Cheap Hotels in Amman

"A warm welcome to this modern hotel. Location a bit far from attractions but many taxis outside. Our room was comfortable size with a big sliding door city view. Shower/toilet adequate and clean. The breakfast buffet was good with a big selection of foods and friendly service. We didn't use the Spa facilities. The gym is small but not well ventilated. Overall, a very enjoyable 3 night stay."

"Great location, but well below Hilton standards I stayed at Hilton Amman for two nights with my friend, and while the hotel has potential, the overall experience fell short of what I expect from the Hilton brand. Location: The property is in a nice, more upscale area of Amman — convenient and pleasant, with several hotels around. The check-in process was smooth even though we arrived very late (around 2 AM), which I appreciated. Room & Amenities: Unfortunately, the in-room experience was disappointing. Upon arrival, we realized there were no toothbrushes provided — something quite basic for a five-star hotel. We called to request them, and it took a long time before they arrived. When they finally did, only one toothbrush was brought, even though we clearly asked for two. It may seem minor, but after a long day of travel and checking in so late, it was inconvenient and left a poor first impression. The Wi-Fi connection was extremely weak throughout the stay — to the point that we couldn’t rely on it and had to use our mobile data instead. One of the power sockets near the TV wasn’t working, and the doors and fittings looked quite old and worn, giving the room a tired appearance that doesn’t reflect Hilton’s usual standard. Overall impression: Hilton is known for consistency, comfort, and attention to detail — qualities I unfortunately didn’t experience here. The location is a plus, but when basic amenities, Wi-Fi, and room maintenance are overlooked, it affects the entire stay. Would I stay again? Probably not. I would consider trying another Hilton brand in Amman, such as Signia or DoubleTree, or perhaps explore another hotel altogether."

"Hotel service is very good, more recommended The manager mohammad is very friendly and very nice"

"This is a 4-star hotel, but the service feels like 5-star. I loved the hotel's cleanliness, and the price was excellent. We booked a room that included free access to the spa and hotel facilities, but unfortunately, I didn't get a chance to try them out. The food was delicious, and the service was truly wonderful; all the staff were respectful, friendly, and helpful. It will definitely be one of my top choices for accommodation."

"The location is great, and the hotel's exterior and lobby were very clean and well-maintained. However, the same can't be said for the rooms. I particularly think the rooms need renovation. The hotel could offer a much better experience if more attention were paid to cleanliness and if the rooms were modernized in general."

"Hotel overall facilities are dated but functional. Room noise insulation is poor. My room is located next to the lift, I can hear every guest exiting/entering the lift, not to mention traffic outside the hotel. Breakfast is decent. Overall great location, close proximity to Amman citadel. One major incident I experienced: My reservation is on 29/12-30/12. I arrived at the hotel around 9pm, after a five-hour drive in adverse weather, only to be told by Laith the front desk manager there was no record of my reservation and requested me to contact Trip.com to resolve. He showed me a different booking with my name made by Trip supplier Travco on 29/11-30/11. This is an obvious typo by Travco. The email communication is between Travco and Hotel Toledo. Shouldn’t the front desk contact Travco directly to resolve the issue instead of asking the customer to contact Trip? I understand the work flow is customer ＞ Trip ＞ Travco ＞ Hotel Toledo. Asking the customer to contact Trip is going in circles and not the most efficient since mistake is by supplier Travco. Initially, Laith refused to accept it’s a typo and insisted the person with the same name as me has checked in on 29/11-30/11. Despite the circumstances and the obvious inconvenience, Laith chose to rigidly hide behind hotel policy, I was not allowed to check in unless I pay a deposit of 60 JD. I refused as I had already fully paid for the room. I was kept waiting at the reception for 1.5 hours while Laith reviewed the issue, which was eventually confirmed to be a typo made by the third-party agent Travco. Also Laith confirmed that 29/11-30/11 was a no show. An hour ago he mentioned the person has checked in on the above date was a lie. The mounting frustration was too much for me to bear. Yes, I raised my voice and created a scene. I mentioned from the start and repeated 5 times it’s a typo by Travco. Laith took 1.5 hour to accept. The final straw is audible verbal profanity from Laith himself (To Laith: I did not audibly mention profanity, it was up to what you interpret from my mouth). Laith threaten to call the police, citing I was creating a scene in the hotel. This behavior was unprofessional, unnecessarily confrontational, and unacceptable in a hospitality setting. It demonstrated a total lack of customer care. This is not a government office, Laith could have taken a softer approach to allow the guest to check in, while he proactively resolve with Travco, not asking guest to call Travco! Not debating about typo with guest! My reservation was fully paid and non-refundable, yet I was left standing at the reception for 1.5 hours due to errors made by Travco and decisions taken by Laith. The situation was mishandled from start to finish, and my frustration was a result of being forced to endure an unnecessary and avoidable ordeal. This was hospitality at its worst."

"Our trip was for a surgery. The hotel's location was excellent, close to everything, and their service was outstanding. The room was warm and comfortable, and all the staff were very respectful. I will definitely visit this hotel again."

"The service and location were truly exceptional. The breakfast offered a wide variety of delicious options. Our room was clean and comfortable, with the minor exception of a broken desk chair. The heating in the floor was not operational, so we were provided with an electrical heater, which was a little noisy. Overall, our experience was positive, though I had anticipated a slightly more refined accommodation experience from a five-star hotel. I understand that it is not peak season, and despite this, I would still recommend it."

"I stayed for three nights. I chose this hotel because I was arriving late at night on the first day by JETT bus from Petra. It's not downtown, but the quiet area was nice. Abdali Mall is within walking distance, so shopping and dining are easy. The room was clean, and the hot shower was fine. Having a microwave was also helpful. On my way back from Petra, I was hungry after 10pm, so I asked the reception staff for help, and they kindly ordered something for me using something similar to Uber Eats. I would definitely stay here again if I'm using the JETT bus."

"We had a pleasant stay. The price was reasonable, and the international breakfast buffet was a nice surprise. While the bathroom could use a bit of an update, overall, it was a comfortable experience."