Hotels in Santa Croce,Venice30.4% of visitors choose this area
SSelano 2025.09.19
Exiting Venice train station, the hotel is just 50 meters to your right after crossing the bridge. The location is incredibly convenient. Every staff member was friendly and proactively offered assistance. One staff member in the restaurant had a family who used to live in Shanghai and had a very positive impression of China; we chatted with them daily, making our stay very comfortable.
The rooms have a charming, vintage Italian style. You need to leave your room key at the front desk when you go out, which is for safety reasons as the key has both the hotel name and room number on it.
Right outside the hotel entrance is a gondola dock, which is really convenient. Prices range from 90 to 150 euros, depending on the boarding point and the area you visit. Unfortunately, there are no discounts for children, so it's not cheap! We paid 90 euros per person.
Hotels in Cannaregio,Venice30.4% of visitors choose this area
CC on tour2025.07.27
The location here was amazing, close to the train station and a short walk into all the sights.
The room was cleaned daily and a good size.
Hotel staff were super friendly hand helpful, breakfast had a fair choice of cold cuts and breads/cakes and a small selection of cooked foods (eggs, bacon, sausage)
The only real disappointment of our stay was that despite having very specifically booked a double bed room, our room was two single beds which had been shoved together, with two single mattresses and separate bedding. The beds were very easy to slide apart from each other and I almost rolled into the gap between them during the night.
Would still recommend but be mindful when choosing your room
Hotels in Mestre,Venice66.9% of visitors choose this area
Ssky.ren2025.10.08
The hotel's location is directly across from the station; you can even see its logo before you've fully exited. This makes getting in and out of Venice extremely convenient. Right across from the hotel, at the station, there are machines where you can buy a one-day Venice water bus pass. The breakfast offers a decent variety, though it's predominantly Western.
Hotels in Cannaregio,Venice30.4% of visitors choose this area
Tteniac2024.11.29
Best place to live during a business trip in Venice, conveniently located nearby the train station and the ferryboat station. Top quality breakfast with sweet and salty and a very good cappuccino! The room located in the annex building was good but the heater in the bathroom was not working and despite I told front desk twice, no one came to fix it.
Overall, a very nice stay!
Hotels in Cannaregio,Venice30.4% of visitors choose this area
IIRENE AI LING2022.12.24
Nice hotel. Clean. The room was dark with not enough light. Fortunately, the light in the toilet is bright enough….. near by all restoran & shopping mall, train station. Small village feel Relax.
Hotels in Cannaregio,Venice30.4% of visitors choose this area
IIan6662024.07.21
The hotel staff are friendly, courteous, attentive, and helpful to guests , There have are nice Restaurant in the Hotel, The location is excellent and just nearby the Metro Station with 3 mins by walk
Hotels in Veneto66.7% of visitors choose this area
MMelissa2025.08.27
The hotel is about 10 mins walk to train station and bus terminal. Lobby is decorated elegantly with friendly staff. The room is spacious and clean with comfortable beds. The bathroom is spacious too.
Breakfast is wide spread and sumptuous. The staff who check us in for breakfast welcomed us with lovely smile and warm greetings 👍❤️.
2N pleasant stay in the fantastic hotel 🤗
At this hotel, you are only 5 minutes walk from everything you need to see. The reception is welcoming, the room was comfortable and the breakfast was what you need. Easier to get to from the railway station and then you are right in the heart of the city. I would recommend this hotel.
The average hotel rooms in Europe are relatively small, but the breakfast is rich and the transportation is convenient.
Very Good
68 reviews
8.7/10
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US$93
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8.9/10
Very Good
CChujianruyunThe suite booked this time is in good condition in all aspects. Verona is a better hotel. Breakfast can be very convenient to go to major attractions. Walking distance from Juliet's former residence is not far away.
GGuest UserThe hotel location is excellent. It’s just a 3-minute walk to the train and bus stations that go to Venice and the airport. There are also plenty of restaurants nearby. The room was comfortable and clean, and reception service was okay. But one thing really annoyed me: I don’t understand why a 4-star hotel doesn’t provide a kettle in the room. I drink tea, and there was only a coffee machine available. The reception told me to get hot water from the bar, which is fine, but the hot water looked dirty and didn’t seem clean. Also, the curtains never fully closed, there was always a gap, so it didn’t feel fully private.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
Ssky.renThe hotel's location is directly across from the station; you can even see its logo before you've fully exited. This makes getting in and out of Venice extremely convenient. Right across from the hotel, at the station, there are machines where you can buy a one-day Venice water bus pass. The breakfast offers a decent variety, though it's predominantly Western.
GGuest UserWhat a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
TteniacBest place to live during a business trip in Venice, conveniently located nearby the train station and the ferryboat station. Top quality breakfast with sweet and salty and a very good cappuccino! The room located in the annex building was good but the heater in the bathroom was not working and despite I told front desk twice, no one came to fix it.
Overall, a very nice stay!
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
AAnonymous UserThe antique hotel in the scenic area has two routes to reach the hotel from the train station. Turn left at the train station and cross a bridge. Turn right and cross three bridges. It takes 10 minutes to walk. It is more friendly for people with large suitcases. The door is relatively hidden. There is a Chinese-run supermarket next to it, and the room facilities have a sense of history. When I checked in, the boss was very enthusiastic to help carry my luggage upstairs, and introduced how to buy tickets, take the water bus to various attractions, and take a boat to watch the sunset at dusk.
GGuest UserThe room was a significant departure from the pictures advertised, which was a bit disappointing. However, the hotel's location is absolutely superb, making it incredibly convenient for exploring the city. Having breakfast outdoors right by the Grand Canal offered truly fantastic views. A minor point: there was no complimentary bottled water in the room, which might be an unexpected oversight for Chinese guests accustomed to this amenity in hotels. That said, the primary reason we chose this hotel was its convenient location for sightseeing, so these other issues were secondary.
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