Name: Narada Laoshan, China
Address: Qingdao, China
Rating: 9.2

China

Anji

Beijing

Qingdao

Shanghai

Libo

Chun'an

Staying here with my child was absolutely the right choice! The family room was huge and decorated so warmly, my little one and I just loved it. The kids' tent, dog-shaped stool, and bunk beds were all perfect for my baby. We also received a welcome fruit platter. The hotel even has an indoor playground that my child went wild for and didn't want to leave! The breakfast buffet was delicious, and the hotel service was very thoughtful. We explored a bit around the hotel and even took a swan boat ride with the little one. The hotel is right opposite a scenic area, which unfortunately was closed, but it looked really big and fun, so we'll save that for our next visit!

This was my first time at Laozhuang Mountain Residence, and the overall environment is fantastic – perfect for relaxing and breathing fresh air. The whole vibe is very natural and healing.

The front desk staff, especially a young man, was very enthusiastic and even upgraded our room. The view from our mountain residence directly overlooked the green tea plantations, which was incredibly soothing for my eyes over the past few days. We received welcome fruit and four bottles of mineral water. The minibar isn't free, but I checked the prices and they were all quite reasonable.

The room was spacious, the balcony was large, and the cleanliness was good. The only downside was that the bathroom was a bit dim, making it difficult to do makeup.

Breakfast was just okay; the variety wasn't particularly extensive. However, the freshly cooked noodles with toppings were very delicious. Lunch and dinner weren't great value for money, so it's probably better to drive out to eat.

The highlight was definitely the temple grounds you reach by climbing up from the tea mountains. You can ring the bell, and the scenery at the top is stunning and very photogenic. There's a dedicated path for descending, and the walk itself offers beautiful views. There were also adorable geese and ducks. There's a 'Big Gourd Park' which is great for kids. My daughter even borrowed ancient costumes for photos there.

Furthermore, the butler service was excellent. They constantly checked if we needed anything, and their responses were always prompt. They even gave us some local eggs when we checked out.

I booked a king-sized room for one night. Before making the reservation, I was a bit worried based on some online reviews about whether the hotel would be good value for money. To my surprise, this stay far exceeded my expectations! The room was spacious, and the balcony offered a nice view. The staff provided meticulous and attentive service, being helpful and enthusiastic throughout our stay. They would greet us proactively whenever we met them around the hotel. The breakfast selection was quite varied; I recommend going early to get a table by the peacock garden, where kids can watch the peacocks. You can also access the peacock garden from outside the restaurant for more interaction. The hotel's facilities are quite comprehensive, with a kids' club where children can play, and the staff even recommended some family-friendly activities. Parking within the hotel grounds is convenient and free, so electric car owners don't have to worry as the hotel has charging stations, which is great for self-driving tourists. The hot spring experience was also excellent, and I heard there are more water activities in the summer, making it definitely worth another visit. Overall, the hygiene standards were met. The only minor drawback was that the facilities were a bit dated, but the beautiful scenery more than made up for the living experience. Highly recommended!

Traveling during the off-season, there were hardly any people around. We stayed for two nights, and it was nice that if we didn't have time to use the afternoon tea voucher, we could just get coffee to go. When we visited the hot springs, three pools were open. They were all quite small, and the water temperature was a bit too low; the hottest one showed 39 degrees. You also had to climb up and down stairs for each pool. Since it was 20 degrees Celsius during the day when we went, it was fine, but in colder winter weather, with this water temperature and design, it would be easy to catch a cold. There are no dining options nearby, but the hotel restaurant's food was quite good. Many of the staff were young men – it's the first time I've seen a hotel with more male than female staff! There was also a cute calico cat! They even gave us two bags of bamboo leaf tea when we left. It's perfect for a relaxing, 'lie-flat' style vacation.

Here's a breakdown of my stay:

