Name: Sheraton Xi'an South
Address: Xi'an, China
Rating: 9.6

China

Shanghai

Türkiye

Istanbul

Xi'an

United States

New York

Guangzhou

Hangzhou

Overall, my experience was fantastic! The environment was clean and tidy, and Louis provided warm and attentive service, paying great attention to every detail. From the moment I walked in until I left, everything was comfortable and pleasant. It offers excellent value for money and is perfect whether you're traveling solo or with family and friends. The location is easy to find, and transportation is convenient. I'll definitely be back, and I wholeheartedly recommend it to everyone – it's truly worth trying!

⭐⭐⭐⭐⭐ An experience that exceeded my expectations!

Location and Transportation
The hotel's location is excellent, with convenient transportation nearby. It's just a few minutes' walk from the subway station/commercial area, making it easy to get around and shop.

Room Facilities
The room was clean and tidy, with a well-designed layout. The bedding was comfortable and soft, ensuring a good night's sleep. The bathroom had a separate wet and dry area, and the toiletries were of good quality. The air conditioning, Wi-Fi, TV, and other facilities worked perfectly, and the hot water was quick and consistent.

Service Quality
The front desk staff were enthusiastic and professional, making check-in efficient and quick. Housekeeping responded promptly, and the cleaning staff were meticulous. Whenever an issue arose, the staff patiently resolved it, making guests feel well taken care of.

Dining Experience
The breakfast offered a rich variety, combining both Chinese and Western options. The ingredients were fresh, and the food was delicious. The restaurant environment was bright and comfortable, and the servers were proactive and attentive.

Value for Money
Overall, this hotel offers excellent value for money, suitable for both business trips and leisure travel. I will definitely choose to stay here again the next time I visit this city and will recommend it to my friends!

My child had an exam nearby, and since our home is quite far from the school, we've stayed at the Sheraton for two consecutive years. They gave us a high-floor room, which was lovely – quiet, clean, and very conducive for a student to study. The breakfast also offered a good variety! Highly recommend it to anyone with similar needs.

The Sheraton Shanghai Jiading offers a fantastic experience! The lobby is grand, and the river view provides a pleasant and quiet environment. The guest rooms are spacious with a well-designed layout, and the walk-in closet plus large bathtub are very practical. Smart controls add convenience, and the bedding is just right, ensuring a great night's sleep. 

Service was excellent throughout: the front desk staff were enthusiastic and professional, proactively introducing the facilities; housekeeping was meticulous and promptly replenished supplies (though the restaurant selection was a bit limited). The heated pool on the 5th floor has clean water, and the gym is well-equipped. The location is convenient, close to the metro, and there are parks nearby, making it suitable for both business and leisure. Highly recommended!

This trip to Chongming, I stayed at the Sheraton Chongming, and it was a great experience! The hotel lobby is really large and spacious. Check-in was super quick, and the front desk service was excellent – Vivi was particularly helpful and friendly. Then it was off to my room with the key card.

The room's air conditioning was already set to a very comfortable warm temperature, and the lighting was just right. I walked around the room, and it felt very spacious. The shower and toilet were separated from the wet area, and while close to the bed, there was a sliding door for privacy, which was both convenient and effective. Besides the shower, there was also a large bathtub, which was a nice bonus.

The vanity was also quite large with a big mirror. Although the lighting couldn't be adjusted to be super bright, the large mirror made it easy to see clearly when putting on makeup. 

By the bed, there were reading lights and a desk lamp, along with power outlets and USB ports conveniently close, so reading or using my phone was no problem. There was even a row of outlets right next to the desk chair, making it very easy to plug in a laptop or phone, even with a short cable.

Overall, it was a very good stay. While there aren't many amenities nearby, having a car made it very convenient. Plus, the hotel itself is very expansive with lots of greenery. Walking around the hotel grounds, the air quality was absolutely fantastic.

The hotel's facilities and environment perfectly match five-star standards, leaving absolutely nothing to fault. What truly deserves special commendation here is the service. From the managers to the front desk, and from the service staff to the engineering technicians, everyone is clearly exceptionally well-trained. Both their attitudes and problem-solving abilities are top-tier among all the five-star hotels I've stayed in, making our experience during the stay incredibly pleasant. I highly recommend this hotel to anyone looking for a truly comfortable and hassle-free stay!

The location is fantastic, with Lujiazui's bustling attractions right at your fingertips. The apartment-style rooms are spacious and comfortable, and the kitchen is fully equipped, making it feel just like home. The service is meticulous, and the cleanliness is impeccable. The pool and gym are top-notch, perfect for both business and leisure. Whether you're staying long-term or just for a short break, it's an excellent choice – highly recommended!

