Find Best Hotels in Bratislava

"2025/6/19 Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out. However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said! This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts. On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy. Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫"

"泊車免費，公寓式酒店，比較安全，接待員比較熱情，貼心，主動介紹美食，交通. 热水冲凉舒服，早餐可以，楼下地铁站！"

"Note that it is an apartment, there is no elevator, no elevator. You need to move up with large luggage. The apartment hotel is in the old area, you can stroll around in the morning and evening. The bathroom is relatively small, the bathroom has a large bathtub, the faucet needs to be replaced, and it is difficult to turn on the spray. The landlord is contacted by email. If you miss the email, you may wait until the landlord's enthusiastic visit."

"In the old town, you can enjoy the extraordinary nightlife and atmosphere at night. The room has 2 floors of windows, so you can’t hear the outside sound. There is a small kitchen in the room for simple cooking, and the most important thing is air conditioning."

"Hotel room is very large, the front desk service is very warm, the breakfast is not very rich, but the restaurant is very welcoming and very neat. The hotel is very close to the old town. There is also a discount supermarket. The only thing that is lacking is the soundproofing of the windows on the street or the tram. And the sports car can be heard through the room"

"I really enjoyed my stay here. The service is excellent. It is close to the main train station, about 20 minutes walk to the Old Town, there are quite a number of buses make a stop near the hotel including Tram no. 1 that goes by the Old Town. The bed is very comfortable as well as the bedding and pillows. The room feels a bit dark with the paint scheme but that’s just my own opinion. The breakfast buffet is quite good with a lot of fresh fruits and vegetables among other items. Highly recommended."

"Was only here for a night as early morning flight. Was in a good location, close to public transport. Checked in around 9pm and receptionist was tending to other guests so had to wait around. Room is very standard but enough for what I needed it for. Fairly clean. AC system was loud but at least it had it in to keep the room cool. Overall, a reasonable option hotel which is fairly central and about 10-15 minutes taxi away from the airport."

"Very good hotel"