4 Stars Hotels in Gelderland, Netherlands

We are travelling from the UK and needed to be near Wijchen to visit family so stayed at the Mercury in Nijmegen for a couple of nights. It’s right by the Train Station which is exactly what we needed - simple to get to after the journey from Amsterdam and great to get back and forth to Wijchen. We arrived early but were swiftly checked in and given room right away. This has the feel of a business hotel but that means clean and efficient which is all we needed. The room was small but not tiny - had a decent safe and nice shower. We had breakfast twice and thought it was very good especially the croissants and fresh orange juice. One day was very busy but staff all seemed to pull together and service level was good. We didn’t use other facilities. It’s very close to station but no real train noise to disrupt sleep and also 5 min walk to centre of Nijmegen. Good option for Nijmegen and surrounding area.

Arrived very late to the hotel, Had a new staff so was not sure off a lot of things. It’s not near the city centre at all. Taxi required to the station.About €20 .Great for walks as it’s secluded and very green. Make sure you have had dinner if you are out and about in town as there might not be any at hotel. We were told as there were hardly anyone who wanted dinner on our last night, the kitchen / chef wasn’t making any dinner. Kids were hungry. Asked if anything at all could be made Pizza was suggested by one of the staff. She then told me it was frozen and would be warmed up😳😳. Hotel needs updating as it’s so dated. On the plus side, rooms were large and spacious.

Stayed here last week in a twin bed room with my sister. Couldn’t fault a thing. It was very clean and tidy, the bathroom was clean and the shower was lovely and hot. We had a couple of meals which were very nice and the breakfast was as you would expect, some English and also continental and there was plenty of choice. Would certainly use this hotel again.

As I stayed there the second time, I was again confirmed that this is a really good hotel for professional buf also leisure stays. The spacious room with a balcony, the kind and supportive staff, the breakfast with a big variety of food as well as the comfortable lounge area incl. terace, all this makes it worthy to stay there. In addition, the bikes are easy to rent for a good price, so that any kind of flexibility is offered. I will certainly come again.

Had a single room for three nights in June. The weather was warm and sunny. Overall, I did not expect much from the hotel, as such it met or exceeded my expectations. The good points. o Close to walking trials and the great outdoors o Breakfast. There breakfast is hands down SUPER. o Had a disproportionally large bathroom compared to the bedroom. It was nice but seemed awkward but a good awkward o the room, furnishing and bathroom were modern. The bathroom had definitely seen an update o plenty of free parking Things to improve o the bathroom had a balcony (which was nice) but on the balcony there were cigarette butts. As a non smoker I can not stand this, but what it made it worse is that you have to question the cleaning staff if they don't clean that up. What else is getting missed o Single bed, was like for a very skinny person, not horrible kind of small o One Shampoo for 3 days, no refills. I think they could replenish the shampoo given it was for both shower and hand washing. o Dinner, had it once. It was okay but not 35 euros good for fish and chips and one beer.

Overall still very good, the location is very good, there are 352 to go to Wageningen and Arnhem, and the Rhine is beautiful. The service is very warm, the breakfast is very expensive...16-17 Euro. The only drawback is that there is no disposable equipment in foreign countries, and the slippers and toothbrushes must be taken by themselves.

The room (#122) was a nice style, clean and the bed was comfortable.....but. Unfortunately the shampoo was empty upon arrival and when we reported this to reception, this was quckly replaced, however housekeeping also removed (and did not replace) most of our towels. Not sure why? Whoever painted the walls, did not do a good job (see picture) and the wood next to the sink, while looks nice, is not the best choice of material as this easily stains (see picture). We had dinner 2 nights in the hotel restaurant, however on BOTH nights, our order was messed up. I would really recommend the staff to write the order down to prevent this. The wine (by the glass) was also not to our liking. I understand this is subjective, but i tried 2 different red wines (grape varieties which i would usually take) and both were not pleasant (cheap wine). My wife had the same experience with her 1 glass of white wine. So 3 different wines in total, and all were not good. When we arrived in the room, there were various different coffee pods, however when these were replenished the next day, they were all the same (Unfortunately not with the ones we liked, from the day before). The plates/cups from the room next door (where breakfast is served), were stored on trays and the trolley is then wheeled through the main restaurant, to the kitchen. I wouldn't mind if this was just once but this happened multiple times, while we we trying to enjoy our dinner, and is very distracting wth the rattling noise. I would expect this in a canteen, but not in a 4* hotel. The standard of our room / facilties was nice, and probably justified of the 4* rating but unfortunately all the items mentioned above made us give it only an average review.

