Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe
"We had a wonderful stay at the hotel overall. The hotel offers excellent facilities, including a billiards area, a gym, and a playroom for children, which made the stay enjoyable for both adults and kids.
We also really appreciated the availability of drinking water stations on every floor. In the lobby, there was also regular water and detox water available, which was a very nice touch.
The restaurant offers a good variety of food options. However, there was one issue with our breakfast order: we ordered a vegetable omelet, but it was served with ham mixed in with the vegetables. Since we specifically ordered a vegetable omelet, we believe the ham should not have been included unless requested or clearly mentioned on the menu.
The only major downside for us was the cleanliness. Unfortunately, the cleaning service was not up to the standard we expected and could definitely be improved.
Overall, the hotel has many wonderful features and great facilities, but improving the cleanliness and paying more attention to special food orders would make the experience even better."