Posted on Jun 24, 2026
Crystal_wx
The room was great, very satisfied! If you need a swimming tube, you'll need to bring your own, but the hotel will inflate it for you. The housekeeping service was excellent, very prompt with cleaning, and they brought complimentary Qingbuliang (a local dessert) every day. There's also an electric shuttle to take you around, and the beach is very quiet with hardly anyone there, so it's perfect if you like peace and quiet. The breakfast, however, was quite average.
Show more
Price per night fromJPY 54,753
Posted on May 31, 2026
Guest UserHighly recommended! The service was attentive and thorough, and my friends really enjoyed the rainforest environment. The famous infinity pool is fantastic for photos, and honestly, every spot here offers a beautiful view. The golf carts make getting around super convenient.
The hotel provides 24-hour room service and even gave us a welcome gift, showing how much they care about our stay. I really appreciate their thoughtful and consistent service from start to finish. We'll definitely come back if we get the chance. The surroundings are lovely! Because of the great environment, guests are all very friendly with each other, and it's particularly convenient for self-driving tours.
The hotel's rainforest setting is truly unique. The outdoor hot springs are very comfortable and clean, and the breakfast is health-focused. A special shout-out to the hotel's wide array of activities. The air quality, needless to say, was so good it felt 'intoxicating' – the natural environment is just outstanding. The hotel's service, in particular, was warm and attentive, leaving us with wonderful memories of our vacation! The natural environment is truly exceptional. All in all, a very pleasant holiday experience, highly recommended!
Show more
Price per night fromJPY 10,931
Posted on Jun 4, 2026
TiantianTo celebrate Children's Day, I brought my family to Mission Hills again, but this stay was a mixed bag. I rarely write reviews, but this time I really want to give a detailed one.
First, let's talk about the good parts:
1. Upon check-in, the lobby service was very friendly, especially Steven from the lobby staff. Before our car even stopped, we heard a warm welcome. He helped with luggage, guided us through check-in, and introduced family activities, etc. He left a deep impression on me and instantly brightened my holiday mood. Check-in at the front desk was surprisingly fast, no waiting at all, which is rare.
2. The lobby bar staff was very enthusiastic. From entering the lobby bar to sitting down, they thoroughly explained the afternoon tea options and thoughtfully informed us about available discounts. Absolutely fantastic! I apologize for not remembering the name of this excellent staff member.
3. The recreational activities were plentiful. At Squirrel Land, there seemed to be many staff members, but no one proactively asked us what we wanted to play. After we inquired, we paid for the chargeable activities. While my child was enjoying an activity, a young lady came over and enthusiastically introduced the Children's Day activities available tomorrow. This definitely deserves praise.
Now, I need to talk about the disappointing aspect: the buffet dinner!!!!!!!!
Looking forward to Mission Hills' buffet dinner, I booked a package that included it. I also invited two relatives to join us for the buffet. I spent over 400 RMB on ** (platform name omitted, assuming it's a booking platform), and for 4 adults and 1 child, I estimated the total buffet cost should be at least 800+ RMB. What kind of terrible dining experience did I end up having?
1. On May 30th, I called the restaurant in advance to make a reservation, but was rejected. I was told to come early to secure a table because there was a group booking. At exactly 6:00 PM, I arrived at the restaurant. It was incredibly crowded, and many food items weren't being replenished. A waiter suggested I come back after 7:30 PM. Okay, I accepted. I called my family members and told them to come after 7 PM.
2. At 7:10 PM, we went back to the restaurant and finally got a table. Then, something even worse happened: there was nothing to eat. Plates were empty. We were given four lobster coupons, but we couldn't find any lobsters anywhere??????? In the end, we didn't get any. The plates were empty, the grill was empty. Okay, we waited, until almost 9 PM. We mainly ate noodles, fruit, and air, and felt full. We didn't want to make a scene and spoil our mood further. The table next to us was complaining.
So, I advise anyone planning to have the Mission Hills buffet dinner soon: don't choose it. You'd be better off going to Mission Hills New Town for other dining options.
4. Regarding breakfast, has the quality declined? What happened to Mission Hills' standards? Besides the rooms and hotel facilities, which are still familiar, the F&B is simply a disaster. I apologize, but I'm still angry thinking about it now.
I suggest checking out the Sanzhengyue buffet dinner. It's similarly priced at over 200 RMB per person, also full, but the food quality is consistently good.
Finally, on the check-out day, I met a short-haired female manager in the lobby and couldn't help but voice my complaints. I'm grateful that someone listened. So, ultimately, I'm giving a 5-star rating, which is for the hotel staff, the excellent service staff. They definitely deserve praise. Oh, and the late-night sweet soup was fantastic.
Show more
Price per night fromJPY 11,149
Posted on Jul 10, 2026
todayhfeiShuttle bus to and from Sanya International Duty-Free Shopping Complex: Good. Butler Xiao Chen and Ya Li provided warm and enthusiastic service. The room was very clean, and housekeeping was excellent. The downstairs pool was spotless. Getting around was easy, and the electric carts were very convenient. Great value for money, with plenty of activities for children. Overall, excellent.
