Hotels with WiFi in Crawley

"The room was exquisite yet practical, very clean and quiet. The hotel staff were very professional, and the on-duty attendant was wonderfully warm and appropriate – please give them my compliments. The breakfast was lavish and offered excellent value for money. If I return to China, I'll definitely stay at this hotel again and recommend it to my friends."

"Terrible attitude from the front desk staff. The clerk managed to mix up the rooms allocated to our party and then, rather arrogantly, blamed us for swapping rooms, when in reality I had to change rooms because the heater in the original room was not working. I even apologised in case there had been any misunderstanding after a long journey, but instead of trying to resolve the situation professionally, she replied that she was also tired. To make matters worse, it later became clear that the confusion stemmed from the room allocation system itself, with room numbers being noted on a piece of paper with handwritten markings. If it had not been for the other member of staff, who remained calm, understanding, and helpful throughout, I would have packed my belongings and left immediately. This is simply not the right way to treat paying guests. Customer service should focus on resolving problems, not shifting blame. Unfortunately, this experience left a very negative impression of what could otherwise have been a pleasant stay"

"My stay at the Radisson RED London Gatwick Airport was genuinely an excellent experience and a perfect way to begin my journey. As someone who values comfort, cleanliness, convenience, and professional service when staying near an airport, I found this hotel to be an outstanding choice for anyone travelling through Gatwick, especially for an overnight stay before an early flight or after a long journey. From the moment I arrived, the hotel made a very positive impression. The atmosphere is modern, stylish, and welcoming, with a fresh concept that stands out from many traditional airport hotels. The décor throughout the hotel feels vibrant and contemporary, creating an enjoyable environment that feels both relaxing and professional. It immediately gives guests a sense of comfort after the stress and fatigue of travelling. One of the highlights of my stay was the exceptional service provided at reception, especially by Patrick. He was a genuinely kind, professional, and extremely helpful member of staff who made a noticeable difference to my experience. Patrick was supportive, approachable, and always willing to assist with any questions or requests. His friendly attitude and professionalism created a welcoming atmosphere from the start and made me feel valued as a guest. In today’s hospitality industry, it is not always easy to find staff members who go above and beyond, but Patrick certainly did. His positive attitude and willingness to help deserve special recognition, and I truly appreciated the effort he made to ensure everything went smoothly during my stay. The check-in process itself was smooth and efficient, and the reception team overall were friendly and professional. Good customer service can transform a hotel experience, and this hotel clearly understands the importance of making guests feel comfortable and welcomed. The room was modern, exceptionally clean, and thoughtfully designed. The bed was extremely comfortable, which is one of the most important aspects of any hotel stay for me. After a long travel day, having a peaceful and comfortable room made a significant difference. The blackout curtains helped ensure a good night’s sleep, which is especially valuable before an early morning flight. The room also included practical amenities such as tea and coffee facilities, a smart television, excellent lighting, and a comfortable setup that felt modern without losing functionality. The bathroom was spotless and featured a spacious shower along with quality toiletries, making the stay even more enjoyable."

"Clean rooms, comfy beds, and friendly staff. Great value for the stay"

"I chose this hotel due to its proximity to my cabin crew training centre. My room was clean, comfortable and modern with everything I needed for a great stay including an extremely comfortable mattress, a very nice shower and a kettle. I noticed how quiet it was too. All of these things combined meant that I was able to fully relax and sleep deeply. The staff were also very attentive and friendly. Also, regarding food & drink; the hotel offers an extensive menu. There are also places nearby including an M&S which is a 5 minute walk away. I would thoroughly recommend this hotel to anyone."

"The hotel was too far from the Airport, the room was moderate but there was no facility for a disable person to use the bathroom. The bathroom has no heating which made it very hot. They do not allow customer to take food into the room as they don’t offer room services. The staffs were very respectful."

"This is a very frugal hotel. Parking costs $10 per night, coffee and tea next to the elevator are $1 a cup, and early check-in costs $40, meaning there are rooms available, but you have to pay $40 to check in early. The hotel restaurant is neither expensive nor cheap; a fast food meal for three people cost a little over 100 pounds. Breakfast was authentic white food."

"Front office staff all great. Nice gym. Rooms refurbished, neat and clean though a bit small. Only complaint is the housekeeping. A little spotty. One of the day no housekeeping despite hanging the housekeeping required card outside the door the whole day. And then 2 of the days they just removed the rubber mat for the bath tub. I asked reception to for it to be replaced and they gave me fabric floor mats instead of rubber mats. So in all, will recommend for the location if you wanna stay around the airport but not at the airport. There is a small town Crawley for food, malls and supermarket within walking distance."

"Made a last minute booking to stay the night after touching down in Gatwick at night with a migraineq, not knowing how isolated the place was. Its was dark and eerily quiet to get to, room was without heating and the hot water kettle was rusty and peeling. Still for the price, a very decent place to near the airport that offers a phone to directly call for United cars shuttl"

"We always use this hotel when flying from Gatwick. The location is roughly 10 mins away from the airport by taxi. I think they allow you to park at the hotel for a fee, which works out a lot cheaper than using the airport parking. It has basic comfortable rooms and beds and the showers are decent."