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9.3/10
Great
Tthe best choose at U district in SeattleI had great experience to stay at this hotel. Mostly thank Mr Sam the service manager and all the front desk staff. They are so friendly and helpful to help me get to cancel and get refunded from the trip.com app. I been trying to modify my stay before the cancellation day. Even after I arrived to the hotel and asked to modify, the app keep sending me email that the hotel did not answer their email. So I am unable to cancel or change my booking. After talked with the hotel manager (dear Sam) they told me they did not get any email or phone call from the app. Thus, they agreed to let me changed my booking. I was so grateful and finally the app send me letter agreed to refund my money back. I want to say thank you for been helping me and it gives me good images of Seattle. So far, my first time to this city and all the people I met here are friendly. I am so lucky.
And about the hotel, it gives me warm and friendly feeling too. Clean environment, soft and comfortable bed, pillows and towels. Inside room has microwaves and refrigerator. Feel safe and happy while stay at the hotel. It also has garage to park. That's another good point too.
Once again thank you dear Sam and all staffs , you let me feel I am home with support😊. I will definitely recommend my friends to stay at your hotel!
GGuest UserGreat stay overall with clean rooms, comfortable beds, and friendly staff. Location was convenient and quiet at night. Check-in was smooth, and amenities were well maintained. Breakfast offered good variety and fresh options. Would definitely return and recommend to others for both business and leisure stays. Service exceeded expectations, making the experience pleasant, relaxing, and truly memorable throughout the visit.
SSammymuxiaThe room is great, and the facilities and hygiene are excellent. The location is superb, right near Amazon headquarters, and within walking distance. It's a quiet and beautiful environment, very comfortable. However, be aware of the deposit issue with the front desk; luckily, Trip.com helped me resolve it.
GGuest UserThe hotel itself was in a great spot (Royal Caribbean cruise customer) and was clean and pleasant. The staff accommodated our early check in request (we arrived around 1pm) which was terrific - didn't have to wait YAY!!!
The rest of the staff were all wonderful except for the bar staff. We placed an order for drinks/snacks at the bar and then sat off to the side nearer the restaurant. We had to ask at least three times for our order and the bartender/server was abrupt and rather surly. Everyone else was wonderful.
GGuest UserThe hotel is very close to the airport, which is super convenient. While the rooms look a bit dated, they're still quite good. Plus, there's a free shuttle service to and from the airport, and the staff are all incredibly friendly and helpful.
GGuest UserCan't say that I would stay here again.
First, the positives: Great location close to Pike Place and the train to get to Lumen. Front desk staff on arrival and leaving were friendly.
Now the negatives: Sent an email a week ahead that never got answered. Ended up calling 2 days before arrival and asked about early check-in. No option for early check-in guarantee but was told ”wouldn't be a problem” to check in 2 hours earlier than the 4:00 standard. Finally got an email at 4:05 that our room was ready. Needless to say, it really messed up our plans. Second, walls are paper thin. Had some influencer type wake us up at 1am recording his vlog or whatever. The one pair of free ear plugs just didnt cut it. Thirdly, I understand it is an old building but the upkeep and maintenance was lacking. Fourth, absolutely no clothes storage at all. Fine for an overnight stay but for multi-night stays, it got tiring living out of the suitcase. Fifth, parking is $45 a night to self-park a block away. And finally, not sure if they are the same owners but the bar/restaurant downstairs for guests had HORRIBLY slow service. Definitely not a perk to staying here. All in all, 2 stars. Won't stay again.
WwingoIf you want to stay near downtown, this is probably the cheapest option. The hotel's location is great; downtown attractions are all within walking distance. Amazon Spheres are just one block behind, and there's a Whole Foods a few minutes' walk away, which is very convenient for groceries. This was my first time staying in a motel where the doors and windows face the corridor, and I was a bit nervous at first, but it felt quite safe in reality, though you do hear outside noise. The electronic facilities in the room are relatively new, and there are plenty of USB plugs. The bed is comfortable. Occasionally, some facilities are older but still clean.
MMark RickeyHit and miss, for room cleanliness. 3x staying 2nd time was a quick stay and room needed a good cleaning iin common area, bedroom and bathroom were satisfactory. This stay bathroom needed attention with mold along to edge of shower and mold growth on the floor at corners of the tub. All in all good value for price.
GGuest UserIt was very clean. The bed was very comfortable and the TV was enormous for a hotel.
It is dated but I didn't find anything that was broken or not functioning. All was good in appearance as well.
There is s a new 7-11 right across the street...👍
I stayed 1 night so I can't speak to long term but I wouldn't mind staying a while.
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