Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.
I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
The hotel boasts a fantastic location! You step right out onto a lively commercial street, and it's not far from the castle either. We even caught some fireworks in the evening!
A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room.
The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing...
Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever.
Front desk staff were professional and completely bilingual, which was very much appreciated.
The view was great! I booked a city view room and the night view was beautiful. We even got to see the sunset as our room faced west! The facilities and service were pretty good, and the staff were very friendly. When we ran out of water, we could just get more from the front desk. The only downside was that the soundproofing wasn't great, probably because our room was close to the elevator.
The spa was great, even had cucumber water
Restaurants close 10-00 early a little for the bar
The room was spacious dark a little the maids spent just the third day missing towels the patio door should be washed or renovated
I still give it 4 out of 5 I liked it
I liked the hotel location and facilities. The indoor pool was amazing and the live stage was so good. I would definitely visit here again and book the terrace view next time.
However, there are few things that I was very dissapointed.
The room was not managed well. There are white things are around the floors (it looks like painting or wall paper. I asked to change the room, but the new room has the same problem).
Hair dryer was phsically broken and not working.
Heater is not working and when I turn on, it is very noisy.
There was a party when we stayed and it was very noisy until almost 1 pm. We called at 12:30 and the reception said they send a security. However, it was still noisy after 30 mins).
The hotel is very close to Cuihu Mountain Villa. The location is very close to the town next to it. It is convenient to eat, and the sanitation facilities are very good. Although it is a bit old, it still feels good. The price is right. It is convenient to park and leave the car, and the service is also good.
The hotel is more impressive than expected, and transportation is convenient. Most of the scenic spots can be reached on foot by crossing the bridge. Of course, it's also easy to park if you drive here. The rooms are spacious and clean, but unfortunately, the air conditioner is a bit noisy. The hotel uses a central air-conditioning system, which is much quieter than traditional independent air conditioners. It's believed that the noise can be reduced through proper maintenance.
Good
126 reviews
7.8/10
Price from
£ 105
per night
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9,4/10
Amazing
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
CCindi418Hotel Bonaventure efor the price, there isn’t much to complain about.
The biggest advantage is definitely the location. The hotel is directly connected to a shopping mall and the Montreal underground city, which makes getting around extremely convenient—especially in winter. You can access shops, food courts, and public transit without ever needing to go outside, which is a huge plus.
Overall, it’s a practical choice with an excellent location. If convenience is a priority and you’re looking for reasonable value rather than luxury, this hotel does the job well.
AAnonymous UserThe hotel is not too far from the subway station, but there is a construction site nearby. Stayed for three days and the room was not cleaned on the second day. The towels were stained and the breakfast selection was very simple.
The room was large and the bed was very comfortable.
Hotel near Cote-des-Neiges–Notre-Dame-de-Grace, Montreal
Price per night from£ 141
7,6/10
Good
GGuest UserWe had a wonderful stay! Location is great, the apartment is super clean, super easy check in process and Rachid was so accommodating and kind during our stay. Highly recommend!
Llinlinlin_00The room is a little small, but the view is good. It is a bit inconvenient to change two elevators to go up and down the stairs. The front desk service is very thoughtful and polite, and there is a special car at the door. The location of the hotel is very convenient and quiet at night.
AAnonymous UserThe view was great! I booked a city view room and the night view was beautiful. We even got to see the sunset as our room faced west! The facilities and service were pretty good, and the staff were very friendly. When we ran out of water, we could just get more from the front desk. The only downside was that the soundproofing wasn't great, probably because our room was close to the elevator.
GGuest UserBest hotel in Tremblant hands down. Best location, best amenities for the kids. The pool is amazing, staff is on the ball, and the location cannot be beat.
GGuest UserI love this place! It's a total disappointment. I live nearby and I go there for fun. However, the big disappointment is the restaurant La Traite...price, quantity, wine $20 a glass...I would never go back there again. For the rest, what happiness!
RRene JoyalComfortable room, with carpet-free floor. Efficient heating system.
The bathroom counter is however very small. Also, the very thin tissues (kleenex) are only available in the bathroom.
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