Hot Springs Hotels in Kutchan

The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better. Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience. The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort. There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.

5 stars is not nearly enough. What an amazing luxury experience. From start to finish, every single detail is carefully thought out. Gorgeous location and views of the stratovolcano, immaculate facility and accommodation, incredible meal, and absolute 5 star service at every possible step.

Very good hotel Whether it isservice, hardware, or accessories, they are all first-class The front desk will provide a WhatsApp phone number when you check in. Convenient for all arrangements during guests' stay, including arranging car pick-up, changing towels, making appointments for cleaning, etc. We booked a three-bedroom room with three toilets, so the family members don’t have to queue up in the morning. The room faces Mount Yotei, which is great for taking photos. The breakfast is average, nothing too surprising. It is included in the room rate, so there is not much to ask for. . If you have high requirements for breakfast, you can buy the ingredients and cook it yourself at the hotel. The only thing that is relatively inferior is the kitchen equipment. There is no hot pot equipment, but the microwave and steam oven are Miele, which are very easy to use and convenient. It can be seen that the hotel's management team is willing to spend money on hardware. The most commendable thing is the service. Since the hotel is relatively far from the ski resort, it is very convenient to call a taxi to and from the ski resort every time. You only need to notify us 5 to 10 minutes in advance.  This is a hotel I will definitely stay at next time I come to Niseko. Thanks intuition team again🥰

This hotel is really great. It is in the snow field. There is breakfast every day. The focus is on the Chinese counter. The Chinese counter is really good. ⋯ We have encountered many problems and helped us solve them. Even after checking out, we have to go to another hotel and send a car to send us there. It is really good ⋯ us. The ticket that can't be booked on the Internet to return to the airport is also handled by them. 😭 In the future, the Second Valley will only come to their house. Fortunately, this trip has counter assistance.