Hotels with WiFi in Victoria

"5-Star Review for Best Western Plus Carlton Plaza Hotel, Victoria, BC My stay at the Best Western Plus Carlton Plaza Hotel in downtown Victoria was nothing short of exceptional, especially thanks to the front desk team's kindness in upgrading me to a suite. The suite was fantastic—extremely spacious at around 400-600 sq ft, with a full kitchen including fridge, stove, microwave, and dining area, plus a cozy sitting space and pull-out sofa that made it feel like home. Cleanliness stood out, with spotless rooms, fresh linens, and well-maintained facilities throughout this heritage property renovated in 2019. The location is unbeatable, steps from Government Street, Fan Tan Alley, and the Inner Harbour, perfect for exploring Victoria's attractions on foot. Service was top-notch: friendly, accommodating staff handled everything efficiently, from check-in to daily check-ins, echoing countless glowing guest reviews. Amenities like free WiFi, fitness center, air conditioning, and 24-hour front desk added to the comfort. I can't recommend this hotel enough—it's a gem for any Victoria visit!"

"The hotel is a hotel in the center of Victoria, a bar downstairs, and a bit noisy in the middle of the night. The facilities are old, there is floor heating and air conditioning, but the regulator is a bit problematic and not very warm. The TV is not a smart TV, you can see several local programs. I booked it for one night and will just take a look. The location is OK, you can walk to many places in the city center."

"This was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck."

"Staff were so nice and we felt so accommodated. My friends were so happy with the service. They have treats given to our pet and pet bowl was provided."

"This hotel is a bit dated, but the service is excellent. The front desk has a list of nearby international restaurants. I asked the Korean receptionist, and she recommended a Korean restaurant that was delicious. 😋…it was very helpful. 👍 The rooms don't have air conditioning; they only have fans. Also, some of the dishes in the kitchen weren't cleaned properly and felt sticky."

"I had a fantastic stay at this hotel! One of the highlights was the free bike rental, which made exploring the area so much fun and convenient. The breakfast was a pleasant surprise; the homemade croissants and pastries were absolutely delicious and added a delightful touch to our mornings. The billiard room was a great way for our family to relax and enjoy some quality time together. We also found the coin laundry service incredibly handy, especially during our extended stay. Overall, a wonderful experience that made us feel right at home!"

"The location is convenient! The service is excellent! Parking costs 30 yuan per day and requires leaving the car keys, but the service is great! The breakfast is simple but acceptable! However, it was disappointing: I had requested a room with a nice view in advance as it was for a birthday celebration, but I ended up with a low-floor room facing a construction site. The construction started at 7 AM, and the noise was quite unbearable!!!"

"I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution."

"Old hotel renovation, near Save on food, there is no elevator so it is difficult to take big baggage upstairs, but the room is tidy and clean, especially the bed is comfortable, just one night be there and not bad experience."

"For winter days to travel to Victoria, choose days inn, this chain hotel, the night of stay is generally satisfied! The weekend is a bit expensive. I will choose to live here next time, suitable for transit. Environment: The location is very convenient. Take the 70 bus from the pier directly to the hotel, facing the Victoria Inner Port, next to the provincial council and commercial street, it is very close to where to go, and there are many food choices. Service: The service is very warm, I gave a 15% discount card for the restaurant, stored two luggages, silky check-in, platform reservations do not need credit card deposit Facilities: Generally OK, there is a large refrigerator, sufficient lighting, heating and air conditioning, and the bed is good to sleep. The facilities are old, the elevator is very old, the kettle is there but a bit unclean."