4-Star Hotels in Tennessee, United States

The hotel overall was a great experience! The front desk staff was awesome to work with and offered any help when needed! I would give the cleanliness of the hotel 7/10. The room looked like it needed a good deep cleaning. Our kids really enjoyed the swimming pool along with the hot tub.

So our beloved friends were looking to celebrate their engagement with us; someplace amazing. Doing so in a safe way during the current pandemic proved challenging. Luckily I had met MJ, the general manager of the pool club at the Virgin Hotel, who offered her amazing private outdoor patio to host the occasion. The drinks were refreshing, the food delicious, and the view was captivating- the best I've seen of downtown Nashville. Looking from the iconic Batman Building to the Parthenon was a sweeping, breathtaking view. Before long the bride-to-be was dancing to the music, saying ”I am so, so happy”. We were shown incredible service from the time we dropped off our cars with the valet staff, and our server Conner was attentive and friendly, seamlessly becoming an important part of our evening. Thank you MJ, Conner, valet staff, and anyone else at Virgin Hotels who helped make this special night perfect.

Hotel was fine. Bed was not very comfortable and pillows were pretty soft with very little firmness. Room had a full kitchen with fridge. Unfortunately, the dumpsters that were located just behind the building were emptied around 2:30am Thursday morning and were incredibly loud. I was on the 5th floor and it woke me up and felt like it lasted for 30 minutes as the trash truck picked up, emptied, and slammed them back on the ground (probably 5 dumpsters). I wouldn’t recommend staying here just for that reason. Trash can in the kitchen had trash in it when I checked in so I question overall cleanliness. Also was not a fan of the pin pad to enter the room (and building after hours). About 2 blocks from Broadway so a very walkable distance.

That’s good location & room is large. But no any stuffs provided. (e.g. teeth brush, teeth paste, slippers & robe). Also I feels weird that don’t have shower curtain in the washroom caused make the floor wet after shower!

The hotel is located right at the train station, and so is perfect if you are catching the AMTRAK. The rooms were pleasant and the staff were friendly. The bar is very trendy though was understaffed and so whilst we were there, it took ages to get served.

Second time we’ve stay here because of it’s a excellent location, staff goes above and beyond, hotel is new and rooms are spacious, modern, and clean. Had a room on the 24th floor with an excellent view.

This place is great!! Prime location very close to Broadway. Elijah was absolutely fantastic! Super friendly as soon as we walked in the door and went above and beyond to make sure our stay was great. Will definitely be coming back!

Nice hotel, but the parking lot is very expensive, more than 50 dollars a night!

In the middle of the middle of the winter, a terrified fire alarm was reported twice, and two whole-floor broadcasts required to go downstairs, but the results were systematic errors. The worst thing is the alarm flash and alarm sound in the room. After the alarm was lifted, the hotel could not be closed. After changing the room, the flash was gone but the alarm sound was still there, until 5:30 in the morning. Seriously affect the child's interview the next day. After complaining with the hotel, the room rate has not been reduced by a penny