Beach Hotels in Jeddah

The location is excellent. The Red Sea is just a few dozen meters away. The next street is the shopping mall and restaurant. The front desk spoke English throughout the whole process. The receptionist was very enthusiastic. I arrived in the early morning and was checked in early. I was touched...

Maintenance problems are constantly, all the wings have a problem with the door hinges, the finching is not suitable, for example, the magic lens needs a length of 200 cm at least, the mirror of the sink is very high so that the frame is in the middle of the face,

Unfortunately, Joudyan Red Sea Mall was quite disappointing and, in my opinion, very overrated. The prices are far too high compared to the level of service and overall experience provided. The service was not up to the standard you would expect from a hotel in this price range, and the stay simply did not feel worth the amount paid. For the price, I expected much better service, attention to guests, and an overall higher standard. There are definitely better options in Jeddah that offer much better value for money. However, I would like to specifically mention an employee named Shaheek, who was exceptionally kind, cooperative, and helpful. He genuinely made an effort to assist us and was one of the positive aspects of our experience. Unfortunately, despite his excellent service, the overall hotel experience did not meet my expectations, and I personally would not choose to stay here again.

第一次住一家酒店感覺是買了個牌子，希爾頓旗下的華爾道夫，説實話明明是共享資源希爾頓那邊價格更便宜，當然理解品牌定位可能就是高一級。但是服務並沒有跟上啊，入住基本就見到了三位工作人員，沒有人幫忙拉行李，入住也就一個懶洋洋的前台，還有一個很不得了的非洲門僮，因為去游泳SpA層需要他的卡，他還會拿着權限質疑一下客人。總體來説無服務可言，也有可能是這個就是超奢高冷定位。第一次遇見2000➕不含早餐的酒店，要吃早餐還得去希爾頓那邊。整體感覺住了個寂寞，如果一定追求地理位置那旁邊希爾頓便宜一半也能享受，關鍵人樓下就有buffet。為華而不實買一次單

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

Best of the best

Sehr nette Personal und die Lage ist top, in der Nähe viele Sehenswürdigkeiten.

I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel