Beach Hotels in Broward County

The location is great, the front entrance can lead to the water taxi and river, whereas other side entrance is the shopping area where the patrons can go shopping and a great variety of cafe and restaurant, though the supermarket is about 10-15 minutes walking distance. The lift is too small which only two people with luggage.

The room was quite nice - sparkling clean! This is definitely the most important element for me, but this place didn't disappoint regarding cleanliness. One thing I found disappointing was that, while this is a solid place to have a family vacation, there isn't really a more quiet place to get some work done besides the desk in the guest room. The business center is right in the middle of the front lobby, which can sometimes get super loud. A quieter workspace area that is tucked away would be nice. One frustrating thing was the amount of gratuity tacked on to everything. We went to the Bar & Grill for some snacks and a beer one day, and despite only getting our order taken at the bar and one other person bringing out our food and drinks once, maybe twice, the resort has the audacity to add on an 18% service fee on top of the price automatically. I understand that inflation and cost of living are a problem, but it shouldn't give hotel chains like Hilton to pass on the responsibility of paying their employees to their customers. They should actually pay their people a fair wage. $40/day+tax for mandatory valet parking was also completely unnecessary. That being said, experience-wise, it's still a good place and seemed to be one of the lower-priced resorts in the area, but I hate how hotel chains tend to find ways to gouge just a little bit more money out of people around every corner.

The hotel is clean enough and we received a nice welcome on arrival. However the room service was ‘hit and miss’ with non replacement of creamer and tea bags and a rather confusing charge of $7 for water left in the room which was placed on top of a notice urging us to hydrate drink more with the blessing of the hotel! The charge was retracted on challenge which was nice. The breakfast arrangement is absolutely carnage with at least a 20 min wait to be seated followed by a 60 min wait to receive your food. The hotel does not prioritise its guests so you are at constant challenge of ‘walk-in’ guests taking precedent to be served. We found this unacceptable. We did challenge the excessive wait time but to be told the kitchen was totally backed up and we were not the only ones! Pool terrace was nice and a welcoming space and staff did their best but appear to be chronically understaffed which lets the hotel down badly. We would not stay again u less this was resolved.

Great, the bed was super comfortable! 100% recommended! Very close to Palm Beach

Hotel is beautiful, amenities are great and had so much fun. Service is top notch especially the bartenders at Playa Bar - Marcella was so nice

The location was great because it was right off the beach but it wasn’t as great the experience. First they have hidden charges they don’t tell you online when you are booking the hotel, you only find out about the charge right when you finish paying (like the hotel $40 fee) and when you are checking in they charge $48 for mandatory valet service if the $42 self parking is full. Additionally, we thought we were going to say in the big building as shown in the picture but no they made up stay in a smaller building across the parking lot. The rooms do not look like they do in the pictures, they are a lot smaller and not that nice. Overall I didn’t enjoy the hotel at all but now I know for next time

First they gave me the wrong room and then they gave me one for the disabled because there was no more room with a king-size bed as I had rented it, in the end I never had the room I had reserved, but in general we had a good stay.

I stayed at this hotel 2/19-2/23 and was in 4 different rooms in 4 nights. The first room smelled like smoke even though it was non-smoking. We were switched right away. The second room windows had phallic symbols drawn all over them, there were no shelves or towel bars in the bathroom and a permanent shower door that only covered half the shower so water went all over the floor. We had disturbances in the hallway at approx 1:30a both nights and no one is at front desk from 11p - 7a to handle the situation, they expect you to call the police. The third room was small (we didn't care) with balcony and ocean view. No hair dryer, which we requested and never received. However, french doors that connected to the room next door. They had a lock but didn't shut all the way and had a huge gap.(pics attached) This is a huge issue for many reasons. Safety - as the occupants pulled on the doors at 10:30p and could have pulled hard and pulled them open. Disturbing - they were so loud and with the gap, we might as well have been in the same room because we could hear their entire conversation. They were loud from 10:30p - 11:30p and then again from 1:15a - 3a. This room is clearly an extension of the suite and no one should be allowed to stay in there that doesn't know the people staying in the suite, let alone charge them for it. Finally the fourth room - had ocean view and balcony but the shower handle came off when I turned it on, again no shelves or towel bars, the half shower door and we were woken up at 12:30a but what we think was power-washing going on in the kitchen outside because the generator was so loud. The front desk receptionists tried to be as helpful as they could in switching our rooms. One of them did reimburse us our resort fees of $60 (which turned out they only did half). But it took time out of our vacation each day to talk with them and come in from the beach to pack, switch rooms and unpack our things. 2 of the 3 floor hallways we were in smelled like marihuana every time we got off the elevator. The Tiki Bar food and drinks are good although they are slow. The staff was vocal on 3 different occasions to us about them being short staffed. I sent 3 emails to the general manager Mike Lang and left several messages with the front desk. He finally called to tell me he had passed on my email to someone named Sarah to reach out (his boss). He explained he was sorry for our issues and understood where we were coming from but that he couldn't do anything except offer a free night. Considering the trouble we went through, the fact that I don't know when my friend and I could come back and one night is not enough, I said we would prefer reimbursement. He did reimburse us the other half of the resort fees ($30). I asked him for Sarah's contact information and he wouldn't give it out and told me she would be in touch. I have sent 2 follow up emails to him that I haven't heard from her and have got nothing. This is not how anyone expects to spend their vacation. Time consuming and frustrating to say the very least. It is even more aggravating that they are not responding to try to make it right. I've reported this hotel to the BBB and am awaiting a response.

The hotel is in a great location across the street with a ocean view! It is an older hotel but the staff was very friendly and helpful with us checking in. I would stay there again.

The hotel is good for the amount we are paying. We definitely would come again. Convenient to the beach