Name: JW Marriott Hotel Marina
Address: Dubai, United Arab Emirates
Rating: 9.3

China

Shanghai

Shenzhen

United Arab Emirates

Dubai

South Korea

Seoul

Beijing

Sanya

The hotel was spotlessly clean in every area. The view was stunning, especially at night. I was pleasantly surprised by the complimentary fresh fruit delivered to the room—a thoughtful touch I haven’t experienced even in $3000+ hotels in Singapore. The service was exceptional, and the stay was truly memorable!

Returning for a cycling trip along the Binjiang after more than a year, I found the hotel's overall service to be even better and more personalized. They upgraded my room upon check-in to one with a wide-open river view, a sun-drenched sofa bed, and a large bathtub with a full set of amenities visible. The adorable animal sculptures at the entrance to the family floor and in the room itself were a charming touch. The room decor was tasteful and full of thoughtful details. Breakfast was bountiful, and the family activities were well-planned and fun. All the hotel staff were smiling, and my child had an absolute blast.

The hotel's design is ingenious, from the Tai Chi fish sculpture at the entrance to the lobby's atrium display windows, and even the hotel's exterior—all are exquisitely designed and unique. From a bird's-eye view, it feels like the heart of the Shanghai Fish—a truly stunning sight. The hotel's service is also exceptional! From the concierge, front desk receptionist, restaurant staff, lobby manager, to the on-site staff and housekeeping staff, they are patient, attentive, and enthusiastic in their service to every guest, proactively greeting and offering assistance—a truly heartwarming experience. The rooms are generously sized, well-planned, and the overall decor is refined, elegant, and warm. The bathroom fixtures are all designer, and the bedrooms feature spacious beds with premium quality linens. The highlight is the lake view from the small balcony and the stunning scenery outside the floor-to-ceiling windows, like a painting unfolding before your eyes. It's truly breathtaking! A vacation here is truly a joy.

The moment I pushed open the hotel doors, I felt as if I'd stumbled into a warm and dazzling fairytale secret realm. The Christmas atmosphere in the lobby immediately embraced me, instantly dispelling the winter chill.

The most eye-catching feature was undoubtedly the towering Christmas fir tree in the center, adorned with sparkling amber lights and vintage red baubles, its glow swirling as if it housed a myriad of stars. Beside the tree, a chubby snowman, built from pristine white 'snow,' wore a plaid scarf, its obsidian eyes beaming with a smile. Not far away, a small and cozy gingerbread house exuded sweet imagination, its icing lines subtly shimmering under the lights, stirring the most innocent festive longing within me.

But the real surprise was the giant panda dressed as Santa Claus! It wore a classic red Santa hat, its round body clad in a red and white suit, sitting adorably in the 'snow.' Its blue fur, contrasting wonderfully and harmoniously with the Christmas red, was a clever touch that perfectly blended trendy elements with Western festivities. It made everyone chuckle and feel a sense of familiarity; almost every guest stopped here to capture a joyful photo.

Even more unforgettable was the warmth of the people here. The guest service attendant's smile was as warm as the morning sun. He proactively greeted me, meticulously introduced the facilities, and handled the check-in efficiently and smoothly. A warm cup of ginger tea, that unspoken care, instantly gave me the relaxing feeling of coming home after a long journey.

The room was the ultimate haven of my trip. Its design was simple yet elegant, with complete smart facilities. Every detail exuded quality. But what truly amazed me was the tenderness of the bed. The mattress offered just the right support, the duvet was light and fluffy like being enveloped by clouds, and the pillow perfectly contoured my neck. I slept soundly without dreams all night, waking up feeling refreshed and re-energized—a long-lost sensation and undoubtedly the most luxurious gift of this journey.

This stay wasn't just physical rest; it was a visual and spiritual festive celebration. I will definitely return for this unique Christmas memory and that cloud-like peaceful sleep.

The hotel receptionist is helpful, patiently answering our questions and requests. Thanks go to Davis, who explained the detailed arrangements the hotel has prepared for us to celebrate our wedding anniversary.  The guest room's view overlooking Qianhai Bay is magnificent. In-room amenities live up to JW Marriott's branding. However, the room's decor looks aged, and particularly, stains are found on the tiles in the bathroom area. We visited the hotel’s Chinese restaurant for lunch. Maybe it was a Sunday, and the venue was packed with customers. Improvement is necessary for easier table arrangement. We waited for 20 minutes and left for our room. After 15 minutes, we returned and found that our ticket number had past due. Finally, the receptionist found us a table for two as the high customer traffic had subsided at around 1:45 pm. We are a bit disappointed with the dim sum we ordered and realized that it is a consigned restaurant to which JW Marriott has outsourced. Their service and food standards cannot be compared with those of Man Ho Chinese Restaurant. The hotel location is quite accessible, within a 10-minute walk to the Oh Bay waterfront park and shopping complex, which is full of shops and eateries. It has been a very pleasant stay for us. We will recommend the hotel without reservations.

I want to sincerely thank the staff at Jw Marriott Marquis Dubai for their warm hospitality, politeness, and outstanding service. A few staff members who made our stay memorable include Alex at the bell desk, who was very helpful and provided clear directions; James at the front desk, who was courteous and friendly during check-in; Rahim at La Farine, who surprised my mom with a birthday cake and was very attentive throughout our dinner; and Sir Mark and Miss Angelie from Guest Relations, who made my mom’s birthday celebration truly special.

Just stayed here we are from Australia and I have nothing but praise for this amazing Hotel
Everything and I mean everything from the moment we checked in until the moment we checked out was beyond exceptionally amazing 
The local bar on-site is amazing they can't do enough for you
The breakfast and the staff also amazing 
Special thanks upon checking in by Beah had organised a room for us straight away even though we we arrived before check in 
Upon checking out Nora who was very pleasant and a lovely smile upon leaving a good impression 
Another staff member Christinan who allowed us a later check out as our flight was not until later in the evening 
Will definitely be recommending this hotel to.whoever we know that will be visiting Dubai and this will be the only place to stay when we come back.
Many thanks to all the amazing staff at the JW Marriott Marina Hotel Dubai for an unforgettable stay

JW Marriott

Columbus

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