1st off the entrance way to the hotel look shabby and poor and like an old industerial state
2nd on arrival the hotel yard is nice but despite several valle looking guy who  help you with you rluggage and opening doors and greetin, none of them are used to a valle your car to the basement parking, which is a shame for a 5 star hotel. Managemnet need to set up a free valle and kick ass
Reception area nad desk are good and pleasent
The steam room is dangerous and I Burnt my legg  as it  squirts hot air from under the seat and burns U, need to shield this
excelllent view & all -:)

Our stay here was absolutely fantastic! The location is super convenient. Our room was spotless, and the bedding was so soft and comfortable, guaranteeing a great night's sleep. The staff were all really enthusiastic and welcoming. I definitely have to give this hotel a five-star rating!

As soon as I walked into the lobby, I was drawn in by the cozy decor and the lovely scent. The room facilities are very new; we had a smart toilet, high-speed Wi-Fi, and a projector – everything you could ask for, making the experience truly amazing. The breakfast spread was extensive, offering both Chinese and Western options, and all the ingredients were fresh and delicious. The cleaning lady did an incredibly thorough job every day, even getting into all the corners. And the service was outstanding; any request we had was handled promptly. I highly recommend this hotel!

The room was clean and comfortable, and the overall atmosphere was calm and welcoming. The amenities were good, and everything we needed was available.

I've stayed at this hotel three times already and will continue to do so (whenever I have a layover and need to spend the night in Istanbul between flights). The hotel is quite far from the main attractions (city center), but the metro line is convenient (direct to Taksim, and you can also get to the area near the Grand Bazaar, from where a tram will take you right into the heart of everything). The metro entrance is right nearby, less than a minute's walk. The bed is comfortable, all necessary amenities are available, and the breakfasts are plentiful with something for everyone. In September '25, guests were offered loofahs and toothbrushes, but these were no longer available in February '26. It's a shame, the loofahs were excellent. Upon check-in, they ask for a deposit: either a €100 hold on your card or cash. If you pay the deposit in euros or dollars in cash, they will return it upon check-out, but only in Turkish Lira.

Love Atasehir area. Nice, clean, organized and safe. 
The grand Sheraton staff are friendly, warm and helpful. The house keepers are extremely helpful for keeping the rooms clean and comfortable.

The hotel service was good, and they arranged a suitable room based on our needs. Although the room facilities were a bit old, they were well-maintained with no obvious scratches, wear, or tear. The dim lighting was acceptable and didn't affect our stay. The pool was small but the water temperature was great and it wasn't crowded, making it perfect for kids. The hotel is right next to Line 2, so transportation was convenient, and it was easy to get a taxi. There's a shopping mall diagonally opposite the hotel, which was very convenient for dining and shopping. Overall, it offers excellent value for money, and I highly recommend staying here!

The guy who checked me in was really enthusiastic. I arrived just as a tour group was checking in, but the front desk staff member proactively helped me first. He also gave me two coffee vouchers. The room was quite spacious and very quiet. I had a great stay. The only downside was that breakfast was too crowded, and I couldn't get a seat.

Our stay was exceptional from start to finish. The hotel generously offered a complimentary suite upgrade, which was a wonderful surprise. The room itself was incredibly spacious and well-designed, with modern bathroom fixtures and excellent water pressure. Given that the hotel is relatively new, all the facilities felt pristine. The Executive Lounge was a highlight – the food was exquisite, the ambiance elegant and peaceful, and it was never overly crowded. The staff there were attentive and warm. Breakfast offered a wide variety of dishes, including some delicious local specialties from Yan'an. We also enjoyed the standard 25-meter infinity pool on the top floor, which had crystal clear water. Overall, both the hardware and service quality are among the best I've experienced at a Sheraton, truly setting a benchmark for the brand. Other properties could certainly learn a lot from this one.

Sheraton Xi'an High-tech Zone Stay Review

My stay here was very satisfying; the overall quality is excellent, making it a top choice for business travelers. The hotel environment is elegant and quiet, with modern and grand decor. The room was spacious, bright, and impeccably clean. The bedding was soft and comfortable, the bathroom had a wet/dry separation, and all facilities were complete and well-maintained, ensuring a very pleasant stay.

The front desk service was warm and professional; check-in and check-out were efficient. They even thoughtfully provided complimentary welcome fruit, showing great attention to detail. Breakfast offered a wide variety of Chinese and Western dishes, and the taste was good. The heated swimming pool had clear water, and the gym was well-equipped, adding significant value to the leisure facilities.

The only minor drawback is the slightly remote location. There's no direct subway station nearby, so you need to take the Gaoxin monorail to transfer to the subway, which is a bit inconvenient for those without a car. However, this is a minor issue that doesn't detract from the overall experience. The comprehensive value for money is high, and I would choose to stay here again on my next visit to Xi'an.

Sheraton

Columbus

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