Hotels with WiFi in Castle

Very friendly staff, obliged an earlier check in, beautiful room, spotlessly clean, lovely view of roof terrace. We ate in the restaurant below and was wonderful, would highly recommend and will definitely return

I can overlook the safe being on the floor under the bed and the awkward furniture placement, where you can't even sit at the desk to use a computer. But why was there absolutely no food at breakfast at 9 AM? I waited half an hour, and nothing was refilled.

The building is old-fashioned due to its long history, but the interior is very clean and well-maintained. It's run by a couple who are very kind, friendly, and easy to communicate with – a really great experience. The location is also excellent, right in the city center, and it's quiet at night.

I arrived quickly as it's close to the train station. The location is excellent! It's on the main street but wasn't chaotic or noisy, which was a plus. The self check-in/check-out kiosks made things convenient, and the staff were incredibly, incredibly friendly. The room itself was clean, and the elephant and swan towel art on the bed was especially cute. It immediately put me in a good mood when I walked in. Although there wasn't a fridge in the room, I asked at reception, and they kindly stored my wine in the hotel bar fridge, allowing my friends and I to have an enjoyable night. I was worried the window might look small from the photos, but the view was so beautiful that it didn't feel small at all.

The hotel is in a good location, the room is large, but the facilities are old. The service staff is friendly. Hotel advantages: location, room size, friendly service staff.

I was really disappointed with my stay, particularly with the service and overall lack of professionalism. When I arrived, I was told that I had already checked in, even though I clearly hadn’t. It took quite a while for the staff to sort it out, and eventually they admitted that a colleague had made a mistake before they could finally give me my room. The luggage storage experience was also concerning. When I left my bag with them, they simply put it aside without giving me any tag, receipt, or form of identification. I specifically asked how they would know the bag belonged to me, or what would happen if someone else took it by mistake. The staff member just told me, “It’s fine, no need.” This felt incredibly careless and unprofessional, especially when handling guests’ belongings. The room itself wasn’t much better. The mattress was noticeably sunken in the middle, so when lying down, I felt like I was constantly sliding towards the centre of the bed. It was very uncomfortable and definitely not what I would expect from a hotel. Overall, the biggest issue was the staff and the way things were handled. From the check-in mistake to the casual approach to luggage storage, the whole experience felt disorganised and unprofessional. Unfortunately, I wouldn’t recommend staying here based on my experience.

This is my fifth time staying here. Everything you need is nearby, making it very convenient. The price is also quite reasonable. The only downside is the sheer number of stairs, so if you have large, heavy luggage, carrying it to your room can be a bit of a struggle—it feels like exercising! However, you're sure to have a wonderful time here. 今次係我第五次入住呢度，附近乜都有，非常方便。價格中下，唯一唔好既係太多樓梯，如果有大件而很重既行李就唔會太方便，搬去房間就好似去做健身一樣，不過你會得到一個開心的旅程。