5-Star Hotels in Hiroshima Prefecture, Japan

It is located right at the train station which makes travelling seamless and worry free! My son loves the Pokémon centre which is next to the hotel. We travelled from Kansai airport in the Shinkansen to Hiroshima. There's many cafes and shopping outlets at or close to the hotel. The pillow is comfy. The amenities were stocked up daily. The only downside is the complication of the same hotel name but with an additional 'south gate' at the station. Where we stayed is called Hotel Granvia Hiroshima. Initialy we went to Hotel Granvia Hiroshima South Gate. Overall, a good experience.

The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.

Pros: 1. Excellent location. 2. Service was very good. 3. The hotel is quite new. 4. All basic facilities are well-equipped. 5. Breakfast was very rich and varied. 6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great. Cons: 1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby. 2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended. 3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.

This is my fourth time staying here, and I stayed for three days this time too. The twin room is very spacious and comfortable, and the furniture is well-designed. The high-floor view is also great. However, the service really has issues, especially with a female staff member named Akiyama. It was raining continuously during my stay, and when I went out at 11 AM, all the umbrellas were gone. She had a very bad attitude and just told me to go buy one at the convenience store, which made me really angry. Honestly, it's a management problem; they don't ask for room numbers when lending umbrellas, and no one collects them when you return.

The location of the hotel is a bit remote, but it is a good place to rest on vacation. The hotel staff is attentive. As soon as the self-driving tour arrives, the staff will push the luggage cart to greet and help. It feels very good. The welcome products are distinctive and the check-in procedures are detailed and efficient. The hotel lobby self-service bar, 24 hours coffee tea and savoury products, there is a red, white, sake test machine for experience, 10 pm more than an hour, a light supper Japanese curry rice. The public hot spring environment and quality are not lost. There are indoor and outdoor hot spring pools. The hot spring dressing room supplies are slightly less intimate and complete. The dressing room environment is narrower than expected. The hot springs are not only available for hotel guests. When visiting, they are used as noon. Many local elderly people pay to use the hot springs together. Due to too many people's relationships, it affects the experience. It is too discolored. The whole journey has only gone to a public hot spring once. Fortunately, the hotel has two paid private hot springs to choose from. The decoration style is black and white. The environment is better than the public hot spring bath area. The charge is 50 minutes as a one-time period. An appointment is required to make up for the shortcomings of the public hot spring. Four people stayed in a special room type for three days and two nights. The room was very satisfied with the horizontal decoration, comfortable and spacious, with a terrace sea view and a must-have environment. The hotel's stay package includes two meals in the morning and evening. In terms of meals, dinner only provides French dinner, high quality, unique taste, paid meal and wine selection and cost-effective, but the two-night dinner has been defaulted to French, there is no other or Japanese dinner choice, slightly lost choice and monotonous loss of color, As for the hotel's Japanese breakfast is not a buffet form, a single Japanese breakfast, no coffee bread, light and healthy taste, slightly inferior to the average Japanese hotel breakfast, this point is the most disappointing. Overall, hotel services and environment are still a must. . I hope that the restaurant will provide more choices and it will be impeccable, and it is still highly recommended ☺️☺️

1年記念日でお世話になりました。客室がすごく素敵で、何よりスタッフの皆さんが本当に細かいところまで行き届いたサービスをしてくださる素敵な場所です。おかげで素敵な旅行となりました。滞在の際にお世話になったスタッフのTsuji様とTanaka様、素敵な時間と空間を提供していただきありがとうございました。 We stayed here to celebrate our first anniversary, and it was truly a wonderful experience. The room was absolutely beautiful, and above all, every staff member provided such attentive and thoughtful service that made our stay unforgettable. Thanks to everyone, we had a perfect trip. Special thanks to Mr. Tsuji and Mr. Tanaka for creating such a warm and memorable experience for us. I hope this message reaches them.

This is the second closest hotel to the station, with Daiwa being the first. The downside of being so close is the noise from passing trains. The overall soundproofing of the hotel isn't great either; I could clearly hear the cleaning staff talking in the hallway during my afternoon nap. Also, for some reason, there were sudden, loud cracking noises in the room. At first, I thought it might be the wooden furniture expanding and contracting due to temperature changes, making a loud 'CRACK!', but then I wondered how that could be when the AC was on constantly. These noises were quite disturbing in the middle of the night. The fridge was also noisy, and so was the AC. In short, there was a mix of various noises, yet somehow they seemed to cancel each other out – quite a bizarre experience. The facilities are a bit old, but the room itself is spacious. It was clean, and the service was very good.

This is one of the best hotel we have stayed near hiroshima. Definitely worth staying and highly recommened

素晴らしい旅館だった。食事も部屋も良かった。お風呂が少し寂しく感じた。

This hotel is great. Hiroshima Airport called a taxi for about 1 hour. The hotel is pure Japanese style, and there are a large number of koi. The room has a private soup, dinner is outstanding, and I stayed for two nights without repeating.