Hotels with WiFi in Xinmi

"The experience of this trip to Xinmi is very good. The hotel room is clean and spacious, the intelligent guest control is very convenient, and the bedding is comfortable. The front desk service is warm, parking is free and the location is easy to find, the price is very high, I will choose here next time!"

"Service: A huge commendation and thank you to the staff at Zhengzhou Yinji Ice and Snow Hotel, especially Kid and Princess Elsa. On April 19th, my family of three checked into the Eskimo-themed family room. Every child gets incredibly excited when staying in a new place. My son, due to his excessive excitement, playfully tugged on a hanger in the wardrobe, and the clip on it pinched his left pinky, causing it to bleed. We immediately called housekeeping to ask if they had a band-aid. To our surprise, they not only sent a pack of band-aids but also disinfectant iodine swabs. We felt warmth and care on our very first day. On April 20th, around 7 PM, we took the hotel's mini-train to the Animal Kingdom to watch the Tree of Life fireworks show. In our rush to get on the train, I dropped the tiger bus bubble machine we bought earlier that day in the park. As a result, the liquid bottle separated from the upper part of the machine (as circled in green in Figure 2), and even worse, the broken part of the liquid bottle's screw cap got stuck inside the machine. We tried to twist it out for a long time but couldn't. You know how children are; if something they love breaks, they get very sad and desperately want it back to normal. I was already preparing for the worst, planning to buy an identical one at the hotel's commercial street the next day. After the fireworks show, we went to the Animal Kingdom's customer service center to borrow pliers, but that didn't work either. On the way back to the hotel, I was racking my brain trying to figure out how to fix it, thinking maybe the bubble liquid was too sticky or that cold contraction/thermal expansion would help if I put it in the fridge overnight. By the time we got back to the hotel, it was 8:30 PM. We went to the front desk and found a staff member named ”Kid” (the handsome young man on the left in Figure 3), hoping to borrow a suitable tool to continue fixing it in our room. To my surprise, ”Kid” immediately told us to go back to our room and wait, and he would fix it and bring it up. I was incredibly astonished at the time because this was clearly beyond his job responsibilities. Around 9 PM, the doorbell rang. We saw ”Kid” and ”Princess Elsa” come together, bringing the repaired bubble machine. They even refilled it with bubble liquid and, to our even greater surprise, gave us four extra batteries, saying they were worried it might run out of power! [Crying emoji] Oh my goodness, my feelings at that moment! After two hours of trying to fix it myself, I was truly overwhelmed by the unexpected warmth and kindness. All I could say was, ”Thank you, thank you so much!” I absolutely had to share my genuine feelings today, no matter how late it was. Through this public platform, I want to give a big shout-out to these two lovely staff members. Their enthusiasm and thoughtfulness made us feel right at home. This short 3-day trip became unforgettable because of this incident, something I'd never experienced before on family trips. If I'm lucky enough to stay at Yinji Ice and Snow Hotel again, I hope to see them. Thank you both again."

"I came to Xinmi for a business trip. I chose a hotel with a high score from Trip.com . The room was clean, the service was good, the laundry room was easy to use, and there was a gym. The room was fully equipped and intelligent. It was really good. It was worthy of his rating. Superb Stay here next time. Highly recommended."

"I booked this hotel when I visited Yinji Animal Kingdom, and the experience was excellent. The room was clean and tidy, with good lighting and ventilation. The breakfast was also quite delicious. The receptionist was very friendly and efficient during check-in. The overall environment was quiet and comfortable, and the price was very reasonable. I will definitely choose this hotel again next time. Highly recommended!"

"The environment in the yard is clean. The air conditioner is too cold. There is no small wind. It is very cold to open to 27 degrees. It is hot and hot. There are few types of breakfast. The train will be sleeping at night. The hotel is not far from the zoo. This hotel is good for children."

"Very clean, the decor is very comfortable, and the underfloor heating makes it very warm in winter! Staff will deliver water to your door if you need it in the evening, and the hot water comes on quickly. The toilet is a smart toilet with a voice assistant, which is very convenient! The environment is also very quiet."

"This hotel is really great! It's close to all the attractions, and after a long day of sightseeing, you can relax in the hot springs. The housekeeping staff, particularly Zhang Jianqiu and Chang Xianghong, were incredibly warm and efficient. When I wanted to use the hot spring, Sister Chang meticulously cleaned the tub. Seeing that I had a child, she even proactively gave us extra water. At the restaurant, Yang Jingwen noticed my child couldn't reach the table and immediately came over to ask if we needed a high chair. However, there were a couple of minor issues. I booked for two nights, but for some reason, I had to renew my room card on the second day, which I've never encountered before. Also, when I checked in, the front desk took my license plate number and said it would be registered until my departure. But when I left, I found out it hadn't been entered, and I had to contact them again to sort it out."

"The room is clean and tidy, the hygiene is in place, the room sister is very good, and the front desk lady is also very warm, the location is also very good to find is a very good choice, in short, very pleasant, very comfortable"

"I'd call it the best family-friendly hotel in Yinji. The toilet seat is heated, the curtains open and close automatically, the air conditioning is Xiaodu-compatible, there's a delivery robot, and the elevator accepts card payments for takeout, but not for delivery. There's also free parking and paid AC slow-charging stations. The hotel is new, located ten kilometers from Yinji, in the town center. It's convenient for amenities and dining options, the breakfast is plentiful, and the service is excellent. It's a perfect choice for families traveling by car to Yinji. One thing I'd also like to mention: if there's anything that could be improved, it's the cleanliness."

"Upon arrival, I was immediately struck by the warm and attentive service of the hotel staff. During check-in, the staff patiently explained the hotel's amenities and services (free parking, free laundry, and free shoe shine), making for a particularly warm and welcoming experience. The room was clean and hygienic, the smart system was simple and convenient, and the mineral water was free, with more available. Furthermore, the hotel's ”refund if not satisfied” policy gave me peace of mind during my stay. Their confidence in service quality and respect for their guests is truly admirable. The hotel's fireside tea service is especially noteworthy. On a winter afternoon, enjoying a pot of hot tea and some snacks while gazing at the mountain views from the 25th floor is truly relaxing!"