, conference center, restaurant. It is close to Dortmund University, with subway and bus, and it is safe, but there is nothing to visit around.

Self service hotel with great coffee, cozy but pretty and clean rooms.

Nice hotel, clean and welcoming. It’s close to the metro and also central train station.

Everything was great except the fact that you are supposed to tell 2 days ahead of your arrival that you will check-in. That's unusual when you booked your hotel in advance. Eventually I could reach them a day before my arrival and it was no problem to check-in ahead of time for an ”early-check in” fee.

While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.