The room was clean, comfortable, and met our expectations.
The breakfast was excellent, with a great variety of choices. However, the front desk service could be improved. One staff member, Banyan, was rather rude and unprofessional, repeatedly asking the same questions even after we had answered them.
We tried their spa service as shown in the photo. It was okay, probably could seek for better massage outside.
Overall, a great hotel with excellent room quality and breakfast, but the front desk service needs some improvement.
I'm so glad I splurged and chose this hotel—it's worth every penny! It's right among ancient temples, within walking distance and visible from the restaurant and pool (there are two pools, the second one is large, perfect for swimming). There's an observation tower nearby, from which you can watch the sunrise and sunset for $5. The grounds are spacious and decorated in traditional style, with carved wooden decorations. The staff is friendly and welcoming, and they were so helpful with any questions we had! They checked us in early upon arrival, helped us buy bus tickets to Yangon, exchange money, and booked a tuk-tuk for a day of temple-hopping (the driver was excellent, taking us along his own route and showing us even more than I had planned). We had two delicious meals at the restaurant. We also enjoyed the breakfast. In the evenings, they set out tables by the pool and host concerts. I highly recommend it!