"Great hotel , lovely rooms"

"The Embassy Hotel in Gateshead is a good value hotel and we had breakfast included. The breakfast was continental style with Instant porridge, a little watery, fruit, coffee and fruit juice. You could have a Pan Chocolat or a cereal bar instead. It filled a gap and saved having to spend more. The room was good and we got a double bed and three quarter double. I slept very well and my wife liked the other bed too. The bathroom and shower worked well and you get shampoo and soap thrown in. TV is around 30 inches with Freeview type channels. There were two chairs on the room but only one bedside table. We used a chair for another one. It would have been useful to have a fan in the room as the rooms seem quite warm, even with the window open. There is a themostate on the wall but it's not clear if it does anything. In winter there is an electric heater. There are bi sockets near the bed, so be aware of that fir charging. You can buy snacks at reception should you rush and there is a pub restaurant next door, which opens after 11 am. . One good thing us that there gs plenty of free parking but it gets fuller in the evening, due to pub customers. We didn't have an issue and it's nice to find free parking as many hotels now charge for this. Sleep was great, shower was great too basic over a bath but responded well to temperature changes. Towels soft bit scratchy. We gave said three times and there are some good deals to be found it you need to be in the Newcastle Area. There is the Metro Centre about a mile down the road if you don't get breakfast with Ihea and McDonald's etc, so you won't starve. The hotel itself is in a very good location just a minute off the A1 if you're heading further into Northumberland or down South towards London direction. The staff are very helpful and we checked in without an issue. If you ordered, and received breakfast from another site, not Best Western, make sure you show them the invoice including breakfast. Next time I think I would go to ZUkea for breakfast as it's good to have but not worth paying extra for, unless you want a bacon bap."

"Great environment, warm service."

"Brilliant stay Super clean hotel Lovely staff Fantastic location"

"Very nice place for the money, clean and comfortable beds. Simple room but practical, clearly not city centre but I don’t think this is what you’re looking for when booking here. Breakfast was decent and staff was friendly too."

"very noisy with construction and too hot in the room but overall was fine"

"I stayed at this hotel last night on a work trip. I didn’t expect much due to the price but I was pleasantly surprised with how helpful and welcoming all the staff were. The room and bathroom were both comfortable and immaculate. My room was the sea view which was stunning. I went down for my dinner and the service, presentation and taste was some of the best Turkish food I have ever had. I had to send a photo of the food to everyone. I really look forward to staying there again when I am next up there for work."

"Staff were very friendly but the hotel definitely needs updating in the rooms and out side would not recommend this hotel to anyone"

"The hotel building is quite old and had lots of character - Rooms were nice and bed comfortable. The food is excellent (evening meal and cooked breakfast) and the service is friendly and helpful."