Name: GreenTree Eastern Hotel
Address: Chongqing, China
Rating: 9.2

China

Kashgar City

Beijing

Chongqing

Nanning

Shenzhen

Tianjin

A very comfortable hotel with an excellent location, just a short walk to Xicheng Ancient City. The bedding was clean and comfortable, and the room had a wide window view. The laundry service was very convenient, although initially it didn't dry, they helped dry it later, which was appreciated. Overall, a very satisfying experience.

I booked via Trip.com — It was out of expectations!Close to Kashi Airport, feels like a 5-star stay at a lower price. The hotel is neat and clean with no cigarette smell. I highly recommend this hotel for international travelers, probably you may need translator app if you don't mind.
[Photo]: Spotted a robot delivering takeout while I was working — fun to hear the way she talked!

Service:
Outstanding. Polite and responsive staff. The most satisfying hotel service and best features I experienced while traveling in Xinjiang.

Location:
Free airport shuttle (with booking). Taxi to the city or Old Town costs under CNY 10. It is easy and cheap to move around.
A convenience store and Muslim restaurant with veggie dishes are just steps away.

Environment:
Spacious, quiet, with parking and a small garden.

Amenities:
All that a solo traveler needs.
Automatic heated toilet seat is an extra.
Voice control for the room (Chinese only) was impressive.
 I liked the bathroom layout, with anti-slip tiles idea and a separate basin area.
Free laundry (washer + dryer). 
Cozy lobby bar (working station) with coffee, milk tea, and soy milk provided. I saw a printer free to use too..

Personal downsides:
I can't find the hotel by the name ”Oriental hotel” (translated by trip.com). At the end, i figured out the name should be GreenTree Eastern Hotel
(Kashgar Airport Branch) as in Didi.  
No fridge in the room, I couldn’t store fruits and cold drinks during my 4-night summer stay.

Suggestions:
- Add labels to breakfast dishes to avoid waste
- English signs would be an extra help
- There was once the locals talk loudly at night near the rooms — a reminder sign could help.

The rooms were very clean and they had great views over the city. It’s about 30 minutes on foot from the old town. 
Great service, they allowed us to do a late checkout as our train was in the early evening and the dropped us at the train station for free!

It's a real profit to stay in such a cost-effective hotel at this price. Whether it's the environmental sanitation or the service, I really can't say anything about it. I stayed with my children for 5 days. When I checked in, the front desk asked me if I needed children's slippers. What a surprise. They also enthusiastically upgraded my room for me. The room had good lighting. It’s also convenient to call a taxi downstairs, although I almost always take a taxi. And the time to get to the key attractions is relatively average, and it doesn't take more than 30 minutes by taxi without traffic jams. The laundry room is praised, and the gym next to it is also good. While waiting for the clothes to be washed and dried, it is also a good choice to exercise if you still have the energy. And eating is very convenient. There are many ethnic food restaurants next to it, and the noodle shop opposite is where children especially like to go in the morning. I have recommended it to many friends and will choose this hotel next time I go to Kashgar.

Hotel Review

This stay truly exceeded my expectations! I must give a shout-out to Xiao Re at the front desk; her service was so excellent it made me feel warm and at ease throughout the entire trip!

Upon arriving at the hotel and checking in, Xiao Re was incredibly welcoming and proactive, always smiling and friendly. She processed the check-in efficiently and meticulously, patiently explaining the hotel facilities, directions to the surrounding area, and even clearly outlining breakfast times and floor information – she never skimped on anything. During my stay, I encountered a minor issue, and after contacting the front desk, Xiao Re responded immediately and handled it incredibly quickly, maintaining a consistently gentle and patient attitude. She considered every detail meticulously, making me feel truly valued.

Whether it was asking questions, requesting assistance, or offering thoughtful reminders at check-out, Xiao Re consistently maintained a professional and warm service attitude, proactively and enthusiastically responding to every request, truly putting guests first. Having such attentive front desk staff elevated the entire stay experience, making me feel exceptionally comfortable and at ease.

The hotel environment was clean and tidy, the rooms were spacious and comfortable, fully equipped, and the soundproofing was excellent, allowing me to get a great rest. The location is convenient, making it easy to get around and dine, and the price-performance ratio is excellent. But what impressed me most and deserves my highest praise was the impeccable service from the front desk staff. Professional, attentive, considerate, and warm—every interaction with them was a pleasant experience.

