Hotels with WiFi in Las Condes

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Overall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there.

It was a good stay for a trip with colleagues. The only problem was that you had to make your own breakfast, but everything else was fine and reasonably priced. It's convenient for getting around and close to the city center. Overall, it was a good stay.

The hotel is in a great location with a retro design and great service in the lobby and bar

The hotel is located in the new district, which is very safe. The front desk service is also very good. The sanitary environment is good, and slippers are provided. The hotel breakfast is relatively simple, but it is really nice to be able to see the snow-capped mountains from a distance in the hotel.

The overall it's really good because the hotel it's firstly very well located as it's close to main Street (excellent transport) but in a small street. Very close to nice dining and commercial areas. It seems Brand New so everythings Shiny and very clean, people a very nice. I would say the only issues are the very bad window frames which don't isolate the noise of the street and I imagine also the cold weather in winter and the pillows which are uncomfortable. Beside those two points the hotel is fantastic

The scenery is particularly good and the location is also very good. There is a supermarket and park downstairs, and the shopping district is a 5-10 minute walk away. The breakfast is rich and the service attitude is also super good. Great~

The service of this hotel is very thoughtful, the room is clean and tidy, and the facilities are complete. The breakfast is rich and varied, and the taste is also very good. The price-performance ratio is very high, and I will come again next time.

The hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price. The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.

The hotel was very comfortable and comfortable, and the hotel was very comfortable and very comfortable. The hotel is very comfortable and comfortable and is very comfortable and comfortable.