Hotel near City Centre,Liverpool87.5% of visitors choose this area
AAnonymous User2026.04.05
I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
Hotel near City Centre,Liverpool87.5% of visitors choose this area
GGuest User2025.12.22
I’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere.
The highlight was undoubtedly the free-standing bath with its view over the festively lit Hope Street; it was such a treat to relax and watch the world go by that I happily cancelled my spa booking. I’d initially worried the central location might be noisy, but I slept soundly throughout.
⭐️⭐️⭐️⭐️⭐️
Tips:
• Bringing a few battery-powered tea lights made the bathroom feel cosy, as the lighting is quite minimal.
• The pillows, while luxurious, were on the softer side. If you prefer firmer support, a small memory foam pillow is worth packing.
• It can get a touch chilly at night, so turning the heating up to 26 degrees keeps things comfortable.
Hotel near City Centre,Liverpool87.5% of visitors choose this area
GGuest User2026.03.12
Hard Days Night Hotel is in the heart of The Beatles area, next to Mathew Street where The Cavern Club is located.
Despite its being weekend, we didn't hear any noise at night from our room on the fifth floor. The bedroom was large and pleasant. (Our room had a picture of George - my favourite Beatle - on the wall, which made me very happy!)
Things some people find remiss are (1) no fridge in the room (at least not in the Classic Double), (2) TV had a very basic remote and fuction, and while it claimed to allow internet access, we couldn't use any app /mirroring from our iPhones; (3) toiletaries were very basic (just liquid soap, shampoo, conditioner refilled); (4) no movable shower with a hose.
Breakfast was truly excellent! It's self-service buffet-type, but all the full-English parts were there and they were all very, very good.
We also went to a bar in the evening and it was also very nice with Beatle-themed cocktails, in addition to usual drinks.
Overall, we would definitely love to come back to this hotel!
Hotel near City Centre,Liverpool87.5% of visitors choose this area
GGuest User2026.05.12
Spent 2 nights at this hotel and thoroughly enjoyed our stay. Locatated at the Albert Dock meant that you were pretty close to a lot of the attractions like the Beatles Story Museum. But coming from the railway station would take about 20+ mins by walk. The walking distance would not be ideal if you had large luggages. Even if you took the bus, it would only get you to the Liverpool One shopping mall, with another 7-8 minute walk to the hotel. The rooms were spacious and the kitchen was suited to our needs. They also had their in-house washers and dryers (without needing to cost extra) so that was very much appreciated. Would consider coming here again our next visit.
Hotel near City Centre,Liverpool87.5% of visitors choose this area
JJ Robinson2025.12.16
Superbly situated Hotel with friendly staff who are so helpful.
Lovely welcome card on arrival and the room was like a mini apartment.
Particularly liked the kitchenette and the fact that you could cast to the TV.
There isn't a restaurant but plenty of eateries in the local area who offer a discount if you are staying at the hotel.
My sister and I will definitely stay again!
Hotel near City Centre,Liverpool87.5% of visitors choose this area
LLizHaigh2024.10.24
Wonderful location. Very nice reception area and bar. Comfortable bed and pillows. Short of a few niceties eg Shower cap / free bottled water / no fridge in the room. Didn’t have a breakfast so can’t comment on that. Suited our requirements for a two night shopping trip and the central location made up for all minor disappointments.
Hotel near City Centre,Liverpool87.5% of visitors choose this area
GGuest User2025.12.08
Hi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson
Hotel near City Centre,Liverpool87.5% of visitors choose this area
GGuest User2025.10.06
This hotel was excellent! Ideally situated for the M and S Arena, the Albert Dock and Liverpool 1 shopping area. It is literally 15 mins walk from Lime Street Station. Check in was done online and key was ready to collect via a machine in the foyer. I'm not 100% keen on this as I do like the personal contact with the reception. Had to go there to ask for breakfast details so in future would probably just check in there anyhow, but the option is there if you prefer that. The room on the 4th floor was really nice, clean and comfortable. Slight grumbles were regarding the bed being a bid hard and the small shelf, rather than a table in front of the mirror. Breakfasts were excellent, a very wide range of good quality choices. The lounge and dining areas were very clean, modern and well designed. All staff were very pleasant. Overall I would definitely recommend this hotel to anyone visiting Liverpool. It was excellent value in comparison to others we have visited in the city in the past. Will definitely be back! Photo is a view from our room - the two Cathedrals in view.