I wholeheartedly recommend this hotel, and I especially want to thank the front desk staff for their excellent service. The hotel is fortunate to have such outstanding employees! I will definitely choose this hotel again next time. Just for the amazing service from the front desk staff, it deserves a perfect score!

I highly recommend the GreenTree Eastern Hotel; it's a solid five-star experience all around. The hotel's location is super convenient for getting around, and the overall decor is tastefully elegant. Housekeeping does an excellent job, no dust bunnies or missed spots, so you can really relax. The room amenities are complete, all the appliances work perfectly, and the bathroom plumbing is great. The bedding is just right – not too soft, not too firm – making for a fantastic night's sleep. The soundproofing is superb; you won't hear any noise from the hallway or traffic. The staff are down-to-earth and polite, and check-in/check-out is a breeze. The hotel facilities are comprehensive, and the public areas are clean and tidy. For its price point, the overall quality really stands out. It's perfect for business trips or extended stays, and I'll definitely choose this hotel again next time.

The front desk staff were incredibly helpful and friendly! 👍 My friend and I stayed for four days and were extremely satisfied. I'll definitely recommend this place to any friends visiting in the future! The hotel breakfast was also excellent, and the staff in the breakfast area were very efficient in clearing tables. 👍 The accommodation itself was very clean and had no strange odors. As someone from the south, I was initially worried that a heated room would be too hot and dry, but the overall temperature was perfectly comfortable – just right, and I didn't wake up feeling overheated or anything. The windows were also sealed very well, so there was no draft or wind noise. The bed was soft but supportive. Overall, I absolutely loved it and found it very suitable. Although it's a bit of a walk from the subway station, it's a straight road and very manageable! Along the way, there are plenty of restaurants for breakfast or snacks, and there's a convenience store right next door, which was incredibly convenient! I'll definitely choose to stay here again next time!

The rooms are spacious, it's a new hotel with modern facilities and a nice environment. The service is also excellent. It has a gym and laundry room.

Facilities: Fully equipped
Cleanliness: Very clean
Environment: Very comfortable
Service: Excellent
Overall, it's a very suitable place to stay.

My stay this time was absolutely perfect! From the moment I checked in, the front desk staff were patient and efficient, making the process quick and easy. Walking into the room was a pleasant surprise; the entire place was spotlessly clean, the bathroom was dry and odor-free, and all the appliances and toiletries were well-stocked. The mattress was just right – not too soft, not too hard – and the soundproofing was excellent, ensuring a peaceful night's sleep without any disturbances.

Facilities: The facilities are very comprehensive. I particularly liked the separate makeup mirror in the bathroom, which is very helpful for people with nearsightedness.
Cleanliness: The room was very clean, tidy, and odorless.
Environment: The room was very quiet.
Service: The front desk staff was very gentle and patient, leaving a very good impression.

This stay exceeded my expectations, a full five-star rating is a must! The hotel lobby is simply elegant with an oriental design touch, which is very pleasant to look at. The front desk staff were friendly and efficient with the check-in process, patiently answering all my questions. The room was spacious and meticulously clean, even the corners were spotless and there were no strange odors. The bed firmness was just right, the pillows were comfortable, the blackout curtains worked perfectly, and the room was well soundproofed, ensuring a great night's sleep. The bathroom had a dry/wet separation, complete toiletries, and stable water pressure. The location is convenient for getting around, with plenty of amenities nearby, making it suitable for both business trips and tourism. Overall, it offers excellent value for money. Highly recommended, I'll definitely stay here again next time!

The facilities and environment were decent, but the service was just okay. I had a comfortable night's sleep, and the breakfast the next morning was delicious. Looking out at the bright sunshine through the floor-to-ceiling windows on a nice day was really pleasant.

I went to Vientiane City for a buffet appointment with my friends in Fuling and booked a temporary hotel to rest. I was very lucky and made the right choice. Whether the hotel is a building is the first thing we consider when choosing a hotel. The selling point of the hotel is that it is a single-family building, so we chose this hotel. We went to the store to pay extra and asked the front desk to upgrade to a room with a larger space. It was worth the extra money. , the scenery of the overpass and light rail outside the window looks good, the room is clean, the decoration is simple, and it looks relatively refreshing. The book is good but I haven’t finished it yet, so I must take it home and continue reading. I took the initiative to pay for it, haha. When I woke up to check out in the morning, the front desk asked me if I wanted milk bread. It really warmed my heart! I will choose this hotel again when I come to Chongqing later! Finally, I would like to say that the beef offal hot pot recommended by the front desk is good.

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