Hotels with Breakfast in Winterthur

When I entered the room, there was no power at all—the front desk was closed and no one was there. I later asked someone downstairs for help. I checked in yesterday, the 25th, room number 114 Name: ************* Credit Card: China Trust Cardholder *** Restaurant staff came to fix it, and the lights were temporarily on. I asked the repairman what would happen if the power went out again during the night? How could I contact the hotel? The man said he absolutely wouldn't guarantee anything and refused to give us a phone number. Unexpectedly, the power went out halfway through my shower—and at that point, we had no way to call for help—we couldn't find anyone, we were soaking wet and couldn't dry our hair—we endured it until dawn, then told the breakfast staff at the restaurant, and only then did someone come up to fix it and restore power. But we were about to check out and catch our train to our next destination. We had booked four double rooms; our other three rooms were fine, only mine had a problem. Hotel staff took photos when they came to check in the morning and confirmed that there was indeed no power all night; our phones couldn't be charged either. This morning when I checked out, the front desk staff told me that regarding compensation, I had to go through their platform. I earnestly request the platform's assistance with my compensation claim - and please reply to me. Thank you. My email: *********************

Free Parking & Accessibility The free parkingthat you are able to leave their car without worrying about extra fees. Also, its location is quite good for since it is close to major roads / Autobahn