With a stay at xulha rustica in Xul-Ha, you'll be a 1-minute drive from Lake Bacalar and 7 minutes from Laguna Milagros. This hotel is 11.7 mi (18.8 km) from Laguna Bacalar Ecological Park and 8.2 mi (13.2 km) from Cenote Azul.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 8:30 AM to 11:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 3 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans, housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.
Outstanding
2 reviews
10/10
1 night
From SEK 260
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9.1/10
Great
OOCTAVIO ROJASIt is a hotel with a different concept than others all included, here it is to enjoy nature and perform the excellent activities that are included with friendly and trained staff, as well as food is of quality.
TTorbsThis hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner.
The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place:
- very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again.
- very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel.
- the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours
- waiters service also very inconsistent. Some friendly, some couldn’t even say “hello”
- food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious.
- on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner)
Overall, too many little things that went wrong to make this stay enjoyable.
GGuest UserNos pareció excelente lugar para relajarse en familia, está un poco alejado del centro pero por lo mismo es un lugar muy tranquilo y con mucha naturaleza, solo la alberca un poco llena de hojas, la atención en todo momento es excelente, lo que si no recomiendo es comer ahí 😅😅, está caro, sin sabor y porciones pequeñas
GGuest UserWe stayed in the hotel for 3 nights only as a family of 2+2. Hotel contacted us in advance asking if we want sofa bed, it was very nice and in fact very handy to have as kids didn't fancy the bunk bed.
The location is very good, the hotel is just by the beach. The sea was lovely but the beach was full of seaweed. Whole area was like this so not just the hotel issue. Hotel's pool was really nice. The hotel is just by the promenade full of souvenir stalls and bars/restaurants. I highly recommend pizzas at Ronny's.
Apartment was nice and clean, we had a few bottles of fresh water left every day by the cleaning staff. There is aircon in each room working well. The kitchen is very basic, it lacked toaster and was short of cutlery, it would be nice to have a few more spoons. No hair dryers in the bathroom. We had a small balcony but sadly couldn't use it. It faced back of the hotel where someone was constantly burning trash. Not the fault of the hotel, just the general issue with rubbish being burned everywhere in Mexico.
The breakfast was 199 mexican pesos and there is a selection of 4/5 choices.
This is a really nice hotel for family stay with a medium size budget
PPatriciaGEl servicio excelente y el personal muy atento . La habitación está bien pero al hotel le hace falta un buen mantenimiento … la terraza con piscina estaba yo solo súper vistas pero el bar arriba cerrado . Está andando a diez minutos de la estación de bus y centro hay buena comida y bares en la misma calle . Pero necesitan cuidar más las instalaciones. La playa es más limpia en la zona centrica ya que en la del hotel acumula sargazo pero si caminas 5 minutos está mejor
GGuest UserI booked a room with my mother as we traveled to visit family. The staff was friendly and hotel was clean, but the Wi-Fi in the room was quite poor and useable.
How much does it cost on average to stay at hotels with Breakfast in Chetumal?
For hotels with Breakfast in Chetumal, the average price on weekdays is SEK 1,508, and the average price on weekends (Friday - Saturday) is SEK 1,537.
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