Name: EVEN Hotel CHENGDU PHOENIX MOUNTAIN by IHG
Address: Chengdu, China
Rating: 10

United States

New York

China

Shanghai

Chengdu

Hangzhou

Shenzhen

Zhongshan

My stay at EVEN Hotel Brooklyn was generally comfortable, though there are a few things to note. The hotel is in a very convenient location with many eateries nearby, and several train lines within a short walk, making it easy to travel to any part of New York City. The neighbourhood felt safe overall, despite a shooting incident that took place nearby during our stay.

The room itself was not super clean, and it contained several exercise equipment items, which may not suit everyone. While the concept is unique, it made the room feel a bit cluttered.

That said, the hotel’s surroundings and accessibility remain its strongest points. It is a practical option if you value convenience and easy access to transport and food choices.

Excellent location! The UN, Times Square, and Empire State Building are all within easy walking distance. For Manhattan, the room size was quite generous, easily accommodating two large suitcases. The dining area is compact but impeccably clean and well-maintained. Breakfast selection is limited, but everything is beautifully prepared and delicious. They also have an outdoor terrace with comfortable sofas, perfect for enjoying the warm Manhattan sun. There's a car rental agency directly across the street, which also doubles as a Zuzuche pick-up point – a massive convenience!

Friendly reception and bartender , comfortable room,good location.

I chose this hotel because of its high reviews, but in reality, there was construction work going on next to the highway, so it was very noisy day and night. This price is in line with the location in New York. The staff were very friendly and considerate. However, I was a bit skeptical about the fact that it took four weeks to process the refund of my $200 deposit, which I wasn't informed of in advance.

This hotel definitely deserves a five-star review! The ambiance is elegant and peaceful, and the laundry room and gym facilities are fully equipped and sparkling clean. The room gets great natural light, the bedding is incredibly comfortable, and the toiletries are top-notch. I especially loved the aromatherapy lamp by the bed, which was a unique touch. Mina provided exceptional service – she was so warm and attentive throughout my stay. The breakfast offers a great mix of Western and Chinese options, and the made-to-order station was a huge plus. The location is also convenient, being close to the subway station, which made getting around super easy. It's perfect for both business trips and leisure travel. Highly recommended!

This hotel is the top choice for events at the exhibition center. The location is excellent, and as a new hotel, it's very clean. Seven at the front desk provided fantastic service; I bothered her many times, and I apologize for that. The breakfast is not just a perfunctory offering; it's definitely worth eating, and the pastry chef is very skilled. I'll stay here again next time.

On the downside, the sliding bathroom door is outside the sink area, which is a bit awkward. The side facing the elevated highway gets a lot of sun and is a bit noisy. With the windows closed, it's only marginally acceptable. The hot/cold air conditioning switch is very inflexible. The two beds in the twin room are a bit too close together, likely to make space for yoga (which feels pointless), resulting in very little bedside table space, making it hard to place things.

Very pleased with my stay in this hotel. Requested early check-in if it was available, and the staff were able to check me in at around 11am, and even upgraded to a bigger room. The room was very spacious and clean, with good lighting. The toiletries (shampoo, body soap etc) were amazing, I really loved the scent, it was very relaxing. I extended my stay by one night, and the staff were also very kind to let me stay in the same room. I stayed here to attend a concert at Mercedes-Benz Arena, and it was an easy 10-15 minutes walk to the venue. The China Art Museum metro Station was also very accessible which makes it easy to go to other parts of the city. I tried the breakfast buffet on one of the mornings, it was affordable (88yuan) and had a variety of local and western breakfast foods.

I specifically came to experience this hotel, having heard it was sports-themed. The design is impressive yet minimalist. The room even comes equipped with amenities like a yoga ball, yoga mat, and a spiky massage roller. The TV offers on-demand workout videos. The gym next to the lobby is also very well-equipped. The dryer instructions in the laundry room were in English. Overall, it feels exceptionally high-end and sophisticated. I'll definitely be back.

Opened in 2025, under the InterContinental Hotels Group, and seeing all 5-star reviews, I decided to check it out.

1. The front desk service was quite good. Arriving at 1:20 AM, I received an upgrade and complimentary breakfast. They asked if I was a member and told me to leave my phone number and email address so they could check my records – very thoughtful. However, there was no response regarding check-out.

2. I was woken up by loud construction noise upstairs around 8 AM. I called the front desk three times, and on the third call, they finally agreed to move me to a room on the 19th floor. Thank you! At 9:21 AM, I was in my new room when the receptionist knocked, thought no one was home, and came in. I was still standing at the door when she said she thought the room was empty.

3. The front desk gave me a small gift upon check-out, which I appreciated. However, a plush toy and a plastic cup really felt like this was the standard for service at InterContinental Hotels Group.

Yiheng Hotel service is warm and professional, the front desk is efficient and intimate, and the room response is timely. The hygiene is impeccable, the room is spotless, the bedding is clean and comfortable, the bathroom is clean and there is no dead corner, the overall experience is excellent, highly recommended, five-star praise!

EVEN HOTELS

Columbus

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