Name: Naeba Prince Hotel
Address: Yuzawa, Japan
Rating: 8.5

Japan

Karuizawa

Tsumagoi

Yuzawa

Tokyo

United States

Honolulu

Chiayi City

The location is convenient, with a shuttle bus service between the hotel and Prince Outlet shopping mall and the train station. There's a bit of a distance between the East and West wings of the hotel; the East wing is closer to the children's play area. The jungle adventure is suitable for both kids and adults.

The breakfast was quite average, possibly because there were too many guests. You need to call a day in advance to reserve the number of people and time for breakfast the next day. During our stay, we could only choose between 6:30 AM or 9:30 AM. The 'please clean my room' sign was very confusing; instead of simply stating 'yes' or 'no', it had a lengthy message that was open to misinterpretation.

I specifically booked this hotel for a golf trip. It's about a 10-minute walk from JR Karuizawa Station, and they offer free, on-demand shuttle service. Right outside the hotel (a 5-minute walk) is the Prince Outlet, and you can access the ski lifts directly, making it a one-stop shop for shopping, skiing, and more. 

The hotel's forest hot spring (separate for men and women) features floor-to-ceiling windows with views of the snow or lush trees, offering a truly therapeutic experience. The property includes a main building and forest cabins, all surrounded by trees, ensuring a quiet and peaceful stay. 

The rooms are comfortable and spacious. The cabins come with a private garden and an outdoor hot spring, definitely worth staying in.

I've been to Karuizawa several times, and each time I've stayed at a different hotel. The only advantage of Prince Hotel is its dedicated lobby at the station, where you can hand over your luggage directly to the staff to be delivered to your room, allowing you to head straight to the outlets for shopping. Similarly, when checking out, your luggage can be sent directly to the station, which is very convenient. However, the drawbacks are also obvious: the hotel facilities are quite old. There were cobwebs in the room and a strange odor, which is quite unusual for hotels in Japan. My daughter sneezed all night, and we coughed all night. Most importantly, the design is extremely impractical. Typically, after shopping and dining at the outlets, we'd return to the hotel around 7-8 PM. To use the hot springs, you need to take a shuttle bus to the West and Main buildings, and the last shuttle back is just after 9 PM, leaving absolutely no extra time to enjoy the onsen. If you do go to the hot springs, you also need to wear your own clothes, as the hotel doesn't provide yukata or slippers for the trip. The next day, we rented the hotel's free bicycles to explore the area, only to discover upon returning that the hotel also offers electric-assist bikes. It's unclear why this alternative option wasn't mentioned to us.

Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.

We booked a small cabin for 8 people, and the hotel includes 3 time meals in the lobby. In the morning it is breakfast, and other times are snacks and tea. You cannot drive your own car inside the hotel. There is a hotel car pick-up and drop-off service. All hotel areas and Ole are available. It is very close to the Wangzi Ski Resort. Walk for 5 minutes. Ole can also walk over, just a few minutes. It is very big and there are many restaurants inside. But there is a limit to what can be packaged.

I thoroughly enjoyed my favorite sulfurous hot spring!

I've loved this hot spring since I was a child, for 40 years now. The building is old, but I'm grateful that I can still visit the same hot spring in the same place!

We have been travelling through asia for two months, and this might have been the best hotel of the entire holiday. The location is spectecular, nezt to a river and between all the volcano plumes, the staff is friendly and are very detailed about how everything works. But the onsens are the best. First of all, they are open 24/7, so you can go there whenever you want. But there are a lot of them, with different temperstures, and its directly next to the river, so the background sound of the flowing river makes it even more relaxing. There is also a seperated onsen in another part of the hotel, which has an inside and outside part. This hotel is a truly amazing hotel.

Our room had a mountain view, and it was nice and open with a wide view of the sky.
The room was spacious and there was a sofa, and there was plenty of room to spread out our carrier.
Best of all, there was no step to get to the unit bath! I think this is rare and really appreciated.
The water pressure in the shower in the private room was good and we could switch it on, which was great.
As we were on top of the mountain, the path to get there was rough and there were monkeys around, so we hurried to get there before the sun went down, and we weren't able to buy dinner in town, so we had to eat cup ramen. It would have been nice if the convenience store, which is open until 9pm, had a few more options for late-night snacks.

The ski-in/ski-out access to the hotel was incredibly convenient, making it a one-stop shop for dining, entertainment, and relaxation. Although the room was small, it was well-equipped, and the view from the window was quite lovely. My only issue was the incredibly loud noise from some equipment that started around 6 AM each morning, waking me up three days in a row. Additionally, the hotel's dining options were all pretty mediocre and not great value for money.

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