4-Star Hotels in Azuay, Ecuador

Hotel location is good, new city, can not walk far across the river is the old city, the hotel is fully equipped, no air conditioning, a little hot sleep at night, I don't know if it is the reason for not opening the window. I think their service is very good, free drop-off service, no hot water reflects the immediate repair. Especially, breakfast is good.

Americans come to the preferred hotel for tourism. When there are many tourists, it is easy to have no room. It is best to book a few days in advance.

The hotel is exquisite and elegant, the room is small, but it makes people feel comfortable. The location is in the center of the old city and it is convenient to go anywhere. It fits the city atmosphere of Cuenca!

Great location staff and breakfast, would stay there again.

The room is very big. Compared to the Sheraton at the same price, I still recommend the Sheraton. The breakfast is very rich. There is a Chinese restaurant diagonally opposite that you can try. The environment is good and the transportation is convenient.

位於景點附近，方便遊玩。在平台申請了安靜的房間，但能聽到一羣足球運動員在走廊説話的聲音。在3樓，WiFi信號特別差，需要重新連接很多次，無論在房間還是大堂。房間被子很薄，冷到要穿羽絨睡覺。衞生間洗浴用品單獨配備盒裝，非常高級。晚上洗澡沒有熱水，温水也很難熬，幸好衹住一晚。早餐很豐盛，一樓也有午餐和晚餐供應，價格中等，可以接受，出品可以。

The room is small but very good. The bathroom is separated from wet and dry and is very convenient to use. There is a capsule coffee machine and a luggage rack. Like hotels in Europe and North America, no toothbrush comb is provided. The full set of shampoo, conditioner, shower gel, body lotion, and hand sanitizer is L'Occitane. Exceeding expectations, there is a turndown service! And also sent a mask. Get the mask with Chinese, the whole people are shocked 😂

The overall environment of the hotel is quite good. But the room was very small and very forced, there was no air conditioning, it was cold, and I lived on the second floor 4 times in the morning and evening to try to take a bath, but there was hot water once. The room can be said to have no sound insulation, Wifi is not so easy to use, often stuck and disconnected. Although the decoration looks good, the facilities experience is not very good, just so-so, the overall experience is generally biased.