4-Star Hotels in Metro Manila, Philippines

Don’t booking this hotel through the travel agency online especially this travel agency ； it is Super inhumane, once you make a reservation; No matter what uncontrollable events occur to you ; there is no way to cancel tthe booking even the travel agency doesn’t confirm with the hotel yet; Even when you apply for cancellation, there will be no refund, even if no one check-in . No matter how Ctrip negotiates,with them ; they will not cancel the terms of use of this dominant platform; Although the hotel has a free cancellation policy； if anything happens, you will not cancel or receive a refund; It is not allowed to modify the name of the occupant or the reservation date. A particularly malicious agent. Stay away from this travel agency.

It was an okay experience overall, but I don’t think we’ll be coming back here again. The food was just so-so, and nothing really stood out except for the arroz caldo, which was probably the best part of our stay. The bed was comfortable, but unfortunately, the pillows were too flat. I was already using three pillows, but I still couldn’t get a good night’s sleep. We booked this hotel mainly because we had a last full-show movie at SM MOA and wanted to stay somewhere nearby so we could rest immediately afterward. We arrived at around 1:30 AM, but when we got to our floor, we couldn’t enter our room because the key card wasn’t working. We had to go all the way back down to the lobby to have it fixed. It turned out that our key card was only registered for one day instead of the two nights we had booked. It was a huge inconvenience, especially considering how late it was. Overall, it was a very unfortunate experience because I had been eyeing this hotel for quite some time because of its affordable rates and convenient location. I really wanted to like our stay, but unfortunately, the experience didn’t meet our expectations.

It was a great experience. The doormen were very kind, helping with luggage and providing excellent service and directions. I'm a bit disappointed I didn't get to use the rooftop pool this time.

This is my 3rd time staying at B Hotel. As always, thumbs up to the staff from reception, waitstaff, housekeeping and guards. I took advantage of their gym this time around and I noticed the dumbbells weren’t wiped. Whoever was cleaning only wiped the handles. I mentioned it at reception and hopefully they did something about it. Nevertheless, I’d still choose to stay again.

The only thing that I don't like is the Wi-Fi Service no Signal.I don't like staying in a place with no WI -FI signal.When reaching the Support they can't do anything to serve with the WI-FI signal. I wish they could find something like resolution 😔😔😔😔😔😔😔🛜🛜🛜🛜🛜😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜💯💯💯🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜🛜😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

I love this hotel because it is very close to the airport and has a relaxing ambiance with great staff. Kudos to the dining staff for being very attentive and friendly. Jade was especially helpful, always smiling and attentive to guests’ needs. However, I wish there were more food selections available. I also hope the fruit station can be replenished regularly while there are still guests dining.

Excellent receptionist’s service, when my Grab arrived earlier than expected and food hasn’t been prepared (which is my fault, my friend suddenly asked me out so I had to changed it to ‘take away’), restaurants’ staff also was very friendly and offering a few options how would I like the meal in preparation to be served later when I got back. And when I finally got back, the staff is still there (even though it’s super late) and he sat me down, sent me water and prep my food nicely for me to take back to my room to enjoy. It’s a nice experience considering i still remember the kindness after a month 😆

The location is excellent, and the rooftop bar with its amazing view is simply amazing. The room was very clean, as were the hotel’s common areas. The bed was very comfortable. The staff were very friendly and polite. The breakfast  was absolutely delicious. We really enjoyed our stay at this hotel and will definitely choose it again on our next trip to Makati. Thank you!

I honestly didn’t expect this place to exceed my expectations, especially since we booked it at such an affordable price, and it even came with a breakfast buffet! The room was incredibly spacious, clean, and well-maintained. Even the television was in great condition, which made our stay even more comfortable. As for the food, my sister and I really enjoyed the breakfast buffet. Everything we tried was delicious, and there were plenty of good options to choose from. This definitely won’t be our first and last stay—it’s just the beginning! We’ll definitely be coming back, hopefully next time with our parents. We also didn’t get the chance to try the swimming pool because we didn’t bring our swimwear, so that’s another reason to return! ❤️

An amazing farewell stay at Grand Westside Manila Bay! I booked a family connecting room for our friend’s farewell before heading to the US, and it was a wonderful experience. The staff were incredibly polite and attentive, cheerfully accommodating our multiple requests for bottled water. Since their in-room massage was fully booked, we brought in a third-party therapist, and the hotel smoothly allowed them in without any hassle. We loved the seamless check-in/out, the welcome drinks, and they even waived our security deposit! The rooms were spotless, and the buffet was delicious. A truly memorable stay!