4-Star Hotels in Pennsylvania, United States

This was a first class experience!! From the valet parking and bellhops when we arrived to the gorgeous room and view!! Super cool amenities, we really enjoyed the pool, exceptional!! We would definitely recommend going to Mount Airy and we are looking forward to coming back again! Shout out to the amazing staff at the hotel for being very helpful and accommodating!

The room was generally OK and clean. The surroundings were natural and quiet. There were also places to eat not far away by car. However, the air conditioner had a huge fan in the room, which was quite noisy.

Sofitel is an elegant brand and is often located at the heart of the city. The Philadelphia location is perfect for those who want to see the city and is luxurious enough to stay in for some rest and relaxation. There's a restaurant in the lobby. In walking distance are some of the best restaurants in the area as well as historical attractions. The room included a King bed, a roll-in shower, and many other amenities. Because I was here for a conference, transportation to and from the convention center was available. Next to the convention center is the Reading Terminal Market. However, if you like to walk, the sites are amazing and the Reading Market is only 1 mile away. Hidden costs were disclosed upon check out. You might want to ask about that from your travel agent or the hotel management.

Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room. I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one. We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake. They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to. All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.

Great location, close to shops and restaurants. The room was a bit small but very clean. There's free water and coffee in the lobby. It's a shame the hotel doesn't offer breakfast. Good for short trips and business travelers.

Every time I come to LANCASTER, I stay in the Double Tree and it is very comfortable!

Great location a couple of blocks near city hall and the historical sights. Beautiful clean rooms. So close to reading market where we ate breakfast every day.

The hotel was good, but a lot of noise because of construction. I wish they would’ve told me that before I made my reservation.

The hotel is in the city center, making it very convenient for shopping and getting around. It's right across from the U.S. Steel Tower, and most other attractions are within three kilometers. The hotel rooms are spacious and cleaned daily, so they're very tidy. Just remember to bring your own slippers, toothpaste, and toothbrush, as the hotel doesn't provide them.