We are travelling from the UK and needed to be near Wijchen to visit family so stayed at the Mercury in Nijmegen for a couple of nights. It’s right by the Train Station which is exactly what we needed - simple to get to after the journey from Amsterdam and great to get back and forth to Wijchen. We arrived early but were swiftly checked in and given room right away. This has the feel of a business hotel but that means clean and efficient which is all we needed. The room was small but not tiny - had a decent safe and nice shower. We had breakfast twice and thought it was very good especially the croissants and fresh orange juice. One day was very busy but staff all seemed to pull together and service level was good. We didn’t use other facilities. It’s very close to station but no real train noise to disrupt sleep and also 5 min walk to centre of Nijmegen. Good option for Nijmegen and surrounding area.

Hotel is very well located at the end of the hippe shopping street where also many restaurants are located, near the Great Market, Waal Kade, Kronenburger park. Our room was apparently in renovation because there was an intrusive paint smell and paint traces on the bathroom floor which were not yet removed. TV must be connected and reinstalled. For some, perhaps details, but should be in order.

The location of the hotel is excellent, a train station right outside the door. However we had brought our bikes with us and Nijmegen city center was an easy 15 min ride across the bridge. The hotel also rents bikes. Service was excellent all around. There is a wellness center with sauna, steam room, relax area, and showers. We used it several times and wacht time it was very clean. There is also a gym. My husband also had a massage and the lady Sima was excellent. Highly recommend her. A shout out to the omelet chef, he was very friendly, energetic and made wonderful omelets. It was extremely busy on Sat at breakfast and we were amazed how well he dealt with all the orders. We had a corner room on the 13th floor with an impressive view of the Nijmegen skyline. Room was sound proof and had excellent beds. All in all a wonderful stay.

Although recently supposed to has been renovated the hotel doesn't give a fresh impression. The sink of the shower was clogged. On the 2nd day it got cleaned after I asked about it. A colleague claimed about the same issue in her bathroom. The curtains on the windows don't block the sunlight. That caused me waking up much earlier on a sunny day. One has to keep the double windows closed to be isolated well the traffic noise (my room was in the 5th floor). The rooms have air conditioning. The breakfast was very basic.

The place is nice, staff great. Unfortunately I can not split the stars so please read this. The one star is just and only for the Spa, and it's management. Today I booked a duo scrub to do something nice with my daughter. On the website it is written: Scrub, cream, and head massage for 2 people.50 minutes, 98 euro. This is misleading and totally unfair for the client. We get in and we have 1 masseuse for 2 people.So technically I am paying 49 euro each for 25 (it was 20 at the end) minutes, and not for 50 minutes. Again: THIS is not specified on the website. We are sitting on no bed, just some estethician chairs which put your head lower than your body, totally uncomfortable. Totally low standards. We get scrub on 4 parts of our body: lower legs, front arms, beginning of your back and belly.And we are asked to turn. So only front Then we shower, and with the swimming suits on and with the face towel we get (small) it's totally impossible to get the scrub out. I remove my swimming suit, and I ask for a shower towel, while I am trying butt naked to climb on the chair again. Then comes the cream on the same 4 spots. At my question : why don't we get cream on hands and feet, she says that: The cream makes the feet sliding and the client could fall (!!) And: Masseuse has a phobia touching feet. (Really??? Who hired you?and why don't you do facials then?). Last is the head massage of 5 minutes which it hurts because the amount of oil is non existent. We leave and we paid 98 euro for half a treatment, a partial scrub, a partial cream, dry hands, feet, and lower back, and scrub all over places that I can't name. Masseuse pretends not to see my disappointment or she doesn't care That's a rip off. Nowhere on the website are these things mentioned and we were not informed upfront that the treatment would be only for 4 parts of the body and the masseuse was phobic. I didn't get the choice to stand up and leave, instead of being robbed off I go to complain to reception and the EXCEPTIONAL Lucy (excellent customer care) talks with the spa manager. Obviously the management hired the phobic masseuse so that's the standard. Amateur hour I don't get any excuses, and only 23 euro off the bill. Poor Lucy is left to represent the Sanadome and the shabby operation of a cheap and amateur spa management. She offers me drinks. I appreciate it. I would go back to the hotel and to the thermae, however I won't book a treatment ever again. And so should you do as well! Note for Sanadome management: This kind of service which is obviously incompetently managed from a third part, lowers your standards and your stars. Thank you Lucy, you are really what customer care is about

