Overall was a good experience! Only issue was there is no microwave in your hotel room so when you and your family come back from a nice dinner or just have leftovers in general you have to go to the main lobby where there is only one microwave inside a cabinet for everyone in the hotel to use! Now here’s my real issue….inside that cabinet…not microwave just to be clear…. was a dead roach….we immediately alerted the staff and they were shocked just as we were! Staff said they would handle it so with good faith the next morning my kids were hungry went back down to that same microwave and the roach was still there‼️‼️‼️
The location was perfect to get to local attractions, including the zoo, shopping, and hiking trails. The room and hotel was very clean, staff was friendly and helpful, and good amenities. We had breakfast elsewhere, as there is no continental breakfast, but that wasn’t a big issue for us. The only negative was that the fan in the bathroom was not functioning - or rather we couldn’t figure out how to turn it on. Otherwise, a good place to stay for a night at a reasonable price.
Hyatt's hotel is a bit old, the facilities are old, the room is quite big, for the United States, such a five-star in the country can only be considered Samsung's place is generally OK! However, we booked the advanced king room and prepaid the full price to guarantee. After that, we still told us that the big bed room was gone, and finally only gave us a double bed! The front desk said that we would change it the next day but we didn't mention it until we checked out! We are not going to care about these when we go on a business trip! There are very few breakfast items. There are only five or six things besides omelet. The location is very good. It is in the city center and there are many restaurants nearby. Overall, Columbus is a small city and quiet, this hotel is not bad, give 4 points! Add a sentence, you can see the sunrise 🌅
There's no hairdryer in the room, but the surrounding area is very green and quiet at night. There are several burger joints nearby, including McDonald's, Wendy's, and Burger King. There's also a gas station and convenience store.
CHARGED EXTRA FOR NO REASON. Got something from alacarte charged 25.00 when it was 5.00 don’t stay unless you like getting nickeled and dimed 160.00 hotel cost 225 plus 100 extra on card for the forseeable future they claim up to 30 days its been over a week now, might not evwn see it enter my account at this point and i wouldnt be surprised.
Very neat and clean hotel, the location is also very good. The hotel is connected to the convention center and Hyatt Hotel, it is a great choice for people who are on business trips. The restaurant in the hotel is also of a good standard. Exceeded expectations.
This hotel is located in the center of Canton, surrounded by many meals, parking can be parked free of charge on both sides of the hotel. Breakfast has to be purchased separately, a typical American Samsung hotel breakfast, you know, the only bad thing is that every time you do not give the hotel's bill, it is said that it is a third party, find a third party. This is the only hotel to say this.
I am a Chinese international student. When I checked in, a black lady was there. I felt a little discriminated against. I was staying alone, but I was assigned a twin room. The city view was average, and the room facilities were OK.
Very Good
127 reviews
8.7/10
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8,2/10
Very Good
GGuest UserOverall was a good experience! Only issue was there is no microwave in your hotel room so when you and your family come back from a nice dinner or just have leftovers in general you have to go to the main lobby where there is only one microwave inside a cabinet for everyone in the hotel to use! Now here’s my real issue….inside that cabinet…not microwave just to be clear…. was a dead roach….we immediately alerted the staff and they were shocked just as we were! Staff said they would handle it so with good faith the next morning my kids were hungry went back down to that same microwave and the roach was still there‼️‼️‼️
JJIAYII didn't live at all, and I can't change it. You are so disappointing to customers like me! My contribution to Ctrip has not been exchanged for any offers and courtesies, and even the basic rescheduled has been rejected, very bad!
UUW-MadisonwangzidaiwangI am a Chinese international student. When I checked in, a black lady was there. I felt a little discriminated against. I was staying alone, but I was assigned a twin room. The city view was average, and the room facilities were OK.
GGuest UserThe front desk employees were friendly and the room and facilities were clean. The Trip app said the deposit could be paid with either cash or credit card, but upon arrival, they only accepted credit cards, so be aware of this, especially travelers from mainland China who might not have a Visa/MasterCard. If you only have a Chinese UnionPay card, this hotel will not accept that. The swimming pool was small but clean, and the gym was small but clean, also. You can hear the noise from my he freeway nearby from your room, so if you're a really light sleeper, you would need earplugs. The location is good, near a major highway interchange so it's easy to get around Columbus from here. The rooms don't have amenities that are commonplace in Chinese hotels of the same category, like toothbrushes, toothpaste, shampoo, slippers, nor bathroom scandals. The bathroom only had bar soap, hair conditioner, body lotion, toilet paper, and a hair dryer.
GGuest UserClean/Dedicated Staffs/Facility:
This Hilton is our fav place to stay when in Cleveland. As soon as we get checked in, we were welcomed (thank you, Caden!). As we arrived late at night after a long road trip, his warm welcome and communication to ensure us a comfortable stay meant a lot. At midnight, a couple of staffs were very kind to search my lost bag. Overnight Manager MJ checked on us before our checkout. Great communication during our entire stay. There is a great selection of healthy food and beverages available for 24 near the front desk. Room was very clean with comfortable beds and pillows. We’ll keep coming back here! Thank you, all dedicated staffs.
GGuest UserI was traveling to Cleveland for a conference and preferred an apartment style hotel to stay out to cook meals and generally not stay at the convention center hotel. I highly recommend ROOST Cleveland - the location is incredible and there's a lot of cafes and a grocery store in walking distance. I was also able to quickly take the bus to visit some museums on my last day! The space was so big and luxurious and cozy; having the ability to do laundry and run a dishwasher made being it feel like I was right at home.
GGuest UserThey took very good care of my mother who was disabled. It was a closed off walk to the convention center which was perfect. They also helped pack the car. There is also elevators everywhere so if you cant climb steps.