Find Hotels in Belfast

Despite phoning in advance to advise he would be checking in around 2am, the hotel reception told my son there were only three rooms left with 5 people trying to check in, the room was paid for in advance to ensure availability. As a result some may have to go elsewhere. Luckily for him he secured a room, however when he entered the room there was already someone sleeping in the room. After a long journey this is not the level of service expected of a hotel like the Europa, not to mention the safety of the guest already sleeping in the room was compromised.

Went and stayed here for my wife’s 40th birthday and was not disappointed it was amazing from staff to food and a special thank you to the general manager Cormac fadden who made it all possible many thanks Paul and Arlene Gilmore and will will look forward to going back again

When I read about this hotel, I thought it was a fantastic idea. A no-frills, self-check in hotel in the heart of Belfast for a reasonable price - what could go wrong? We arrived for our weekend stay at 3:20pm, right around peak check-in time. Approaching the hotel, it seemed a 'booking confirmation code' was not sent to us. No problem, we'll ask a member of staff at the bar. We were told ”they don't work for the hotel” and that we'll have to use the phone next to the kiosk provided - no problem! We rang TEN TIMES and not a single answer from their 'check in desk'. Every call from that phone went to Vodafone voicemail. Not a single person at peak check-in on a Saturday? Eventually, after 40 mins, a bar staff member came over, fiddled with a tablet, and checked us in - not a great start. We were offered the highest room in the hotel. Fantastic, beautiful city views - NOT. We arrived at a tiny window (a ship would have a bigger one) and all we could see is the hotel's HVAC system - wafting smoke into our room! With the window closed the room was a literal sauna - our thermometer said 25.6c! We were left a simple box fan, and both nights we barely slept. The decor of the room was minimalist and elegant, but the bathroom, oh the bathroom. I've attached a photo of the toilet. What genius decided to put it 5cm from the door? The sink was so low down you had to crouch to wash your face - it needed another 50cm at least. The fire door leading up to the landing of our floor was also very clearly stiff - you'd need to be a linebacker to carry your suitcase and open it at the same time. It's frustrating because the hotel itself was clean, and cozy, and the bar downstairs was an absolute treat to dine in. Unfortunately, a brilliant idea, let down by poor execution.

We arrived late on Friday - around 10pm - and was very tired so disappointed to discover the volume of music being played in the foyer/bar area. However, we checked in with ease and given a little paper bag with tea bags, coffee and milk. There are 4 floors and our room was on floor 3. The room was certainly small as the elevator shaft essentially took up a big chunk of our room. This unfortunately meant that any time someone used the elevator, we heard the pings and the comedy Belfast voice they play when you get to a floor. I called reception and asked when the music was played until - and I was told 1pm. Shame as we wanted to sleep and its all we could hear - and feel. The bass was that powerful that you could feel it 3 floors up! Don't get me wrong - it's a cracking hotel in a great spot - but don't stay here if you want to get a good nights sleep. It's a party hotel really. The service was great and the staff were lovely. Breakfast options were great and the pastries were delicious.

My 50th Birthday Titanic experience. An amazing experience, friendly staff from the minute you walk in. Rooms are very clean and themed to a high standard. I had a happy birthday card and tray with macaroons, small things really mean a lot. Bed was comfortable and warm. Was clean and cleaned daily. The meals were hearty and delicious, really filling you up. Breakfast was superb, a buffet style with both cereal and cooked breakfast. Lots to choose from, so even the fussiest of dinners will have something they like. The authentic designs throughout the hotel really sets the scene. The drawing room with the bar is stunning, so bright and airy. The staff were very attentive and David (the barman), really was friendly and always took time to chat and make you feel welcoming. This hotel really is the best I have stayed in and I look forward to returning.

A three-day stay here fully made my trip memorable. The hotel and staff more than fulfilled my expectations. From the helpful, warm welcome to the wonderfully spacious room (I’ve never had this without paying a premium for a larger room in a chain hotel) to the open and friendly restaurant staff and cleaning staff… nothing was missing! The quiet room I requested was granted (can’t control the noise guests make unfortunately.) Walking around the area near the hotel has so much to offer without venturing much further. It reminded me of why I so like this part of the world.

The most satisfying hotel in this trip. The location is near Queen's College, there is a bus at the door, and 10 minutes to Europa Station when walking. From the train station near the Giant's Road, you can sit directly at the small train station opposite the hotel, which is very convenient. In addition to Ctrip's order to make a double bed room to the hotel, the other did not feel any discomfort, the hotel breakfast is super delicious, it is too much weight.

Terrible experience staying here from start to finish, after being cancelled two days before we were due to stay in dream apartments st thomas hall they changed us to obel tower. I made a point we were travelling as a family with a 3 month old baby and needed a cot. Once we arrived to obel tower and were checking in the girl at recieption told us she thinks the keys she gave us should open the door to our apartment but if not come back down! That was the least of my problems even though that was terrible customer service not my job to check keys! We arrived at our room and the door was laying wide open, walked into apartment and it was freezing as all the windows were laying open bare in mind it was december! The blinds were hanging off the rails with blinds missing and as i wanted to feed my baby in privacy as there was a business block across from us with a man working in it i couldnt even close th blinds properly for some privacy as i fed my baby! Thats not all… there was a pair of socks laying on the sofa the room was disgusting stains all over the floor and only the fact me and my fiance had a alcoholic drink we would have went home the cot was rotten the bed covers were dirty, there was no toilet roll in the apartment absalute joke of a place and i paid £98 to stay there! It ruined my weekend i couldnt wait to go home. So once i got home i emailed the apartment and a man brian sinclair then phoned me i told him about my stay and he was very apologetic and told me to send over the photos i had took of the apartment he told me he would get back to me with how they were going to resolve this problem…. I waited and waited and rang and emailed multiple times and noone has ever got back to me terrible customer service so i warn people stay clear from there its disgusting!!

Opposite the bus station, the city center, convenient transportation. The equivalent of the level of the business hotel hotel in the domestic hotel group, the breakfast is a standard English breakfast is very suitable for my taste.