Featured facilities: Swimming Pool, Spa, Meeting Room
Very Good
89 reviews
8.9/10
1 night
From € 117
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9,0/10
Great
GGuest UserThe room was clean and the hotel was in an excellent location, very convenient. The hotel staff was prompt and friendly. Would recommend to friends. The hotel is in the central square, within easy reach of several major churches and shops
GGuest UserAt this hotel, I had trouble using the induction hob because I wasn't familiar with its operation. I contacted Trip.com customer service, and even though it was late and I couldn't cook on the first night, they were very proactive in helping me communicate with the hotel staff. The next day, the hotel staff came and tested it, confirming it was working, and even wrote down the operating instructions for us. I'm really grateful to both Trip.com and the hotel staff. This hotel is very close to the subway, and there are shopping malls and supermarkets nearby, making it very convenient. The room is spacious, and we had no problem opening up two 28-inch suitcases. The kitchen is well-equipped with utensils and even includes seasonings.
Jj_cdUpon arriving at the hotel in the morning, we dropped off our luggage and went out. We returned at the scheduled check-in time of 2 PM, only to find our room in complete disarray and not yet cleaned. After showing photos to the front desk, they immediately arranged for housekeeping. We had to wait for about an hour for the room to be ready. However, Tsira Patsuria at the front desk handled the situation exceptionally well. She offered us tea and pastries while we waited and apologized, explaining that it was Oktoberfest and there was a high volume of guests checking in. She also kindly waived the charges for the draft beer and the snacks in our room. The hotel is very close to the main train station, making it convenient for getting around. The suite was spacious, and the breakfast was excellent, with plenty of cheese and salmon, just what I like. I would definitely consider staying here again.
ZZhangjianzhongAt that time, the front desk enthusiastically gave an accommodation guide. I looked carefully the next day and found out that there were free coffee, tea and flying alcohol. Parking is free. There is also a sauna.
GGuest UserThis was the first hotel of my seven-week trip. It was easy to get to from the airport by bus, and the room was spacious and practical. Even though it was on a high floor, the window was dirty and, for some reason, the external blinds were flimsy. However, the window itself was large, which was nice. But there was one major disappointment. One of the front desk women had such an unhelpful attitude that it made me wonder why she was even working there. I was clearly checking in, and her demeanor made me wonder if she was feeling unwell. I'm sure her colleagues also recognized that her customer service skills were clearly lacking. That was truly a shame. It wasn't even a matter of her just not smiling. It was a disappointing start to my trip.
TtravelingcatGreat stay! Attention to details, the moment we walked into the hotel lobby calming aroma sense, welcoming us .Sweets and water provided at the hotel lobby. The room is spacious.
Pro:
Location: stone throw away from the train station, old town and tons of food choices.
Service: great service, Official check in time 3pm, we arrived at 1pm and our room was ready. The staff were friendly and service with smiles.
Amenities: there is a sauna room, we didn't get to use it but we went to check it out. It is sparkling clean! Disposable room slippers provided which are rare in Europe. They also provide pulse point essential oil placed at the bedside. Love the sense. Kettle provided in the room, convenient for quick coffee fix.
Con:
Bed: this is the only major concern. The bed support is bad, at the hard side.
GGuest UserThe location was fantastic, very close to the station and within easy reach of the city center. The neighborhood felt very safe, which was a big plus. It was also great to have a supermarket and a coin laundry within walking distance.
The room itself was spacious, clean, and comfortable. When the hairdryer in the room wasn't working, I went to the front desk and they immediately lent me a spare, which I thought was excellent service.
GGuest User• Location and Transportation 26: The hotel is conveniently located near the airport, making it ideal for travelers needing an overnight stay before or after a flight. A shuttle bus service is available for easy transfers to and from the airport, taking approximately 10-15 minutes at a reasonable fare. Some guests also noted a bus stop just 50 meters from the hotel, offering convenient public transport options.
• Cleanliness and Facilities 27: The hotel maintains good overall hygiene, with clean and tidy rooms meeting many guests' expectations. Although the rooms are small, they are well-equipped and generally sufficient for guests' needs. The lobby offers game facilities for entertainment, and complimentary coffee and other services enhance the user experience.
• Service Quality 29: The staff are friendly and helpful, with their service attitude receiving positive reviews from most guests. The check-in process is simple and quick, improving the guest experience. The hotel's complimentary shuttle bus service is a great convenience, with the airport shuttle service being particularly praised.
CCathyyC.their check in and check out processes are speedy and fluent. the breakfast area is so comfy and the staff there are so nice. the hotel is around 5 minutes walk to train station that’s very convenient for us. they provide discount vouchers to use in the restaurant as well if you skip cleaning service which is an extra to us. it’s overall a great experience staying in this hotel!
AAnonymous UserNice decoration. Room is relatively small but fancy. We waited for the check-in as we arrived before check-in time. Some people arrived after us, but could check in immediately which gave us a bit bad impression of the service but they handled it quite well and we could also check in earlier.