Name: JW Marriott Hotel Marina
Address: Dubai, United Arab Emirates
Rating: 9.3

China

Shanghai

Shenzhen

United Arab Emirates

Dubai

Beijing

South Korea

Seoul

Sanya

Staying at the JW Marriott Marquis Pudong this time was absolutely worth it! The river view room I booked had an amazing view; once the lights of the Huangpu River come on at night, it's just breathtaking. The service was also incredibly attentive; from carrying luggage upon arrival to handing over documents at check-out, every staff member was smiling, and they responded super quickly to any requests! (Serena provided fantastic service!!) The bedding in the room was so soft and plush, I never wanted to get out of bed, and the breakfast selection was so extensive it was hard to choose. I genuinely recommend this place to anyone visiting Shanghai who wants a river view. I'll definitely choose it again next time I'm here!

I chose this hotel for my business trip, and my overall experience was very satisfying! The location is excellent; it's just a few minutes' walk to the subway station, and there are plenty of restaurants and convenience stores nearby, making getting around incredibly convenient.

The hotel's exterior is simple yet grand, and the lobby is decorated warmly and comfortably. The front desk staff were enthusiastic and efficient, making both check-in and check-out quick. My room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a peaceful night's sleep. The bathroom had a separate wet and dry area, ample hot water, and a full set of toiletries, showing great attention to detail.

The breakfast offered a rich variety of options, combining Chinese and Western dishes, with fresh ingredients and good flavors. Additionally, the hotel provides free high-speed Wi-Fi, a gym, and laundry service, making the facilities comprehensive and suitable for both business and leisure needs.

Overall, this is a very high-value-for-money hotel, and I would definitely choose to stay here again on my next visit!

I wasn't going to write this, as the hotel staff were actually quite nice, but their unprofessionalism was just too much.

1) Starting at 11 PM, there was a persistent banging sound in my room. I asked housekeeping to check it out. They spent over half an hour, but the noise didn't stop, and I never got a response. I ended up running around the entire building in my bathrobe to find the source myself. It turned out to be renovations happening in the women's changing room downstairs at that late hour. When I finally found the front desk, they didn't immediately address it and asked me to wait for the manager (it was almost midnight, and I was very lightly dressed). The manager eventually arrived and communicated with the renovation crew, and finally, I could get some sleep. If I had waited for the hotel to resolve it, I probably wouldn't have gotten any rest.

2) As compensation, I negotiated with the hotel to waive the cost of one person's buffet dinner from the previous night (a 300 fee). I thought that was settled. However, when I checked my bill back home, the charge was an *additional* 300, not a deduction of 300.

3) The hotel pool is excellent, but it closes at 9 PM. I chatted with someone at the fitness center, and they said it's because there are fewer people after 9 PM, and they think it's a waste of electricity??? This is a JW Marriott, and it costs 1500 a night!

4) I'm not a Marriott Bonvoy member, so overall, it felt like I paid the most money but received the most basic amenities.

On the positive side, the hardware is generally good, the rooms are spacious, and the pool is very comfortable – these are all commendable aspects. The soft services, however, are simply beyond words.

This stay perfectly showcased the hotel's precise grasp of efficiency and comfort. The staff's service was like a meticulously coordinated symphony, from the efficient check-in to the swift response to requests, every step reflected a forward-thinking management approach. The rooms cleverly integrated modern business needs with deep relaxation features, and the excellent soundproofing ensured that work focus and peaceful sleep remained undisturbed. The mattress provided ample support, and combined with the high-thread-count bedding, significantly enhanced sleep quality. The hotel is strategically located in Chegongmiao, a key business hub of the city, greatly facilitating commuting and travel.

When I checked in, Carey was very enthusiastic and processed my check-in smoothly. She was also very helpful afterward in answering my questions. The overall environment was very satisfactory, and the Ferris wheel was beautiful. There were a few minor issues with the parking, but it's understandable given it was New Year's Eve. Overall, my stay was a great experience, and I would come back again.

An incredibly satisfying 7-day stay! We followed online recommendations and chose Tower B, specifically room 5202, which offered a fantastic view.

While the room facilities were a bit older, this was easily overshadowed by the hotel's impeccable service. From the moment we arrived until we checked out on the last day, their service was top-notch – absolutely flawless. As soon as we pulled up to the hotel entrance, numerous staff members were there to open doors, handle our luggage, and escort us to our room.

Furthermore, the breakfast spread was incredibly rich and diverse, truly offering tastes from all over the world. We stayed for 7 days and never got tired of it.

And the pool, of course, was amazing! Right across from the world's tallest building, the Burj Khalifa, it's perfect for photos.

Even more convenient, there's a shuttle to Dubai Mall every hour, stopping right at the hotel entrance. You can just go upstairs to the Chinese food court, which is super convenient for dining and taking the kids out.

Outside the hotel is Business Bay, which is excellent for an after-dinner stroll. The environment is really pleasant.

We tried two of the hotel's internal restaurants this time, the Thai and the Italian. Both were quite good, no duds there.

All in all, I'm extremely satisfied and would definitely choose this hotel again for my next trip.

I recently stayed for 4 nights at the JW Marriott Marina Hotel, and overall, it was a pleasant experience. The location is excellent for those who want to be close to the beach, making it great for leisure travelers. However, the nearby mall doesn’t offer many shops, which might be disappointing for shopping enthusiasts. I also feel the hotel would benefit from having a restaurant with live entertainment, as seen in other hotels,this hotel is better suited for business trips rather than leisure stays, given its amenities and overall atmosphere.”

JW Marriott

Columbus

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