Hotel near City Centre,Liverpool87.5% of visitors choose this area
NNantongdadike2025.06.22
The hotel is right by the sea, a 5-10 minute taxi ride from the train station. They have sea-view rooms with nice scenery. There were also a few complimentary drinks in the fridge. The room was clean and tidy, so overall, it's pretty good.
Hotel near City Centre,Liverpool87.5% of visitors choose this area
CClaire.B2025.11.26
Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
Very Good
66 reviews
8.2/10
Price from
€ 38
per night
Check Availability
See All 4-Star Hotels in Merseyside
Latest Reviews for Merseyside Hotels
See all
7.4/10
JJay-PeeMy Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
GGuest UserI will start my review by saying the staff were very helpful and can only work with what they have. Our check in was fine but on getting to our room it was like a fridge and the heating was very poor and even after being on for an hour or more was barely warm. We had to get a connector heater which was broken!! We had to prop it up with part of the hair dryer. The draft at the window was like a gale force wind. The room was well showing its age there was no mirror over the dressing table/desk. And the curtains were thread bare. The swimming pool was OK but the steam room and jacuzzi was not working. I was expecting a lot more from a mercury hotel. We were very disappointed.
GGuest UserGood location nearby shops and the train station 5 mins walk. Basic room but clean. Shower was great and the river view was decent. Rooms are soundproof for the busy road outside which is great. Breakfast was lovely and great choice of cooked and cold food. Coffee not nice but that's personal choice.
only down is no leisure facility even though there's one right next door. Noisy fan in the room
CClaire.BStayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
AAnonymous UserI stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
GGuest UserThe Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
GGuest UserExcellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc.
On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him.
Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.
GGuest UserI’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere.
The highlight was undoubtedly the free-standing bath with its view over the festively lit Hope Street; it was such a treat to relax and watch the world go by that I happily cancelled my spa booking. I’d initially worried the central location might be noisy, but I slept soundly throughout.
⭐️⭐️⭐️⭐️⭐️
Tips:
• Bringing a few battery-powered tea lights made the bathroom feel cosy, as the lighting is quite minimal.
• The pillows, while luxurious, were on the softer side. If you prefer firmer support, a small memory foam pillow is worth packing.
• It can get a touch chilly at night, so turning the heating up to 26 degrees keeps things comfortable.
SSWD -ScoobyThe service was excellent, the breakfast was plentiful, and the room was clean. The hotel arranged for us to stay on a high floor with views of Liverpool city center and the sea. This is my second time staying at this hotel.
GGuest UserHard Days Night Hotel is in the heart of The Beatles area, next to Mathew Street where The Cavern Club is located.
Despite its being weekend, we didn't hear any noise at night from our room on the fifth floor. The bedroom was large and pleasant. (Our room had a picture of George - my favourite Beatle - on the wall, which made me very happy!)
Things some people find remiss are (1) no fridge in the room (at least not in the Classic Double), (2) TV had a very basic remote and fuction, and while it claimed to allow internet access, we couldn't use any app /mirroring from our iPhones; (3) toiletaries were very basic (just liquid soap, shampoo, conditioner refilled); (4) no movable shower with a hose.
Breakfast was truly excellent! It's self-service buffet-type, but all the full-English parts were there and they were all very, very good.
We also went to a bar in the evening and it was also very nice with Beatle-themed cocktails, in addition to usual drinks.
Overall, we would definitely love to come back to this hotel!