Hotels with WiFi in Xinmi

"The overall stay experience of the hotel is great! In particular, I would like to praise Xiao Zhao [strong] at the front desk, the service is warm and thoughtful, the check-in is efficient, and I also take the initiative to introduce the surrounding food, which makes people feel very kind. The hotel also has small snacks and fruit tea. It is recommended to choose here next time!"

"Service: A huge commendation and thank you to the staff at Zhengzhou Yinji Ice and Snow Hotel, especially Kid and Princess Elsa. On April 19th, my family of three checked into the Eskimo-themed family room. Every child gets incredibly excited when staying in a new place. My son, due to his excessive excitement, playfully tugged on a hanger in the wardrobe, and the clip on it pinched his left pinky, causing it to bleed. We immediately called housekeeping to ask if they had a band-aid. To our surprise, they not only sent a pack of band-aids but also disinfectant iodine swabs. We felt warmth and care on our very first day. On April 20th, around 7 PM, we took the hotel's mini-train to the Animal Kingdom to watch the Tree of Life fireworks show. In our rush to get on the train, I dropped the tiger bus bubble machine we bought earlier that day in the park. As a result, the liquid bottle separated from the upper part of the machine (as circled in green in Figure 2), and even worse, the broken part of the liquid bottle's screw cap got stuck inside the machine. We tried to twist it out for a long time but couldn't. You know how children are; if something they love breaks, they get very sad and desperately want it back to normal. I was already preparing for the worst, planning to buy an identical one at the hotel's commercial street the next day. After the fireworks show, we went to the Animal Kingdom's customer service center to borrow pliers, but that didn't work either. On the way back to the hotel, I was racking my brain trying to figure out how to fix it, thinking maybe the bubble liquid was too sticky or that cold contraction/thermal expansion would help if I put it in the fridge overnight. By the time we got back to the hotel, it was 8:30 PM. We went to the front desk and found a staff member named ”Kid” (the handsome young man on the left in Figure 3), hoping to borrow a suitable tool to continue fixing it in our room. To my surprise, ”Kid” immediately told us to go back to our room and wait, and he would fix it and bring it up. I was incredibly astonished at the time because this was clearly beyond his job responsibilities. Around 9 PM, the doorbell rang. We saw ”Kid” and ”Princess Elsa” come together, bringing the repaired bubble machine. They even refilled it with bubble liquid and, to our even greater surprise, gave us four extra batteries, saying they were worried it might run out of power! [Crying emoji] Oh my goodness, my feelings at that moment! After two hours of trying to fix it myself, I was truly overwhelmed by the unexpected warmth and kindness. All I could say was, ”Thank you, thank you so much!” I absolutely had to share my genuine feelings today, no matter how late it was. Through this public platform, I want to give a big shout-out to these two lovely staff members. Their enthusiasm and thoughtfulness made us feel right at home. This short 3-day trip became unforgettable because of this incident, something I'd never experienced before on family trips. If I'm lucky enough to stay at Yinji Ice and Snow Hotel again, I hope to see them. Thank you both again."

"Very satisfied, with the child to accompany my husband to the nearby exam, the location is very good, go out to a traffic light is the shopping mall, supermarket, the neighborhood is very lively, asked the hotel service staff still eat special meals nearby! The hotel also prepared toiletries for the children. Our baby likes this hotel very much. When I check out, I don’t want to leave. I have to continue to live here. I say that the environment is very good, the lobby rooms are comfortable, and there is robot service! What you see in the room environment is, I am very satisfied this time."

"Junxuan Hotel is really not bad! The room was clean, the bed was comfortable to sleep, not noisy at all. The front desk people are real, the attitude is good, the price is very high, come out to live, just take a practical worry, next time you come to choose this!"

"The room is clean and tidy, the environment is comfortable, and the details are particularly in place! The staff is attentive and thoughtful, and there is a free sightseeing car transfer. It is super convenient to go to Yinji Animal Kingdom, saving time and worry. The breakfast is rich in variety, the taste is superb, the overall experience is full, the hotel is really attentive, I will choose this next time I come to play!"

"#hygiene, clean and tidy,, #service, good service, good attitude, #location traffic, very convenient, #room facilities, very complete"

"The waiter was very enthusiastic, but it seems that there was no welcome fruit plate during my stay this time. The pillowcases in the room were pilled after being used for a long time. The drainage in the shower was a little slow and there was no door stop. The water would keep flowing out when taking a shower. Everything else was good."

"The location is very convenient. The room is very clean. The facilities are complete. Travel is very convenient. The front desk service is also good. The price-performance ratio is very high. It is very suitable for travel and meets all needs. The environment is very good"

"I didn't expect this hotel to be so close to Yinji. We had originally planned to book a hotel nearby after leaving Yinji, and it was only a half-hour walk away, so it was really close. The hotel was larger than I expected, with beds measuring 1.35 meters (we had a double), which was a truly wonderful stay. The environment was also very spacious. The bathroom and shower were both excellent. We had a pipe clog once, so we called the front desk, and they came right away, even apologizing. The service was truly excellent, and it didn't affect our trip at all. They also knew about various activities, so I was very satisfied. The toothbrush and slippers they provided for the children were very thoughtful. We hadn't received any of these at Hanting Hotel or Starway Hotel the other day. Overall, the service was very pleasant. The children were clamoring to see the robots, and they had booked a hotel with robots. It was a very good trip, and I had a really great time. The room was equipped with a Xiaodu speaker, and the entire house was fully connected. Overall, I think this was the most satisfying hotel I stayed in during my trip, especially the breakfast. I'll definitely be back next time I'm in Yinji!! The parking lot and charging stations are also great. There's a snack street and night market nearby, which are really nice. However, one downside is that if you don't come from the night market, it can be very congested. It's not really the hotel's fault, but the road itself. Hahahahahahahahahaha It was a very pleasant hotel experience, and thanks to Ctrip for allowing us to check out at 4 PM."

"Upon arrival, I was immediately struck by the warm and attentive service of the hotel staff. During check-in, the staff patiently explained the hotel's amenities and services (free parking, free laundry, and free shoe shine), making for a particularly warm and welcoming experience. The room was clean and hygienic, the smart system was simple and convenient, and the mineral water was free, with more available. Furthermore, the hotel's ”refund if not satisfied” policy gave me peace of mind during my stay. Their confidence in service quality and respect for their guests is truly admirable. The hotel's fireside tea service is especially noteworthy. On a winter afternoon, enjoying a pot of hot tea and some snacks while gazing at the mountain views from the 25th floor is truly relaxing!"