4-Star Hotels in North Sumatra, Indonesia

We have glued to this hotel for the last 2 or 3 years😀, everything is good, nothing to complain about. From arrival to check out, all staffs are well trained and functioning well. In this 2026, we have done 2 trips to Medan and stayed here + got the same room as I requested. We are coming back on 20 May and hopefully will get the same room too😊😊

I recently stayed at Grand Sakura Hotel in Medan, and overall, it was a decent experience—especially for the price. The hotel is located in a pretty strategic area, making it easy to get around the city and access nearby attractions, shopping spots, and transportation. Many guests also highlight the convenience of its location and accessibility. The room was spacious and fairly comfortable, with basic amenities like air conditioning, TV, and WiFi. Cleanliness was generally acceptable, although some areas could use better maintenance and attention to detail. One of the positives is the staff—they were mostly friendly and helpful during the stay, which made the experience more pleasant. The breakfast offered a decent variety of food, though sometimes items were not refilled quickly during busy periods. However, there are a few downsides. Some guests have reported issues like noise (especially from air conditioning units), occasional maintenance problems, and inconsistent service at the front desk. The facilities are also quite basic, so don’t expect anything luxurious. Overall, Grand Sakura Hotel is a good budget-friendly option if you’re looking for a simple and convenient place to stay in Medan. It’s best suited for short stays or travelers who prioritize location and value over luxury.

The environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.

I had a very pleasant stay at Aryaduta Medan. The hotel offers a perfect combination of comfort, convenience, and warm hospitality. The room was clean, spacious, and well maintained, providing a relaxing place to rest. Staff were friendly, attentive, and always ready to assist with a smile. The location is excellent, right in the city center, making it easy to access shopping areas and local attractions. Breakfast was enjoyable with a good variety of local and international dishes. Overall, Aryaduta Medan delivers great value and a comfortable stay. I would gladly return again.

One of the best hotel breakfast in medan. Better a lot than aryaduta. Friendly staff and late check out also early check in

The hotel boasts an excellent location with easy access to all the key areas. The staff are incredibly friendly, and the managers are very cooperative. Thanks to the guidance of the line manager, my stay was pleasant, despite some challenges with the receptionists' English proficiency. Overall, the hotel is quite good, especially the room size. However, it is due for renovations, as the furniture and other facilities are showing their age.

This hotel represents exceptional value for money, with quality rooms and exceptional services. I stayed 3 nights in April 2026, and i have wonderful view on the 8 floor. This trip was combination of business and pleasure. The breakfast had a range of options, catering for western and Indonesian tastes. However, it would be nice if milk was refrigerated, as with other Marriot group properties in Bal. There is a supermarket across the street and very large hypermarket about 5 minute walk from the hotel. An excellent bakery is 2 minute walk from the hotel. This hotel is not near major shopping malls, but they can be easily reaching via a grab taxi for about $2 in 10 mins. The bed was super comfy and arm chair was great. However, the desk height was not really appropriate and do not sufficient for business work. However, I completed most work in the armchair with pillows for the laptop. Excellent range of TV channels including BBC and CNN. An ice bucket costs 50,000 IDR. ($4 Aus dollars) I used the pool which was great on 2nd floor with city views. Unfortunately, the hotel is situated on extremely busy road and be careful when walking on the sidewalks (footpaths), it can be easy to fall. Still, I would highly recommended this hotel for the price paid and outstanding service and room quality for 4 star establishment. .

Everything was satisfactory overall. The only thing that needs attention is the bathroom; water tends to pool on the floor around the sink and toilet area after showering.

Whenever we choose a serviced apartment in Medan, this property is always our first choice. We have stayed here multiple times and continue to return because of its affordable pricing, convenient location, and consistently clean rooms. The apartment offers good value for money, especially for travelers or families looking for a comfortable place to stay without spending too much. The location is also practical, making it easy to access nearby shops, restaurants, and main areas in the city. Overall, our experiences here have been positive, and the cleanliness standards have been reliable during our stays. The only downside we have noticed is that the lift can be quite slow, especially during busy hours, which sometimes requires extra waiting time. Despite this minor inconvenience, we still consider this serviced apartment a dependable and worthwhile choice whenever we visit Medan.

Conveniently located from the train station (though we used Grab). Loved the availability of WatsApp with the hotel, they responded promptly. Despite 1 set of toiletries for 2 guest, seemed a little silly. The housekeeper are always very kind to provide more when requested. Excellent masseuse at the Spa on L2. Breakfast buffet is sumptuous though the 'top up' is slow after 9am. Centre point Centre shopping mall is just right behind the hotel.. with variety of f&b, shops & korean supermarket.