Boutique Hotels in Hainan, China

Our stay in Sanya this time was incredibly comfortable! I have to give a hundred points to Manager Shen at the front desk! We arrived quite early on the day, about two hours before check-in. We were originally just planning to drop off our luggage and explore, but Manager Shen, knowing we were tired, quickly helped us arrange a clean room. It was so thoughtful! Later, we asked him for recommendations on where to eat seafood without getting ripped off and try local specialties, and the places he suggested were truly affordable and fresh, simply amazing! Such dedicated service means we'll definitely stay here again next time we're in Sanya! The room was also great, very clean, and I loved the bathtub on the balcony.

The view from the balcony was excellent. They even prepared kids' amenities and shared the children's activity schedule when they learned we had a child, which was a very thoughtful touch. Our flight was late on the day of departure, and they kindly arranged a late check-out for us. I really commend her service; I'll definitely choose to stay at InterContinental again if I have the chance.

This is a decent, standard airport hotel, very close to the airport. They offer a shuttle bus every half hour, though you can actually walk to the terminal. There's also an outlet mall next door for shopping and dining. The facilities are relatively new and have all the necessary amenities. Most of the staff are dedicated and helpful, though a very small number had slightly poor attitudes, which I can understand if they were on a night shift. Special thanks to the housekeeping staff, who were very warm, hospitable, and went out of their way to help guests, even providing a charging cable to a guest next door, which wasn't even part of her job. There was a faint lingering smell of smoke in the room when I entered, but that's not the hotel's fault; it's due to a previous guest violating the no-smoking policy.

This time I stayed at Langting on a friend's recommendation. The hotel's decor has a very British feel to it, and I saw many young women taking photos there. The room was super comfortable, and the elevator was incredibly fast. The front desk staff were very warm and attentive. They not only introduced Qilou and the surrounding food and attractions but also provided a Haikou travel and food map. The swimming pool on the 6th floor is perfect for sunset photos. I'll definitely come back to experience it again next time I'm in Haikou!

The sea-view room exceeded my expectations! The 270° floor-to-ceiling windows offered an incredible view; I could see the ocean right from my bed. Watching the sunset from the bathtub was an amazing experience. Plus, the beach is right downstairs. The location and ambiance are fantastic. I'll definitely choose this place again next time!

The environment is fantastic! From my room, I had a beautiful view of the blue ocean. The room itself was spacious and bright, with a balcony perfect for enjoying the scenery. It stayed cool thanks to both air conditioning and a fan, which was great since it was quite hot outside. The service was excellent. Breakfast was included, and on the second day, they even gave us a complimentary bottle of red wine. The hotel also offers a little train ride, which is a lovely way to explore the property at a relaxed pace. The swimming pools are also very good. There's an irregularly shaped pool perfect for a leisurely dip, and a rectangular pool that's open until 10 PM. Free armbands are available, and there are plenty of lounge chairs to relax on after a swim. In the evenings, you can go crabbing by the sea. The hotel provides free sand-digging toys, which are more than enough for catching crabs. Minibar: Stocked with iced Coke and iced Sprite. Photoshoot: You get 10 digital negatives from one travel photoshoot.

The environment is absolutely fantastic, with a breathtaking sea view right from the window. The hotel service is incredibly thoughtful and attentive; check-in was quick and efficient, and the staff were all very kind and polite. During my stay, they even surprised me with fresh fruit and specialty drinks, which was such a warm and lovely touch – they really pay attention to the details. The room was clean, tidy, and well-equipped, making for an overall extremely comfortable stay. I'll definitely choose this place again next time I visit and highly recommend it to anyone looking for a beautiful sea view!

Due to work, I haven't had much time to spend with my child. So, my parents took my daughter on a trip to Sanya, traveling over 4,000 kilometers. After looking at many hotels, we finally chose WJ for three main reasons. First, it's a very kid-friendly hotel. My daughter, who is under three, loved the 'Little Dragon' outdoor playground during the day and the pool in the evening – she was so happy she didn't even want to eat! Second, as a five-star hotel, it offers great safety and security, which gave me peace of mind knowing my parents and daughter were staying there alone. Third, the hotel breakfast is truly amazing; it looked incredible when I video-called my daughter. In summary, WJ will definitely be our choice next time. Finally, a special thanks to staff member 'Little Fox' 🦊 for her excellent service.

On the morning of my arrival, I received a call from Chris, our butler, asking about our needs and adding me on WeChat for communication. Even before reaching the hotel, I already felt the attentive service. He proactively sent me information about hotel activities and specialty restaurants on WeChat, which was incredibly detailed and a huge help for someone who hadn't done any prior research. Upon arrival, the hotel staff promptly responded and escorted us to our room. Throughout our stay, any questions I had were answered patiently and promptly via WeChat. When I got sunburned, Chris even thoughtfully helped me find some aloe vera gel. Overall, the service felt professional, attentive, and caring, leaving me with an excellent first impression of Atlantis. Traveling with a three-year-old, I was thoroughly satisfied with everything; we stayed at the hotel and didn't venture out, enjoying our three-day, two-night stay immensely.

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!