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Posted on Jan 26, 2026|King Room
XueyingjingI booked this hotel for a layover in Los Angeles. They offer a free airport shuttle, but be aware: there are two Hilton Garden Inns near the airport. For *this* one, you need to call the hotel for a pickup, whereas the other one doesn't require a call.
After collecting your luggage, head to the 'hotel parking' area and look for the red sign. Call the hotel, tell them which terminal you're at, and provide your name and phone number. They'll send a car to pick you up within 15-30 minutes. (Initially, we got on a Hilton Garden Inn shuttle at the red sign, only to find out it wasn't the correct hotel when we arrived!)
Bottled water in the room costs extra, but there's complimentary iced water available in the lobby. There's also a small convenience store. Rooms don't come with toothbrushes, toothpaste, or slippers. About a 10-minute walk away, there's a commercial area with an In-N-Out Burger and a 7-Eleven.
Remember to book in advance, as prices tend to increase closer to the date.
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Price per night fromTWD 4,489
Posted on Sep 1, 2025
Xian
The hotel is not taking responsibility.
We had a 9am flight from LAX, and booked the airport shuttle for 630am for five of us (we booked two rooms), and only 2 of us can get on, the remaining 3 needed was left behind.
We went back to the hotel and ask for help. The front desk person said that the shuttle services was shared by the next door hotel AC Hotel by Marriott. I asked her why we didnt get on even booking, and he confirmed only five of us were booked and we should be on the shuttle. Then she lukewarmly called the other hotel and they said that the other hotel is trying to find someone to approve the uber expense.
We eneded up have to get an uber for us for $20USD, around 655am. We barely made our flight.
Here is the issue
1. the 630 driver said it happened all the time.
2. the AC hotel staff said they are not authorized to approved the uber since the manager is out of readch and possibly sleeping.
3. both hotels, Hyatt and AC, didnt seem to care about booking and reservation.
4. the front desk staff was lukewarm to help, after I repeatedly asked her to make the call, then told me that AC hotel was handling.
The Hyatt hotel is fine but the shuttle service is totally unacceptable. It ruins the reputation of Hyatt.
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Price per night fromTWD 6,213
Posted on Oct 16, 2023
Anonymous User
Very cost-effective hotel, parking fee is $25 per night. Snacks in the lobby can be ordered using his computer, and breakfast can be ordered by scanning the code. There is a coffee machine in the room, and the toiletries are very useful. There are school clinics, 7/11 supermarkets, and Top Golf is a 3-minute drive away. The environment is safe. Thumbs up!
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Price per night fromTWD 4,370
Posted on Jun 3, 2025
GinnyPop240
Facilities were very clean. Room was very comfortable. I only ate at FLORA but the drinks and food were very good. The view was fantastic and it was nice to relax in the sun! The staff were excellent; everyone was very friendly and helpful and had some nice conversations. The check-in texts weren't intrusive which was appreciated. I can't remember where yall purchased the local baked goods, but the chocolate cookie was amazing! Location was perfect as it was near SOFI Stadium and near the airport. The area was quiet and other than the person above me being somewhat loud, the noise level was low.
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Price per night fromTWD 5,553