4-Star Hotels in Gunma Prefecture, Japan

My stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus. Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in. The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem. Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.

We stayed at Naraya Ryokan as a family of four for two nights and three days, and the experience exceeded our expectations from the moment we arrived. We were greeted immediately upon check in, and the staff took time to clearly explain the facilities, meals, and schedule, making the entire process smooth and welcoming. We personally communicated with the staff in Japanese, which made interactions especially seamless. We also observed the staff making genuine efforts to assist other guests in English. While English is not their first language, their willingness to accommodate and ensure guests felt comfortable was evident and appreciated. The ryokan itself is beautifully maintained, offering a calm and traditional atmosphere with thoughtful details throughout. One highlight not to be missed is the coffee spot attached to the lobby, which is an excellent place to relax. Their take on affogato is especially memorable and well worth trying. Dining at Naraya Ryokan is a traditional set menu experience that showcases seasonal Japanese cuisine. Guests should be prepared to enjoy authentic, traditional dishes that reflect regional ingredients and seasonal flavors. Each meal felt carefully prepared and added depth to the overall ryokan experience. Our stay felt unhurried and restorative, and we would have gladly stayed an additional night if our itinerary had allowed. Naraya Ryokan comes highly recommended, and we would happily return for another stay in the future.

This hotel in Kusatsu is super close, just a 5-minute walk from the station. It's also only a 2-minute walk to Yubatake. Plus, right downstairs, there's one of the free foot baths called 'Kura no Yu,' and also a 'face bath' (Gan-yoku) where hot steam is sprayed on your face – it's incredibly relaxing. They have public hot springs ♨️ (both indoor and outdoor). On the 7th floor, there are private onsens available for booking at 4500 JPY. If you're traveling with kids, there's a special kids' breakfast set (1100 JPY/day).

Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!

Excellent Hotel Review Staying at this hotel was an absolute delight! The room was spotlessly clean, cozy, and well‑equipped. The staff were incredibly friendly, attentive, and always ready to help with a warm smile. The location is perfect—quiet yet close to attractions and restaurants. The food was fresh and delicious with a great variety. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended

Excellent value for money, with a half-board package that included dinner and breakfast. Dinner was very generous, though the aftertaste was just average; the Jōshū beef was the highlight. Breakfast quality was superb. Very satisfied with the cleanliness and comfort.

Overall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards. The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times. It snowed on our second day, which was truly beautiful. I'd love to come back during autumn leaf season if possible.

Best place we have stayed in Gunma. Walking distance to tourist attractions and shuttle around Kusatsu going to the bus station. Restaurants, souvenir shops, and a 7-eleven around Kusatsu. Some restaurants might close early around 8PM. We love the experience of going around Kusatsu with the Yukata and slippers, just be mindful to have extra clothing underneath because it was cold during our stay and the Yukata might still be not enough. Vegetarian breakfast and welcome drinks available and included. They also have a restaurant wherein you can dip your feet while eating, if you like to experience. You also have a private hot tub. Room is spacious and feels elegant. Staffs are helpful and smiles always. Would definitely recommend for future stays.

The hotel is very popular among the Japanese traveller. Lots of Japanese with very limited foreign traveller. The communication can be a bit difficult at the hotel. The room were cleaned but there is limitation of daily cleaning of the room. They only take trash out and change towels. The policy is to clean the room every 4 days. When the hotel is fully occupied, there is a problem with the scarcity of hot water. We have to wait for hot water to be reproducing 2 out of 3 nights we stayed. The buffet is very crowded and the food are pretty much the same for all 3 nights we stayed for both breakfast and dinner. Our highlights are the crab and the beef station for dinner and the live onigiri station for breakfast.

Kanemidori is a short walk from the bus depot. The staff at the reception and restaurant in the hotel were all very nice and helpful. The futons and bedding in the room are very comfortable and warm for winter. You can also control your own in room heater. The hotel onsen is well maintained with full amenities: shampoo, conditioner, body wash, face wash, face pack, hair treatment, and multiple types of lotion. We booked the room only but added on a dinner and breakfast at the hotel. Both meals were carefully prepared and delicious. The main tourist area is within walking distance of the hotel and you can go around in the yukata paired with the long and short kimono jackets provided by the hotel in the winter.