Arrived very late to the hotel, Had a new staff so was not sure off a lot of things. It’s not near the city centre at all. Taxi required to the station.About €20 .Great for walks as it’s secluded and very green. Make sure you have had dinner if you are out and about in town as there might not be any at hotel. We were told as there were hardly anyone who wanted dinner on our last night, the kitchen / chef wasn’t making any dinner. Kids were hungry. Asked if anything at all could be made Pizza was suggested by one of the staff. She then told me it was frozen and would be warmed up😳😳. Hotel needs updating as it’s so dated. On the plus side, rooms were large and spacious.

Just had a drink and pre dinner snack. Ordered a small borrel snack of charcuterie with cheese nuts and olives. It was a generous portion between us filling enough to not need much dinner when we arrived home in Lent. Friendly attentive personnel and plenty of them. We sat with our dog on the terrace which overlooks a luscious green field. We felt very welcome.

My husband and I stayed in this hotel 3 nights in May 2022. I observed some attitudes from the hotel's restaurant staff. One night we decided to eat at the hotel's restaurant. When we entered the restaurant, we saw 4 staff chatting together. They carried on chatting and ignored us. This carried on 10 minutes! Meanwhile, we waited. My husband then very politely tried to get one of the staff's attention but was totally ignored! She only looked up when she was good and ready. What usually happens is they'll say, ”ik kom eraan”. We'd have been happy to grant it. Once we were seated, one of the waiters went to another table who were seated after us. When the same waiter finally ”saw” us, my husband asked to look at the menu first. His demeanor changed and said, ”oh, you don't want any drinks,” said ”good” and just walked away!!! Only minutes later the leader of the wait staff came by with all the menus. What is it with the restaurant staff's attitude? The other staff were efficient and friendly though. Their rooms have different layouts. All are spacious but there are different layouts. Behind the hotel are woods with wonderful trails for long and short walks. This is a big group of hotels throughout The Netherlands

Arrived very late to the hotel, Had a new staff so was not sure off a lot of things. It’s not near the city centre at all. Taxi required to the station.About €20 .Great for walks as it’s secluded and very green. Make sure you have had dinner if you are out and about in town as there might not be any at hotel. We were told as there were hardly anyone who wanted dinner on our last night, the kitchen / chef wasn’t making any dinner. Kids were hungry. Asked if anything at all could be made Pizza was suggested by one of the staff. She then told me it was frozen and would be warmed up😳😳. Hotel needs updating as it’s so dated. On the plus side, rooms were large and spacious.

My husband and I stayed in this hotel 3 nights in May 2022. I observed some attitudes from the hotel's restaurant staff. One night we decided to eat at the hotel's restaurant. When we entered the restaurant, we saw 4 staff chatting together. They carried on chatting and ignored us. This carried on 10 minutes! Meanwhile, we waited. My husband then very politely tried to get one of the staff's attention but was totally ignored! She only looked up when she was good and ready. What usually happens is they'll say, ”ik kom eraan”. We'd have been happy to grant it. Once we were seated, one of the waiters went to another table who were seated after us. When the same waiter finally ”saw” us, my husband asked to look at the menu first. His demeanor changed and said, ”oh, you don't want any drinks,” said ”good” and just walked away!!! Only minutes later the leader of the wait staff came by with all the menus. What is it with the restaurant staff's attitude? The other staff were efficient and friendly though. Their rooms have different layouts. All are spacious but there are different layouts. Behind the hotel are woods with wonderful trails for long and short walks. This is a big group of hotels throughout The Netherlands