Trendy travel photography and 15-second video: Good
Shuttle to the main road: Good
Facilities: Comprehensive
Hygiene: Clean and tidy
Environment: Excellent
Service: Attentive
Show more
Price per night fromJPY 11,584
Posted on Jul 11, 2026
Guest User
I've never written a review before, so this is my first time writing one for St. Regis (completely unprompted).
When we were in Zhuhai, we also stayed at St. Regis with the kids. It's right across from Macau with a great view, so we decided to stay at St. Regis Sanya this time too. Before coming, I saw a lot of negative posts on Xiaohongshu, so we were a bit nervous checking in.
Upon arrival, the concierge smoothly took our luggage and directed us to check-in, assuring us our bags would be brought to our room.
After a smooth check-in, our butler, Seven, immediately met us at the front desk. Learning we hadn't had lunch, he promptly took us to the Chinese restaurant. He didn't just walk us there; he introduced things along the way. His service awareness was much better than at the Zhuhai St. Regis.
The staff at the Chinese restaurant were also very enthusiastic. The food wasn't as bad as some online reviews claimed; I thought it was quite good (or maybe we were just too hungry? 😅😅). (They even gave us a little bear bun for checking in, which my daughter loved!)
After lunch, Butler Seven met us at the restaurant and took us back to our room. Our luggage was already there. Since we booked a pool room, it was already equipped with arm floats for the kids and sand toys, which was very thoughtful.
The welcome fruit probably wasn't arranged on time due to a large number of guests. After messaging the butler on WeChat, it was delivered immediately (less than a minute) — the kids absolutely loved the room's pool and wanted to swim all the time.
Dinner was moved to the Banqueting Seafood Restaurant due to heavy rain. The food was good, but service was slow, probably because there were so many people. In the end, the staff proactively offered a large plate of fruit to apologize.
Overall, I'd give the service a high score. Of course, every hotel has its imperfections, but you really have to experience it yourself.
Show more
Price per night fromJPY 47,111
Posted on Jul 5, 2026
livoesChoosing Pullman Sanya Yalong Bay Villas & Resort for our stay was a brilliant decision! The location is superb, close to the beach and within easy reach of Bailu Valley Commercial Street, making getting around a breeze. The hotel staff were incredibly patient in answering our questions about family-friendly activities, and their service was attentive and professional. Our vacation experience far exceeded our expectations. The Southeast Asian-style villas are exceptionally clean, and the private pool is well-maintained. We'll definitely be back!
Show more
Price per night fromJPY 14,293
Posted on Jun 25, 2026
Guest UserThe hotel upgraded our room, and it was spacious and beautifully decorated. My kids especially loved the bunk beds and the projector. The hotel is very close to the beach and offers a shuttle service to the pier, which is super convenient. Breakfast was delicious too! We'll definitely stay here again next time. Wuzhizhou Island is stunning, and we had a fantastic time there.
Show more
Price per night fromJPY 22,903
Posted on May 3, 2026
ScarlettLee919The villa is beautiful and the pool water is very clean. The hotel is right next to the beach, so you can walk over and dip your toes in the water. The rooms are large and plentiful, and I got a bit disoriented when I first checked in. Unlike other standalone villa hotels I've stayed at, this one doesn't have a butler service; you need to call the front desk for any requests. It also felt like the hotel was understaffed. We checked in during peak hours, and the front desk staff looked very tired and overwhelmed. They didn't even guide guests queuing up in an orderly fashion. The experience in this regard was quite poor compared to the Hilton we stayed at two days ago.
If you're staying in a villa, you'll need to bring your own mosquito repellent. Because the rooms are so large and there's a lot of greenery, even electric mosquito coils were largely ineffective. I didn't see any mosquito traps or similar facilities outside either. We were almost carried away by Sanya's mosquitoes!
Show more
Price per night fromJPY 14,946
Posted on Mar 10, 2026
Anonymous UserThe hotel is nestled at the foot of Qixianling Mountain, boasting a superb environment. The main building is ideal for wheelchair users, and the receptionist was very helpful, upgrading my room. The room even had its own hot spring, which was very convenient and comfortable. The restaurant manager was very welcoming and greeted us proactively; the food was also of good quality. A truly wonderful trip, I would definitely stay here again.
Show more
Price per night fromJPY 8,295
Posted on Jul 5, 2026
Xiaojiederen
Facilities: The facilities are a bit dated, but overall I'm quite satisfied. The room is spacious, and each room comes with its own private pool. You can ask the hotel to turn on the circulation system.
Hygiene: The hygiene is generally good. There are mosquito coils and repellent in the room, as there tend to be more mosquitoes.
Environment: The overall environment is very private and has a resort-like feel. There are many trees, and it's quite tranquil. The overall decor is very exquisite.
Service: The overall service level is decent. The first day's service was the best, but in the subsequent two days, the wait time for the buggy was quite long.
Show more
Price per night fromJPY 34,197