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9.8/10
Outstanding
SSuofeiyaniThe hotel is located right next to the train station 🚉. After breakfast and collecting our luggage 🧳, we could walk right into the train station square in less than five minutes.
Cleanliness: Why was the water from our room's kettle so cloudy? I don't understand. I hope the hotel will check the kettle in our room.
The shower gel 🧴 in the room smelled amazing, a classic European scent, I loved it!
Service: Pretty good. When we checked in at night, they told us there was a bar on the sixth floor where we could get something to eat, but we just went to sleep and didn't go.
The breakfast was really great, with a wide variety of options. The staff 💁♀️ proactively asked if we wanted coffee or tea 🫖.
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
EEl YStayed 2 nights here, and it was nice of them to upgrade me to a bigger room. About 30mins walk to Museum of Cinema / Egyptian Museum. It's great if one likes walking.
GGuest UserVery nice staff, clean, nothing to complain about, and a great location.
Unfortunately, all this is spoiled by the lack of soundproofing, both between rooms and outside noise. A tram passes nearby, making you feel like you're on the sidewalk. I was in room 234; the parquet floor is extremely noisy, so be careful.
Despite the €25 a night garage, take it as a guide, or you might get a nice surprise when you wake up, like me, with a broken window. Nothing was stolen; I think it was just a fan of French license plates.
Personally, I won't be going back.
LLocas99Functional and well-managed facility!
The city center is easily accessible by train, which runs from Rabaudengo-Fossata to Turin Porta Susa in 2 minutes. Excellent value for money.
MManuHotel was great!
The staff was very kind and nice. Our room was big and spacious, very clean, and everything worked perfectly.
The breakfast was good and the place had an overall nice vibe.
It’s not very close to the city center, and there are some curious locations around it. A lot of restaurants and bars in the area, also some supermarkets.
I would recommend this place if you are young and energetic and if you don’t mind the 20 minute walk to the city center.
But over all it was a very pleasant experience and a great place for the value!
GGuest UserThe hotel was nice and super clean, well situated, close to transport.
The only problem is that they put the heat up really high. Looks like it’s a common heater for all rooms. We had about 40°C in our room and the bathroom.
We asked to the front desk clerk if they could turn it off. They said they would but they didn’t. He had to sleep half naked and with both windows open because it was extremely hot inside the room. At the end of March I think it’s a little too much.
KKGB77Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
WWutLeeValue-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
AAnonymous UserGood location, close to the city center.Staff was friendly and helpful.
Just a bit noisy during the night due to the tram line passing in front of it.
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