1.  **Check-in Delay (Minus Point):** Arrived on the first day and couldn't check in because the hotel was fully booked for January 1st. We were told we could check in around 2 PM, with no automatic late check-out offered as compensation.
2.  **Pool Offer (Plus Point):** While waiting, the lobby manager suggested we could go swimming and gave us a card. My luggage was overwhelming, so I didn't go, but I appreciated the gesture.
3.  **Unavailable Kids' Activities (Big Minus Point):** I booked this hotel specifically for the parent-child activities, but once checked in, I found out none of them were available for booking.
4.  **Room Location (Minus Point):** We were assigned a room in Zone 7, which turned out to be quite far from the lobby. The room itself was a slightly modified kids' room, which explains the distance and slightly higher price.
5.  **Luggage Struggle (Plus Point):** I tried to move my luggage myself and struggled with the carpet. A staff member came with a trolley to help me, but I foolishly thought I was almost there and declined. Still, it was nice of them to offer.
6.  **Bed Merging (Plus Point):** A wonderful staff member came to merge the twin beds for us; they worked incredibly hard.
7.  **Dining Service (Plus Point):** The staff managing the queues at the restaurant were really nice, especially at the 'Small Restaurant' area.
8.  **Super Wings Activity (Minus Point, then Plus Point after resolution):** The Super Wings activity was charged separately and wasn't part of any package. I later realized the provided card was confusing. (This was resolved later, so it earned a plus point).
9.  **Robot Delivery Overload (Neutral):** Ordered takeout in the evening, but the delivery robots were overloaded.
10. **Winter Temperatures (Minus Point):** The temperature in the pathway from the pool to the guest rooms, activity areas, and extended breakfast area was not child-friendly in winter, making it easy for kids to catch a cold.
11. **Forgotten Key Card (Big Plus Point):** I forgot my room card, and a staff member ran over to help me. Knowing I had a child with me, his quick action was incredibly touching.
12. **Outdoor Kids' Area (Minus Point):** The outdoor kids' activity area was quite small, and the shaded side received very little sunlight.
13. **Kids' Pool (Minus Point):** The heated children's pool was quite small, with only one available.
14. **Customer Service/Cafeteria (Plus Point):** The overall experience with customer service and the cafeteria was very good; they worked hard.

**Summary:**
This luxury resort, repurposed for parent-child guests, has some significant drawbacks for children, especially regarding the winter temperatures. The most critical issue is that the children's activities are almost impossible to book during holidays. You're left with either paid activities or just observing. The LeDi project was a decent backup to avoid direct conflicts. The dining options were acceptable. The main advantage is that despite some staff having poor attitudes, the team as a whole significantly mitigated many operational issues. The initial shortcomings are related to planning and operations, but the staff's execution and operations often saved the day. I would return, but probably when it's less crowded. Before considering adding childcare services, I think it's more important to address these existing issues, especially staggering activity times and extending dining hours to provide guests with a better-planned experience.

The kids had a great time, and the hotel room was spacious with a well-thought-out layout. The facilities are brand new. A special shout-out to Li Siyu for her warm and attentive service – she was always ready to help. All the staff we encountered were good, but there was one little incident that was quite baffling 😓. One evening, my family and I were enjoying the hot spring on the balcony when I turned around and saw an extra person in our room! Without us calling for any room service, a staff member came into our room with an empty tray, using their own card to enter... and then left again... We're still not sure what happened... it was pretty startling to suddenly see someone walk into the room late at night. Hope they can improve their training.

The villa has three floors, with a small sunken courtyard at the entrance. Each floor has a bedroom, which can also be independent. The room is not big, the surrounding environment is very good, and there are a lot of greenery. Each villa's lane has its own name, Daisy Lane, Iris Lane, Rose Lane, etc. May is a good season, and the flowers corresponding to the lane are just in bloom. There is a large supporting park next to it, with apple orchards, big willow trees, Monet Garden, children's playground, and children's football field, where you can play as you like. Most of the people who come here are families with children or pets. The delivery picking is also very pleasant. Although there are many green tomatoes, it is very rewarding to pick out a bunch of red ones.
I especially want to thank the housekeeper Ma Aimin for his warm reminders before going, responding at any time after arriving, and asking me if I have any needs the next day. It feels very good, thank you very much!
The hotel also has room for improvement, such as it would be better if there were a sofa and multiple tables in the bedroom, and the carpet should be updated!

The hotel's decor is grand and high-end, much like a museum. The rooms are spacious, and it's located near the old town, away from the hustle and bustle. The only downside was that the air conditioning in the room was quite noisy, which affected my sleep. On the positive side, all the hotel staff were incredibly polite, and they even delivered food to our room. Manager Xiao Guo, after asking about my child's height during check-in, kindly arranged a complimentary children's breakfast for us, which made our meal very enjoyable. If you can overlook the minor facility imperfections, I highly recommend staying here.

We were upgraded to a sea view room for free, and there was capsule coffee. The balcony was a sea view, and it was very comfortable to take a nap facing the sea or drink a cup of coffee. The hotel also has a small garden where you can take a walk, and the gym is particularly well received. This is a rare hotel gym with a bench press. The only drawback is that the area is relatively deserted and it is difficult to get a taxi.

Narada Resort & Spa

Columbus

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