4-Star Hotels in Tennessee, United States

Hotel was fine. Bed was not very comfortable and pillows were pretty soft with very little firmness. Room had a full kitchen with fridge. Unfortunately, the dumpsters that were located just behind the building were emptied around 2:30am Thursday morning and were incredibly loud. I was on the 5th floor and it woke me up and felt like it lasted for 30 minutes as the trash truck picked up, emptied, and slammed them back on the ground (probably 5 dumpsters). I wouldn’t recommend staying here just for that reason. Trash can in the kitchen had trash in it when I checked in so I question overall cleanliness. Also was not a fan of the pin pad to enter the room (and building after hours). About 2 blocks from Broadway so a very walkable distance.

So our beloved friends were looking to celebrate their engagement with us; someplace amazing. Doing so in a safe way during the current pandemic proved challenging. Luckily I had met MJ, the general manager of the pool club at the Virgin Hotel, who offered her amazing private outdoor patio to host the occasion. The drinks were refreshing, the food delicious, and the view was captivating- the best I've seen of downtown Nashville. Looking from the iconic Batman Building to the Parthenon was a sweeping, breathtaking view. Before long the bride-to-be was dancing to the music, saying ”I am so, so happy”. We were shown incredible service from the time we dropped off our cars with the valet staff, and our server Conner was attentive and friendly, seamlessly becoming an important part of our evening. Thank you MJ, Conner, valet staff, and anyone else at Virgin Hotels who helped make this special night perfect.

This hotel had everything. It was in a great location, the people were friendly, had a nice bar and restaurant in the lobby and the room was perfect. Definitely a good choice if you’re staying in this area.

We really enjoyed the retro look of the motel! The lobby and restaurant are amazing! Our room was very comfortable and I loved the bathroom and shower. We had our breakfast in the restaurant there and our server, Michele, was awesome. She was so very friendly and accommodating! We enjoyed our breakfast, which was so much better than the continental breakfasts you get at other hotels! We checked out the pool and surrounding pool deck. It was really cool! Loved the look. We hope to go back for a longer visit sometime.

Very clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..

Wow Wow Wow what a hotel - Service was excellent - The Room was extra clean and stocked with towels - The staff were extra special - Duan , Melchia, Maya and Julio helped with our luggage - Nice young man, What a room - Amazing and the hole expierence and ambiance of the Hotels is really special - Defiantly recommend this one

This place is great!! Prime location very close to Broadway. Elijah was absolutely fantastic! Super friendly as soon as we walked in the door and went above and beyond to make sure our stay was great. Will definitely be coming back!

Having stayed here before, I had a little bit of an idea of what to expect. But it had been a while, so there were a few things that caught me off guard. There is only one negative that I can think of, and it's not a huge one, but I think it's necessary to point out.... 📱📱There were zero USB plug-ins in the room. There were a couple of different standard plug-ins that if you had the charging head for your cables, you would be okay. But between two people we had one charging head so it caught us a little off guard. It wouldn't take much to swap out an outlet in the living area. 🛏️The bed was comfortable. The pillows were comfortable and used the down alternative which was nice. As somebody who constantly has to check if hotels are offering down pillows and bedding, it's nice when I find that it's not there. 🚗 If you are planning to self park, do not drive up to the front of the hotel. That area is utilized strictly for valet parking. Go ahead and go to the underground garage near the corner of 4th and Demonbreun. You can access the hotel from that parking garage. 🚽 ☎ I meant to get a picture but the standard of luxury in the 80s still exists with a phone next to the toilet. Ahhh, simpler times. 😂️

Read Hotel is a beautiful historic hotel. The lobby is classic and our Manor room was well appointed. We encountered two problems though. The front desk clerk was very short with us at checkin and seemed annoyed to answer our questions about valet parking. But, most importantly, our room was so very noisy at night. The walls are paper thin and we heard every conversation in the neighboring room. Also, the doors in our hallway closed with a loud bang every time a guest closed their door. It was one of the worst nights of sleep we have ever encountered in a hotel. At checkout the clerk did not greet us except to ask if we wanted our receipt printed or emailed. No “How was your stay?” was asked. We chose not to complain to her at checkout as she didn’t seemed concerned about us as guests.