Name: Mandarin Oriental Jumeira, Dubai
Address: Dubai, United Arab Emirates
Rating: 9.6

China

Hong Kong

Beijing

United Arab Emirates

Dubai

United Kingdom

London

France

Paris

Malaysia

Kuala Lumpur

The power went out while I was having dinner in my room at Mandarin Oriental The Landmark, Hong Kong. This is the first time I've experienced something like this at a hotel. The air in the room wasn't fresh enough, and there was a lingering smell of renovation. On the bright side, the hotel staff were very helpful. Many of them only spoke English, but luckily my everyday English is good enough, so I just took it as free English practice.

I wanted to leave reviews during my stay, but there wasn't an option for that. I rarely write reviews, but after this stay, I felt compelled to. This was my third time in Hong Kong, and my parents' first. The transportation is incredibly convenient, whether you're heading up the mountains, exploring the sea, or just moving around the city. The facilities are high-quality and exceptionally well-maintained; it's hard to believe they're undergoing renovations in June because they seem perfect as is. Of course, I'm still looking forward to seeing the new look! I tried the newly opened breakfast restaurant in Prince's Building once, and it was very elegant. The restaurants, bakery, and bar are all worth trying. One area for improvement could be the consistency of service among different staff members; it would be great if that could be standardized.

I specifically came to the Mandarin Oriental Wangfujing for a little healing getaway and to finally cross it off my bucket list—after all, it's been saved on my wishlist for five years. At this price point, MO really speaks for itself: seamless service procedures and a genuinely warm, effortless hospitality. 

I’d like to give a few specific shout-outs:
At breakfast, I always prefer my Americano piping hot. Instead of lecturing me about how super-hot coffee ruins the flavor, the staff simply delivered it exactly as requested. It would have been even better if the cup had been pre-warmed! Also, to the lovely young lady who took my order (forgive me for not catching your name): you are so approachable and warm, please be more confident in yourself!

I highly recommend booking an evening spa treatment during your stay; heading straight back to your room to sleep afterward is the ultimate recharge for both body and soul. Special thanks to therapist Minnie and spa receptionist Lawerence for their exceptional service. Even though I purchased my spa voucher via their official WeChat mini-program, they treated me with the utmost care and professionalism.

To the front desk team and the duty manager—forgive me once again for forgetting your names—since we interacted the most, I truly appreciated how prompt and thoughtful your responses were. It completely avoided the common issue with domestic ”butler services” where style often trumps substance. A chat group was set up even before my arrival, and whether it was via text, phone, or in person, all my requests and questions, big or small, were handled promptly. Traveling solo, feeling so well cared for and pampered truly touched my heart.

Please pass along my gratitude to all the team members, whether I remembered their names or not. Thank you all for making my National Day holiday truly complete.

The Mandarin Oriental Qianmen, Beijing, is nestled within the historic Qianmen Caocao Hutong district. It has been meticulously restored and transformed from old courtyards, with some courtyards being former residences of historical figures, seamlessly blending the rich heritage of Old Beijing's hutongs with a luxurious accommodation experience. Its location is superb, within walking distance of Qianmen Street and Tiananmen Square. Guests can enjoy the tranquility of a private courtyard amidst the bustling city, and the independent courtyard-style rooms offer excellent privacy.

The hotel provides a dedicated butler team, and their service strikes the perfect balance. During my stay, I was initially dissatisfied with my room type. After providing feedback, the hotel responded very promptly and efficiently arranged a room change for me. As a Trip.com Black Diamond member, I also received an exclusive customized chocolate dessert prepared by the hotel, adding a lovely touch of ceremony.

The dining options are extensive, including a Michelin-standard Cantonese Chinese restaurant, a hutong bar, and courtyard afternoon tea. Guests can also participate in local cultural experiences such as hutong walks and Chinese tea ceremonies. The guest rooms retain the original architectural layout while being fully equipped with high-end modern amenities. Staying here is not just about simple accommodation; it's an immersive experience of the old city's vibrant life, making it highly recommended for those who appreciate history and culture.

Facilities: The facilities are very new, comprehensive, and high-end.
Hygiene: Very clean and tidy.
Environment: Both the environment and hygiene are excellent.
Service: The service attitude is very good, and the staff are all very polite.

The hotel's location is also superb. The metro station, which is Dubai Mall Station, is right downstairs. You can walk from the metro station directly to the mall and the Burj Khalifa. You can also watch the sunset from the 11th floor of the hotel. Plus, our first stay included breakfast and a complimentary dinner.

The hotel is located in a remote area, but it's right by the sea. It has a private beach and several swimming pools, and the environment is very clean. You can order a quarter of a watermelon to eat by the beach or poolside; the watermelon is incredibly sweet. The breakfast was quite good, and the rooftop restaurant has sea views, but the food is a bit salty. The front desk staff were very helpful.

Mandarin Oriental

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