Name: AKI Hotel Hong Kong - MGallery Collection
Address: Hong Kong, China
Rating: 9.2

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Overall, we had a very good stay at TOO Hotel. The hotel offers modern facilities, quiet and comfortable rooms, and an outstanding rooftop restaurant with breathtaking views of the Eiffel Tower. Whether for breakfast, dinner, or a drink, the rooftop is definitely one of the highlights. The location is also convenient, with excellent public transport connections.

Unfortunately, our stay was affected by an unexpected water leak from an upper floor, which flooded our bathroom. As a result, several of our personal belongings became wet and were damaged beyond use.

The reception team handled the situation exceptionally well by responding immediately and arranging a new room for us without delay. However, we were disappointed that the hotel management never followed up. There was no personal apology, no inquiry about the damaged belongings, and no offer of compensation or assistance. For a hotel of this standard, we expected a more proactive and customer-focused response.

Despite this unfortunate incident, we still enjoyed our stay and would recommend TOO Hotel for its excellent facilities, peaceful rooms, and exceptional rooftop experience. With stronger management follow-up in situations like this, the guest experience would be truly outstanding.

Such a lovely hotel, great room and room service. Such a comfortable bed, Beautiful bathroom. Friendly bartender and free welcome drink. I loved this quiet hotel. Nearest Metro 10 minutes walk Charonne station, the Luke cafe was sweet and also liked the other one, the Belle something … around the corner from hotel. It’s a very lively area near hospital, many cafe & restaurants.

The location is quite convenient, near Porte Saint-Denis. Accor's service is guaranteed, although there was a misunderstanding when I checked out that I didn't pay in advance.
The breakfast is more continental and the coffee is more old-fashioned.
What impressed me was the old-fashioned elevator.

The surrounding environment of the hotel is beautiful, the park is nearby, and the Paris football museum and club are near. The room is clean and tidy, and the service attitude is very good. It is a good choice for tourism and business trips. It is 20-30 minutes' drive from downtown attractions such as the Arc de Triomphe, which is very convenient.

Highly recommended to stay with this hotel. I absolutely have to give a huge shoutout to Sindee at the front desk! When we arrived Sindee come over to approach us with our check in and told us that we have upgraded to Deluxe Room, pool view, 1 King Bed, Balcony to sea view.  She even gave us a detailed tour of the entire hotel, including our room. We also received Thai Tea and the banana candy as a welcoming stay. Me and my daughter were traveling together and we both adored her; she was so gentle and enthusiastic! When I am trying to book ATV via Klook which I have difficulty to figure out the meeting point she is so helpful to help me contact and speak in Thai with the driver and check for me the correct place for the driver to reach the ATV meeting point. Appreciate her thoughtfulness and helpfulness.

I could feel excellent service mind from every one of them working in the Avista Grande.

Surprise birthday celebration with some decorations and cake for my daughter and the cake is nice both me and my daughter love it. On my gal actual birthday another decoration and birthday cake surprise us again. So thoughtful of them.

All the rooms are clean and spacious. They provide a lovely beach bag while I have no ideal what kind of bag to bring to the beach and island tour. This lovely beach bag allow me to carry it to beach and island tour really make my day. They provide flip-flops as well. 

The pool is great for swimming and it is near Karon Beach. The beach is just across the road.

My stay at **Avista Hideaway Phuket Patong - MGallery** was wonderful, largely thanks to the absolutely stunning views that surround the property. Waking up to such a picturesque landscape truly elevates the entire experience. Another major highlight was the daily breakfast, which offered a fantastic and delicious variety to start the morning right. I did find that the room service was a little bit slow at times, but honestly, it was okay and didn't detract much from the overall enjoyment. It’s a beautiful, luxurious spot that I would highly recommend for a relaxing escape!

Honestly, it wasn't as good as I expected. I've stayed in many boutique, niche hotels like this before, but as soon as you enter, the beach is full of street vendors and tourists driving in, which immediately made it feel mediocre. The reception lobby was also small and not very grand. The shuttle took us very close to the room, as the area isn't big. The so-called 'mountain view' was just looking at a rather unattractive hotel across the way, so there was no real scenery to speak of. The only good thing was the rooftop bar; there was a girl there who provided excellent service. Other than that, there were absolutely no surprises or highlights. When I left, I took a bag that was in the room, and they actually charged me 750 Thai Baht for it! Nothing in the minibar was complimentary, which felt very stingy and completely mismatched with the room rate. When I stayed at Capella, everything was complimentary, including welcome champagne. In short, I absolutely do not recommend this hotel.

The hotel's location is superb, right above Tung Chung MTR station, with Citygate Outlets just downstairs and various shops upstairs and downstairs. The hotel's airport shuttle service has been canceled, but there are many bus options, making it still very convenient to get to the airport. Ngong Ping 360 cable car is within walking distance, so I specifically planned to stay here for a night.

The room layout is neat and tidy, and the bathroom has a separate wet and dry area. The double-glazed windows effectively block out city noise, and the wooden floor is much better than carpet. It would be even better if there were no guests jumping around upstairs.

The only issue with the room was the hairdryer's air intake vent, which was covered with a layer of white, fibrous material. It could be wiped off with tissue, likely mold. Since I was traveling with a child and worried about it affecting him, I didn't dare use it and didn't completely clean it before putting it back in the drawer. Other guests might want to check this before using it.

Also, it might be helpful to include directions to the hotel's elevators. Perhaps due to maintenance, we had to take an escalator to the third floor to a specific elevator to reach the 9th-floor lobby for check-in. Our room was on the 5th floor, requiring us to transfer to another elevator to go down. We walked around for a long time and asked many people before finally finding the lobby.

My flight was at 3 PM, and I didn't want to go to the airport too early, so the front desk kindly extended our check-out by half an hour.

Overall, the experience was good, and I would consider staying here again.

This hotel exceeded my expectations. It's located in the heart of Wan Chai, directly opposite the famous Mrs. Tang's Cafe (Wah Sao Bing Sut), a must-visit for tourists. Being in such a prime Wan Chai location means Causeway Bay Times Square and Wan Chai Promenade are both within walking distance. It was so convenient to pop back to the hotel for a quick rest when I got tired from sightseeing before heading out again. The front desk upgraded me to a sea view room, offering breathtaking panoramic harbor views. I also highly recommend the whisky bar on the 25th floor. After a long day, a nice drink there really helps you unwind and get a good night's sleep. The front desk and all the staff were incredibly friendly and helpful, always assisting with any issues – genuinely warm and hospitable. The only downside is that the hotel doesn't have twin bed rooms. I hope to stay here again on my next trip to Hong Kong.

MGallery

Columbus

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