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Posted on Aug 23, 2026|Standard Double Room
Guest User
Very friendly staff, obliged an earlier check in, beautiful room, spotlessly clean, lovely view of roof terrace. We ate in the restaurant below and was wonderful, would highly recommend and will definitely return
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Price per night fromS$ 171
Posted on May 6, 2026|Efficient Double, Efficient Room, 1 Double
Guest UserExtremely convenient, right next to Cardiff's train station – the hotel is literally right outside the exit. The surrounding facilities are also excellent, making it easy to get around. It's a fantastic choice for business trips or leisure travel.
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Price per night fromS$ 83
Posted on May 24, 2026|Standard Single Room
elisetLovely little hotel, really friendly and welcoming reception. Room was basic and clean, and the shower was beautifully powerful. Location very central which is great, but also a bit of noise from the lively nightlife around the area.
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Price per night fromS$ 59
Posted on Mar 29, 2026
Guest Usertayed at Clayton Hotel Cardiff for a weekend and it was excellent. The location is perfect — right next to Cardiff Central Station and just a short walk to Principality Stadium and the city centre. The room was modern, very clean, and the bed was extremely comfortable. Friendly staff and a good breakfast selection. Great value for a 4-star hotel in the heart of Cardiff. Would definitely stay again!
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Price per night fromS$ 129
Posted on Jan 18, 2025|Superior Room with Tree Lined View
Guest UserI have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.
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Price per night fromS$ 121
Posted on Jul 30, 2026|Standard Double Room
Guest UserI had asked if I could store my luggage a couple of hours before checking in. I cannot recall getting a confirmation of this, which would have notified me that there would be a charge of £5, which the receptionist informed me of when I arrived. Had I have known I would have made other arrangements and not wasted the journey and been inconvenienced.
When I arrived a guest was complaining about how warm the rooms were and that the fans provided due nothing and that it was a possible health threat. I pointed out that there was a note on my booking about air conditioning being out of action or words to that effect but in theory, why is this not pointed out before the booking is made? It seems like you want the money and then expect us to jump though the hoops of trying to get a refund from the hotel and washing your hands of the situation as I found when I rang Trip.com - it should be a human right to have decent ventilation but with the hurdles you set in motion, it might be seen that you rely on people giving in and giving up to getting a refund on those grounds and so I did you a favour and stuck with it, fearing the worse for when I checked in later that evening. It could have been a lot better and it could have been worse.
The general toilet and area on floor 2 was disgusting and had no toilet paper and seemed not to have been monitored regularly, when I went to use it after checking out. I’m amazed that there is a higher price tag shown to show the saving on these rooms, in my estimation the lower price I paid should have been the higher price. The standards were so much better when it was The Big Sleep Hotel.
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Price per night fromS$ 68
Posted on Jul 9, 2026
Raul1565Its so close the city centre. The cardiff castle is located just 3-4 minutes walk distance,the beds are clean,hot water is working and the beds are clean. Thanks
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Price per night fromS$ 63