4-Star Hotels in Xinjiang, China

This hotel is super convenient, just a two-minute drive to the Nalat grassland scenic area. It's a pretty big hotel with spacious rooms. They even upgraded us to a triple room for free since I was traveling with an elderly person, which was a nice touch. Breakfast was quite substantial, and you can have food deliveries sent right to the front desk. Plus, they have their own parking lot, which is great if you're driving. Now, about food around Nalat – delivery options are really limited. It's much better to head into town; there are tons of places to eat there. I highly recommend the restaurant in picture 1; I found it through a search, and it definitely didn't disappoint. Their spicy chicken, salted egg yolk Kashgar old pumpkin, and lamb skewers were all delicious – honestly, every dish we tried was fantastic!

We were playing in Tashkurgan, and this hotel, newly opened, is very close to the town center. After eating at 'Guest from the Iceberg' (冰山上的来客), it was just a 10-minute drive to the hotel. It's a chain hotel, so the value for money is quite good. Service gets full marks; the pretty lady at the front desk even gave me coffee. The security guard at night was also very nice, it's just that there was no cleaning lady available in the evenings! The disaster, though, was our first night. We booked a family room. It was very spacious, especially the bathroom, which was huge! There was also a U-shaped sofa 🛋️ by the entrance. The two beds could be pushed together, which was convenient for our family. My first impression was that the bedding wasn't great; it didn't feel like pure cotton, it had a rustling texture and wasn't very soft against the skin. There was also a bug flying around in the room, which I swatted and killed on the sheets. So, I asked for the sheets to be changed. Since it was late, I just thought, 'Let's just change the sheets and sleep.' Next, for better sleep, I asked the security guard to get me two buckwheat pillows. The moment I replaced the pillows, I was genuinely speechless – there were several dead bugs under the pillow... different types of bugs, not just mosquitoes. At that point, I demanded a room change. We moved to another room, but there were still bugs flying around! Because it was so late and we had an early start the next day, we decided not to switch hotels again! My first night's impression was really bad. We had originally packed our luggage and left it at the front desk, planning to pick it up that evening. However, after a tiring second day of sightseeing, and with the kids wanting to go to the hotel's billiard room, when we went to retrieve our luggage, we just decided to book a family room again on the spot. We requested a clean and tidy room from the hotel. The second night's room faced the same direction as the hotel entrance, and the distant view was quite nice! No other mishaps. Overall, it offers great value for money. The breakfast is good, the service is excellent, the hotel laundry room is well-equipped, and the billiard table and kids' play area are also satisfying. The lobby is bright and spacious! Mineral water is directly placed at the front desk for guests to take. The only downsides were the hygiene on the first night, and the lack of a cleaning lady on duty at night. There was only the security guard and one front desk staff member. The front desk said she couldn't leave her post, so changing rooms, changing sheets, and dealing with dead bugs all fell to the security guard, who had to run back and forth. It was a bit inefficient and slow. Given our long journey and late arrival at the hotel, all this dragged on until past 1 AM. We were truly exhausted! I would still choose to stay for a second night because the family rooms are suitably large and the service is good. Please, hygiene definitely needs to be improved; it would help elevate the hotel's standard!

This hotel offers an exceptional experience! From the lobby to the hallways and guest rooms, everything is exquisitely and thoughtfully decorated. The lobby features a book bar and wellness tea, while the in-room amenities are of excellent quality. The bath and hand towels are all high-temperature sterilized and sealed. The rooms are spacious and clean, making for a very comfortable stay, and the breakfast offers a wide variety of refined dishes. What truly stood out was the service; they paid close attention to our reservation requests and proactively upgraded our room, fulfilling our every need. The front desk and all staff members were incredibly polite, always asking if we needed assistance and offering help promptly and diligently. The hotel also provides services like car washing and station transfers. We stayed in two different room types with three people, and we all agreed this hotel offers fantastic value for money and made us feel right at home!

The most comfortable night's sleep I had in Xinjiang! Atour, you are truly worth it! I'd book you even at a premium, and I'll be back! I arrived quite late that evening, and my clothes, which I left in the laundry room, were hung outside my door first thing in the morning. For this service alone, I'd willingly keep staying at your hotel. No need to say more about the bedding; I even use your 'deep sleep' pillows myself! Atour, I genuinely will love you forever – absolutely five stars! Also, the sunset photographed outside the hotel was beautiful. I'll definitely be back next time I visit Xinjiang. Just one suggestion: the back entrance is a bit far; maybe next time you could have a security guard help with luggage?

The hotel is very close to the Kalajun entrance, about a 5-kilometer drive. Follow the navigation; the gravel road is narrow but don't hesitate. The moment you see the room, all your fatigue will melt away. The shower room and separate wet/dry bathroom are clean and hygienic, completely free from the inconveniences of staying in a tent camp. Lying on the bed, pull open the 360-degree curtains, and the surrounding scenery fills your view. Open the electric curtain on the dome, and you can see the sky. If you still have energy, before sunset, go for a one or two-hour horseback ride to enjoy the grassland sunset—it's incredibly pleasant. The hotel's service is very thoughtful and meticulous, and it has its own restaurant where you can order dinner, which tastes pretty good. Breakfast is a buffet and quite rich. The highlight, though, is the starry sky after dusk, which truly cures everything. To avoid light pollution, the hotel thoughtfully turns off the ambient lights. In the morning, open the curtains and you can watch the sunrise. This is a hotel that constantly provides pleasant surprises.

Overall, we had a pleasant stay. However, I would like to share our experience with the complimentary photo session so that future guests know what to expect. If you book through Trip.com, please check carefully what is included. We were informed by the photo studio that our complimentary photo session did not include the traditional costume, while if th guests who booked through some other travel agencies were able to use the costume free of charge. We found this difference quite surprising. Another disappointing experience was the complimentary photos. The hotel receptionist told us that we would receive 3 free photos per person, so as two guests we expected 6 photos. However, when we arrived at the photo studio, we were told that the offer was actually 3 photos per room. The inconsistent information between the hotel and the photo studio caused unnecessary confusion and disappointment. I hope the hotel and the photo studio can provide consistent information in the future, so guests know exactly what is included before they arrive.

Super satisfied with our stay with the kids! The room was spacious, clean, and safe, and our child slept really soundly. The hotel service was thoughtful and attentive, the location is great, and parking was convenient. Our whole family loved it and we highly recommend it for families with children. 👍👍

This hotel truly deserves a big thumbs up! The service is exceptionally comprehensive and thoughtful. Although the location isn't particularly prominent, there's a cozy reading corner, which really shows the management's vision. You can even choose from about six different types of pillows, and they offer a foot bath service where an attendant prepares the water for you. All in all, it's excellent. I'll definitely stay here again on my next visit.

This hotel is top quality. Worthy of 5 star standard. Just built in 2024, everything was brand new. Front desk receptionists were all so professional and hospitable. We felt so at home and comfortable that we stayed for 6nights. We were offered an abundant breakfast, evening tea and late supper. We had 70 inch tv with movie channels. There is a complementary laundry room. The Japanese style toilet was a bonus. Bus stop is across the road. Walking distance to Hong Shan Park, Peoples Park, Xinjiang Museum and Saybad Shopping district. Highly recommend any visitors to Urumqi to this wonderful hotel.

Breakfast was sufficient and satisfying. It would be nice if they could also offer juice. We made up our own room, but it was not properly cleaned at first—maybe because the hotel was fully booked. However, the cleaners were quite helpful and responsive when we asked for assistance. They also have a laundry room, which was very convenient for families. I just wish they had a small playroom for kids, as that would make the stay even better for families with children.