"Very nice stay. Resturant food is very tasty. Well behaved and helpful staff. spacious rooms. they also helped me with places I can visit in chitrakoot. thank you"

"We went to the hotel to make a booking of 2 rooms for 2 nights and one of the desk staff said that they have rooms available for only 1 day. I was about to leave when his manager said that they actually had rooms available for 2 nights since there was a last minute cancellation of 6 rooms. I asked if we could see the rooms and the staff showed us the rooms. We asked the room tariff and what all was included in the room and checked in to the hotel. In the morning the same desk staff (not the manager) asked my brother that we would have to check out since the rooms were not available anymore. My brother told him that we had spoken about this last night and the manager had said that the rooms were indeed available so the staff said okay. Sensing something was off I then went back to the desk to check again and the staff said that everything was okay and we had the rooms for another night as was discussed the previous night. We went out for the day. After we returned to the hotel around 3:30 pm and asked for our room keys from the reception, the manager told us that we would have to check out since the rooms were not available anymore. (The other staff was standing there but not saying anything). He desk manager said that we hadn’t confirmed our stay for 2 nights. I told him that we had spoken about this last night and we had wanted the rooms for 2 nights -it was clearly mentioned to him several times. First he kept saying that they only have 1 available room and that I hadn’t clearly told him that we needed rooms for 2 nights. When I accused him of lying then he changed his stance and started saying that I should not get upset since he was trying to accommodate us (which he wasn’t earlier). What pathetic and unprofessional staff behaviour at this hotel. They lied to us and they double booked the rooms then tried to put the blame on us and kick us out!! We were so clear we needed rooms for 2 nights. I don’t know how much more clearer can anyone be. Truly horrific and terrible staff behaviour. I have never faced this situation anywhere else in India till now. It’s such despicable behaviour by people that ruins someone’s trip. And they don’t give a damn, just concentrating on making profits. Ashamed this happened in Chitrakoot. Be very very careful because the staff at the hotel have absolutely no training on how to manage a hotel. They are blaming the guests for their own mistakes. They continue lying and act like you are in the wrong for getting upset. Btw I was with my elderly parents and would not I get upset if the hotel staff and blatantly lying and trying to kick up out. Shameful situation really. I won’t let this ruin my trip to Chitrakoot but how pathetic for people to behave like this. The hotel should really look into this matter and make sure this doesn’t happen again. The staff are double booking rooms. Very shady behaviour by desk staff."

"Very good nice stay and comfort in resort also food and service is to much good i prefer to next stay"

"Had an excellent stay at sayaji.. Breakfast and dinner buffet are the best. Lots of varieties of food options. Staff here are courteous and very helpful. Cleanliness is maintained all over. Pool is clean and well maintained. Can plan marriages, get togethers and office conferences"

"Full comfortable room large bed cleaning very nice friendly owner lines are pure white hotel is in main road near by railway busstand hospital also market near by hotel food is also tasty in very cheap rate all services are very fast i will plan next time for saty again"

"No lights in washroom, no proper ventilation, rooms were very small, tv was not working, no tea/coffee available, cleanliness was also not proper, smell all around."