Hotels with WiFi in Kluang

"Hotel did not inform me no room phone and slow in sending plumber when the water cannot drain away and remained inside bath tub. There a flight of steps from the street leading up to hotel main door. However the concierge head very kindly help us bring our luggages from reception to street level."

"The Deluxe King room is large and comfortable and more space than the standard room. It also has a large toilet/shower. There is no bin the toilet, had to use the one bin in the bedroom. There are some amenities such as toothbrushes and soap but hidden in a small black tray in the corner of the long table below the TV, under the mineral bottles. If room is not bright because the curtains are not fully drawn, you would miss it which happened to my group. We booked 4 rooms and none of us knew there were toothbrushes provided, some of us went out to buy. One of us only discovered the existence of the tray the next day! Also, there are 2 TV controls and no instructions on the back of the controls nor in the room on how to operate the controls; one is for switching tv on/off only and one for controlling channels/sound. Had to approach the counter staff who then came into the room to explain. It would be much more pleasant experience if the counter staff just give a mention about where these things or how to work them at the time we were checking-in, and Before we have to ask. On the Sat night, there was some disco music playing from a distance away where the sound is not audible but the base beat-by-beat vibrations could be felt in the air even though all the windows were shut and locked down, and this went on the WHOLE night and gave me a poor sleep. I was surprised why this happened as I chose this hotel because many reviews from guests say the Milano hotel has good sound-proof rooms. I later discovered gaps in my windows even when they are shut and the gaps are not filled-up/sealed in room 208! Thankfully, the horrible music did not play on the Sunday night. I could put up with the other inconveniences which are minor, but if there were to be sound disturbances throughout the night, having the gaps in the windows was disappointing. Positive side, I like the availability of water to top up our tumbler at the front office area, besides the 2 bottles of mineral water in the room."

"This quaint little hotel definitely exceeded our expectations. In terms of the facilities and room, we were very satisfied with the amenities and cleanliness of the room, and the rooms and decorations of the hotel even had its own charm. But what also made us give the high rating was the staff and the owners, who took the opportunity to get to know us and make sure our needs were met. They provided us with many restaurant and food recommendations and what to order etc. as this was our first time in the area (spoiler: they were all really good). This place overall embodies a “small town hotel” in the best way and with the heart of Malaysian hospitality. Overall l, if you’re looking to stay in Kluang we would definitely recommend you to stay at this hotel."

"The services were good. When we need can request for buggy services. In the room, the dustbin on the makeup counter is too small. Safety on mountain water swiming pool need to be enhanced. There is no sign on the depth of the pool, and no holding bar for elderly to hold on. Besides, there are too many staircase around, not friendly to older peoples."

"This is a hotel steeped in history. While the location isn't in the city center, it offers a wonderful sense of tranquility. The staff are incredibly friendly and welcoming, which made the stay even better. The rooms are spacious with powerful air conditioning, and the historic elevator is a unique feature worth mentioning. Lastly, while the breakfast selection is simple, the quality is excellent!"

"The positive: - the staff at check-in and check-out arebith friendly and helpful - the room is clean - the location is good as it is walking distance to a mall and eateries - there is ample parking near the hotel The negative: - the aircon is a bit noisy - the other tenants can be heard as they walk past the corridor Overall, I enjoy my stay here."

"Other hotels I've stayed at have daily housekeeping, but here there isn't any unless you call for it. I'm not sure if that's standard policy here. Thanks."

"The room is quite big for family with 2 kids. There is also a kids pool. There is no breakfast. So have to drive out."

"“Good hotel for a short overnight stay. The room was clean and the staff were friendly. Location and amenities are quite average, but overall comfortable enough for business travellers."

"We went to Kluang for some work, and the work couldn't be completed in one day, so we booked the hotel room on the same day of check in. We have got good price thru trip.com even though late booking. The room was very clean and neat. Toilet was also clean with good water pressure. The staff were friendly. Nice hotel with good location, near to a lot of eateries"