Name: GRAND MERCURE SHANGHAI CENTURY PARK
Address: Shanghai, China
Rating: 9.4

Brazil

Sao Paulo

South Korea

Seoul

China

Shanghai

Indonesia

Central Jakarta

Thailand

Bangkok

United Arab Emirates

Dubai

The hotel has a beautiful environment and considerate service. Dining and travel are convenient downstairs. The slippers in the hotel are great! The only drawback is that there is construction around the hotel and the noise is too loud!!!

Having just arrived in São Paulo, a city in the Southern Hemisphere, I happily checked into my hotel after arriving from the airport. Suddenly, I realized my small carry-on bag, which I usually use to store my belongings, was missing. I'd even left my phone in it when I got out of the car. I was so panicked! Fortunately, I never ask for receipts, but as if by some miracle, I asked the driver for one. I quickly told the lovely receptionist about my bag and handed her the receipt. The receptionist appeared unhurried and leisurely called the taxi company. They told me which car was waiting and would contact the driver. Although over half an hour had passed since I got off the car, I was worried, but surprisingly, I didn't despair. Just two or three minutes later, the front desk phone rang. They told me the driver was on his way to the hotel with my bag, but because of the morning rush hour, there might be a delay. I was stunned. I had never expected the people of São Paulo to be so kind and efficient! I was both surprised and touched! My bag was in the back seat. I bought coffee ☕️ and some food at the popular cafe in the lobby, slowly admiring the beautiful hotel surroundings while patiently waiting for the driver to arrive. After about 20 minutes, the driver arrived at the hotel door, carrying my bag and smiling broadly. He kept thanking me and offered me the money as a token of his gratitude. He was very polite and refused to take it. Without further ado, I shoved it into his pocket. I read an article a long time ago that said Brazilians 🇧🇷 are all like-minded people! This personal experience has truly struck me as spot-on! The hotel front desk service was also excellent; they had a room for me before 11:00 AM. I'm truly grateful to Brazil 🇧🇷 and São Paulo! Thank you to the driver and the hotel front desk staff 👩💼 for making my trip to São Paulo a safe, enjoyable, and complete experience. 💕

Check-in delayed and bad, they didn't find confirmation of Tripp's reservation and I asked for the reservation in the app of Trip apartment adapted to my 83-year-old aunt with comorbidities, I had no request, we had to show the voucher several times, Only after I found the receipt in the application is that they confirmed!

The hotel has an old-money, retro vibe with an elegant and sophisticated atmosphere. The guest rooms are spacious, not cramped, and impeccably clean, with meticulous housekeeping. The luggage storage staff speaks basic Chinese, and the front desk staff patiently uses translation software to communicate, making for a stress-free interaction.

Before booking, I saw that guests had given the hygiene a high rating, so even though the room rate wasn't cheap and the location was far from the city center, I still chose to stay here. However, after checking in, I found that the cleaning was not thorough. I even found hair in an unused towel. Additionally, the staff at the ground floor lobby were quite indifferent. Furthermore, the hotel doesn't provide free toiletries like toothpaste; you either have to bring your own or buy them from a donation box on the ground floor.

I frequently visit Shanghai, and lately, I've been exploring Japanese restaurants and shopping at Jin Hongqiao in the Gubei Tianshan area. So, each time, I try out a different hotel nearby. Honestly, I was a bit worried after reading some reviews, but I decided to experience it myself. My experience was actually great. It's a bit of a walk to the subway, but there's a bus stop right outside that takes you one stop to Loushanguan Road Station on Line 2, or you can just use a shared bike. The room was quite spacious, with a balcony and a washing machine. The front desk even provides laundry detergent, which is super convenient. The main selling point is the price, especially for someone like me who doesn't need breakfast; booking without it makes it even cheaper, which is perfect.

The hotel is clean and hygienic, and there are quite a few foreigners staying here. It's not far from the exhibition center, and the hotel offers a free shuttle service to the exhibition center every day. Next to the hotel are Thumb Plaza and Lianyungang Plaza, making dining and shopping very convenient. The front desk upgraded my room, and I even received a small gift at check-out, which was incredibly thoughtful!

Grand Mercure

Columbus

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