Boutique Hotels in Hainan, China

Choosing this hotel for my Sanya trip was such a smart decision! The location is absolutely fantastic, right by the sea, making it incredibly convenient for getting around. The room was clean, tidy, spacious, and bright, with excellent natural light and views. From my sea-view room, opening the window revealed nothing but the clear blue sea and sky – the sea breeze was wonderfully refreshing. The hotel's environment is elegant and tranquil, surrounded by lush greenery, creating a great atmosphere. The pool was clean and comfortable too. The staff were warm, polite, and provided thoughtful, attentive service, making for an excellent stay. The breakfast offered a rich variety of delicious options. Overall, the value for money is superb. It's my top choice for a relaxing getaway, and I'll definitely stay here again next time I'm in Sanya. Highly recommend!

The view from the balcony was excellent. They even prepared kids' amenities and shared the children's activity schedule when they learned we had a child, which was a very thoughtful touch. Our flight was late on the day of departure, and they kindly arranged a late check-out for us. I really commend her service; I'll definitely choose to stay at InterContinental again if I have the chance.

The room was surprisingly good, and thoughtfully decorated with a 'Happy May Day' wool painting. I was touched by the playful spirit as soon as I entered the room. The soft furnishings were excellent and the space was large. The bed was soft, and I had a great sleeping experience. Highly recommended!

This stay truly exceeded my expectations, it was fantastic! 👍🏻 I originally booked a city view room, but I wanted a full ocean view, so I paid to upgrade to a business suite with a balcony. The room was incredibly photogenic, and the service was excellent. Since I had plans in the afternoon and wanted to take a nap, the front desk attendant was kind enough to extend my check-out time until 2 PM – really appreciate that! My only slight disappointment was the hairdryer in the room; it wasn't very good and could definitely be upgraded to a more premium model. I was also pleasantly surprised to find that the hotel offers laundry service, which is a lifesaver for someone lazy like me who dislikes doing laundry!

This beachfront hotel is incredibly photogenic! The sea view is absolutely stunning, and the room is clean and tidy. It's super Instagram-worthy. You step right out onto the beach, which completely maximizes the vacation vibes. The experience was fantastic!

Facilities: In the second room, the bedside lamp flickered as if it wasn't getting enough power. The fan in the first room was noisy. Hygiene: The first room had a lot of ants, so we couldn't leave any sweet food open. Environment: The view outside the window was absolutely stunning, arguably the best sea view I've ever seen from a room in Sanya. Service: Butler Annie's service attitude was excellent, and she was very efficient. She promptly handled our requests regarding facilities and changing rooms. Dining: We had one of the worst dinners ever. Apart from the sea view, both the food and the environment were disappointing. The steak and pizza were all dry and tough, and there were many mosquitoes around the BBQ. It was a very tiring meal; we only ate a few bites and left. It definitely wasn't worth the 288 price tag.

The environment is absolutely fantastic, with a breathtaking sea view right from the window. The hotel service is incredibly thoughtful and attentive; check-in was quick and efficient, and the staff were all very kind and polite. During my stay, they even surprised me with fresh fruit and specialty drinks, which was such a warm and lovely touch – they really pay attention to the details. The room was clean, tidy, and well-equipped, making for an overall extremely comfortable stay. I'll definitely choose this place again next time I visit and highly recommend it to anyone looking for a beautiful sea view!

Due to work, I haven't had much time to spend with my child. So, my parents took my daughter on a trip to Sanya, traveling over 4,000 kilometers. After looking at many hotels, we finally chose WJ for three main reasons. First, it's a very kid-friendly hotel. My daughter, who is under three, loved the 'Little Dragon' outdoor playground during the day and the pool in the evening – she was so happy she didn't even want to eat! Second, as a five-star hotel, it offers great safety and security, which gave me peace of mind knowing my parents and daughter were staying there alone. Third, the hotel breakfast is truly amazing; it looked incredible when I video-called my daughter. In summary, WJ will definitely be our choice next time. Finally, a special thanks to staff member 'Little Fox' 🦊 for her excellent service.

On the morning of my arrival, I received a call from Chris, our butler, asking about our needs and adding me on WeChat for communication. Even before reaching the hotel, I already felt the attentive service. He proactively sent me information about hotel activities and specialty restaurants on WeChat, which was incredibly detailed and a huge help for someone who hadn't done any prior research. Upon arrival, the hotel staff promptly responded and escorted us to our room. Throughout our stay, any questions I had were answered patiently and promptly via WeChat. When I got sunburned, Chris even thoughtfully helped me find some aloe vera gel. Overall, the service felt professional, attentive, and caring, leaving me with an excellent first impression of Atlantis. Traveling with a three-year-old, I was thoroughly satisfied with everything; we stayed at the hotel and didn't venture out, enjoying our three-day, two-night stay immensely.

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!